Top 5-Star Hotels in Tokyo

Great hotel close to stations and very walkable area with places to eat. Def recommend. A few things to note is that check in desk does close for the night. Other than that i dont see many flaws, rooms are spacious with nice views.

The hotel is magnificent, with the luxury of the last century. The rooms are comfortable and well equipped. After staying, you will feel the attentive service everywhere. Problems are dealing quickly and efficiently. If you sit near the window in the restaurant on the 17th floor, you can enjoy the view of Hibiya Park and the garden of Imperial Palace. Ginza is also within easy walking distance and Takarazuka Theatre is nearby. When you need a taxi, there is always one waiting to serve you. If you need to buy gifts, the underground level has everything.

Nice hotel at a nice location, easy connection to the JR station and AirPort Express train to Haneda airport.

The location was great for families with kids, lots of activities and attractions near by. Breakfast was good and friendly service. However, a bit hard to find family-friendly restaurants near by at night, they're mostly 18+ bars. Bedroom was very nice, however the bathrooms are a bit dated and needs and upgrade to match the rest of the room. The hotel had a pool but charged a ridiculous amount per person just to use it, I'm a frequent traveller, but this is the first time I've ever experienced being charged to use the pool, so that was a let down. Overall decent stay though.

Checked in after 9pm, lounge closed so couldn’t check in at the executive lounge. The male reception staff checking us in was not as welcoming as expected for this hotel, perhaps limited English speaking so sounded cold, no smile at all. The reception lady led us to check in was more friendly. Location is everything and the view from the balcony is awesome. Breakfast is better than average. Overall not too shabby.

Great Service Service is great. The hotel is located in a business district, so it's not so lively at night albeit it is close to Rippongi which is the the party place, and it's also easy to get to Shinjuku, Shibuya and Ginza, among others. the location is very good, near the subway station. Staff were all extremely accommodating, amicable and make it simple for the check in and check out process. Meals were good - generally great. We like the manners in which staff are so responsive and learned in their service to us.

I am very satisfied with every aspect of the hotel. The staff are warm and thoughtful, and the room is very clean. When I checked in near Christmas, I was given a limited-edition Christmas bear. It takes about 15 minutes to walk to Ginza.

My stay at Hilton was great! Overall I’d give it a 3/5 though. As amazing as the staff was, I was a bit disappointed with how they had extra charges for services and amenities. To use the pool there was an extra charge for each time. Luckily I was already a Hilton Honours member but if I wasn’t I’d have to pay for wifi as well. Just with the above 2 it’s a bit lame in the sense that they are pretty standard services. Like even train stations provide free wifi so it should be included in the charge. And for the spa it’s understandable if there’s a charge but for the pool ? Kinda a bummer. Anyways that’s the only negatives. For the pros, the location is just THE BEST!! You want to go anywhere, the station nearby is can take you to mainline stations within minutes. Odaiba itself is also pretty great itself with 2 big malls, many photogenic spots and the Gundam statue within 5 minute walk of the hotel. Staff is also exceptionally friendly and courteous. There’s heaps of restaurants within the hotel itself that have fine dining. Room was also pretty big and I had requested 2 twin beds and they made it happen. Overall for a 5 star hotel, the room could have been a bit fancier but it still sufficed. Would recommend a stay for sure!

The service was outstanding. Every staff member I encountered was friendly, attentive, and went out of their way to ensure that my stay was perfect. The concierge team was particularly helpful, providing great recommendations and assisting with transportation and reservations.

Loved the location which is right opposite Tokyo Station (connected underground). Check-in was smooth and room size was adequate for 3 of us. My only complaint was there was nowhere to eat in the hotel as it was Christmas Eve and it needed pre-booking. The other restaurant was a smoking one so didn’t allow children. Found food at the station nonetheless.