Trinco Blu by Cinnamon

Trinco Blu by Cinnamon Reviews

Trinco Blu by Cinnamon

J699+75H Sampalthivu Post Uppuveli, Sarvodaya Rd, Trincomalee, Eastern Province, 31000, Sri LankaView Hotel Details
Trinco Blu by Cinnamon
Trinco Blu by CinnamonTrinco Blu by CinnamonTrinco Blu by Cinnamon
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Trinco Blu by Cinnamon Guest Reviews

4.4/5
Very Good
62 review
Verified reviews
Location4.6
Amenities4.4
Service4.2
Cleanliness4.4
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All reviews(62)
Positive reviews(54)
Reviews with photos/video(28)
Negative reviews(3)
Guest User
Beach Chalet King
Stayed in May 2024
Travel with friends
1 review
2.7/5
Posted on Jun 3, 2024
Old hotel with below international standard and service. Facilities is poor. No gym. The only good thing is that it is beachfront. However, the beach is infested with crows and the crows will wake you up at 5am in the morning. The sand is also not as white, some sands are black. Probably the best hotel in Trincomalee, but is disappointing given the price compared to other international beach destinations in Asia. I will not come back. Breakfast: flies every where!!!! And they don't change the menu.
Jawhynthas
Beach Chalet King
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Amazing service good service from hotel management and team food was amazing
Krish.G
Superior king Room
Stayed in Nov 2023
Family
9 review
4.0/5
Very Good
Posted on Nov 18, 2023
Very clean and next to sea hotel. Service at restaurant can be improved, waiters are plenty but no one sees that guest request are fulfilled they merely become messenger pass the request to another in the end no one has the responsibility.
Guest User
Superior king Room
Stayed in May 2023
Couples
3 review
5.0/5
Outstanding
Posted on May 5, 2023
Good experience. Food was good. Staff was friendly. Accomodation was good
Charana Cumaranatunga
Superior Ocean View King
Stayed in Feb 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on May 18, 2022
Great location, friendly staff and fantastic food and beverage spread. Great stay :)
Yuzhouchaojiwudixunlonglieshou
Superior Ocean View King
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Very good, but the room is a little small. The view is beautiful
Original TextTranslated by Google
Response from Property: Dear Guest, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Sri Lanka. Best Regards Rodney Antony Front Office Manager
Guest User
Superior Ocean View King
Stayed in Apr 2024
Solo travelers
2 review
4.6/5
Great
Posted on Jul 17, 2024
The environment is beautiful and I enjoy the scenery
Original TextTranslated by Google
Response from Property: Dear Guest, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Sri Lanka. Best Regards Rodney Antony Front Office Manager
Daizhuohunshaqulvxing
Superior Ocean View King
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 4, 2024
The hotel environment and location are very good, but the service is not good, especially the restaurant staff are very unfriendly, the usher position is not good, discriminate against Chinese people. There were also some unpleasant things that happened during the meal, which affected our mood. We had a buffet dinner in the hotel. Before, the buffet dinner in Sri Lankan hotels was charged together with the room. Some restaurants also need to be charged separately a few days after the trip, but they will bring your bill in the middle of the meal and tell you. This restaurant is good, there are many service staff, no service, and they will not refill your water or anything. No one brought the bill in the middle and at the end of our meal. We thought it was charged for the room, so we left naturally. Then the waiter stopped us in a panic like chasing a thief, and shouted that we didn’t pay. It was very rude and impolite. No one wanted to deliberately not pay, but the behavior and expression were very discriminatory against Chinese people and it was very infuriating. Besides, the service staff will only push you to buy wine or drinks (Sri Lankan buffet does not provide drinks). We ordered lemonade, and they told me that it was not available. I said that mineral water would be fine, because I really didn't want to drink drinks, and then they told me that it was not available either (I clearly saw the waiter bring mineral water to a table of white people before, naked discrimination). Finally, I thought that the waiter might need to earn money, so I ordered three glasses of juice. But the process was very unpleasant. This is the only hotel we want to write a review for after staying in so many hotels, just because of these unpleasant experiences.
Original TextTranslated by Google
Response from Property: Dear Guest, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation during your dining experience, but we are happy to hear that you did enjoy the hotel facility and location. We value your feedback and will ensure that we look into the area of concern, we respect all nationalities and culture and at no point we would express discrimination towards any of our guest as we value all guest equally and we treat all as very important. We understand the misunderstanding of the drinks charged to you while having the buffet as soft drink are not included in the buffet price. We do apologies for any inconvenience caused during your dining experience as we strive to improve guest experience and customer satisfaction. Once again, thank you and we look forward to an opportunity to welcome you back to Trinco Blu by Cinnamon on your next visit to Sri Lanka. Best Regards Rodney Antony Front Office Manager
wanghj06
Superior Ocean View King
Stayed in Jun 2024
Family
5 review
4.2/5
Very Good
Posted on Jul 14, 2024
Sea view room, nice view, good food, relatively primitive sanitation, many flies and insects. The swimming pool is nice, the beach is white sand, the children like it very much
Original TextTranslated by Google
Response from Property: Dear Wang,Ayubowan !Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay.We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service.Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Sri Lanka.Best RegardsRodney AntonyFront Office Manager
Wudailvxing
Superior Ocean View King
Stayed in Apr 2024
Family
26 review
4.0/5
Very Good
Posted on Apr 28, 2024
The room is by the sea, which is great, and the view is great, but the service is a bit behind. I waited a long time to check in, and then there was someone in the hotel who asked for a tip.
Original TextTranslated by Google
Response from Property: Dear Guest, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay and facility. We value your feedback and will certainly look into the area of concern. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Sri Lanka. Best Regards Rodney Antony Front Office Manager
Dengliuxin_
Superior Ocean View King
Stayed in Sep 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Sep 30, 2023
Everything is very good. The waiters are courteous and the environment is beautiful. You can enter and exit the room from the swimming pool. Breakfast and dinner are more suitable for Chinese tastes. There was a little hiccup during the check-in. There was no order at the store. Ctrip also actively helped solve the problem.
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Nataliia
Beach Chalet King
Stayed in Mar 2024
Couples
9 review
5.0/5
Outstanding
Posted on Mar 13, 2024
We liked the hotel so much that we decided to stay here an extra day! Definitely a recommendation! Plus, next to the hotel, if along the ocean, 500 meters away, there is a chic cafe with views
Original TextTranslated by Google
Dapingguojiejie
Superior king Room
Stayed in Sep 2023
Family
28 review
5.0/5
Outstanding
Posted on Sep 10, 2023
I came here because of the name Trincomalee Maldives. To be honest, it is not comparable to the Maldives. But it is also a good tourist resort. I quite like this hotel. The rooms overlook the beautiful swimming pool and sea. It is so comfortable to sit on the small balcony and taste wine. The food in the restaurant is good. It's just a little awkward when eating. Although the cafeteria is fenced on three sides, smart crows and puppies will still sneak in from the unfenced side. The puppies usually lie under the table, while the crows will wait for opportunities to swoop in.
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Anonymous User
Superior king Room
Stayed in Jun 2023
Couples
1 review
4.0/5
Very Good
Posted on Jun 15, 2023
Nice hotel in a good location, on the beach and close to nice restaurants.
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Александр 2023
Superior king Room
Stayed in Apr 2023
Couples
2 review
4.5/5
Great
Posted on Apr 22, 2023
Stay from 3 to 21 April as a couple. Superior room with ocean view. The room is not big but cozy, everything is thought out, cleaning is regular. The food is of high quality, but spicy Sri Lankan food prevails. Lots of fruits, meat, fish, grilled seafood. The beach and ocean are gone.
Original TextTranslated by Google