Holiday Inn Express Suzhou New District Reviews

Response from Property: Dear Guest, thank you for sharing this enthusiastic review with us. The hotel is located in a shopping mall, equipped with all kinds of commercial facilities. It is adjacent to the subway station of Line 3 and close to many famous scenic spots, enjoying a highly advantageous location. Every morning, we prepare a buffet - style breakfast. The dishes combine Chinese and Western cuisine, and there are also special Suzhou delicacies, with a balanced nutritional combination to energize you for a new day. We will keep working hard and look forward to your next visit. IHG Social Listening Team

Response from Property: Dear Guest, thank you for choosing our hotel and leaving this review. The hotel is located within a shopping mall, with complete commercial facilities. It is adjacent to Subway Line 3 and surrounded by many famous scenic spots, boasting a highly advantageous location. The hotel adheres to its brand positioning, offering comprehensive yet not excessive facilities. It meets guests' needs for a concise, efficient, comfortable and worry - free stay, providing better cost - effectiveness. We will continue to strive and look forward to your choosing our hotel again. IHG Social Listening Team

Response from Property: Dear guest, thank you for your love and enthusiastic feedback on our hotel. The excellent location is one of the advantages of our hotel, located in the core CBD of the high-tech zone, with complete surrounding commercial facilities, and adjacent to Line 3 subway station, making travel very convenient. Our buffet breakfast combines Chinese and Western dishes, as well as Suzhou local specialties, with a balanced and nutritious mix to provide you with energy. We look forward to your next visit to Suzhou and choosing our hotel again. IHG Social Listening Team

Response from Property: Dear guest, thank you for your strong support of our hotel and sharing this review with us. We apologize for the unsatisfactory experience in terms of cleanliness during your stay, and we will increase our efforts in cleaning and inspection in the future. If you encounter any problems during your stay, please feel free to contact our staff for communication, and we will do our best to solve the problem for you. We look forward to welcoming you back again. Best regards, IHG Social Listening Team

Response from Property: Dear guest, Thank you for staying with us and providing us with this valuable feedback. Holiday Inn Express has always located in convenient locations such as near commercial centers or subway stations. We apologize that the hotel facilities did not meet your expectations. In the future, we will strengthen the maintenance of our facilities and accelerate updates. We hope you will stay with us again. IHG Social Listening Team

Response from Property: Dear guest, thank you for this valuable review. The hotel is located in the shopping mall, a variety of food, shopping, leisure and other commercial facilities are readily available, the negative layer of seamless connection to the railway line 3, travel is very convenient. We are committed to creating a pleasant experience for every guest, any need during your stay, you are always welcome to contact the staff to communicate, we will be full of enthusiasm for your service. We sincerely invite you to visit us again. IHG Social Listening Team

Response from Property: Dear Guest, Thank you for taking the time to share your feedback and leave a review. We are sorry to hear that the room size did not meet your expectations. We apologise for this. However, the room should have all the supporting facilities such as well known branded mattresses, soft and hard double pillows, branded bathroom etc. The value for money of the hotel is more reflected in the experience of ensuring the comfort of the guests. We will strive to innovate our services and sincerely invite you to continue to choose our hotel. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for choosing to stay with us. Our restaurant chef does a fantastic job, it sounds like you were able to enjoy a meal for breakfast which is great to read. Please come back and visit us again soon. Best regards. IHG Social Listening Team

Response from Property: Dear guest, Thank you for the wonderful 5 star review on your recent stay with us. We strive to make every guest experience at our hotel a relaxing and memorable experience. We are so glad we were able to accommodate you. Hope to see you soon. Best regards, Hotel Management

Response from Property: Dear guest, Thank you for the wonderful review on your recent stay with us. We strive to make every guest experience at our hotel a relaxing and memorable experience. We are so glad we were able to accommodate you. Hope to see you soon. Best regards, Hotel Management

Response from Property: Dear guest, Thank you for the wonderful review on your recent stay with us. We strive to make every guest experience at our hotel a relaxing and memorable experience. We are so glad we were able to accommodate you. Hope to see you soon. Best regards, Hotel Management

Response from Property: Dear guest, Thank you for the wonderful 5 star review on your recent stay with us. We strive to make every guest experience at our hotel a relaxing and memorable experience. We are so glad we were able to accommodate you. Hope to see you soon. Best regards, Hotel Management

Response from Property: Dear guest E406475****, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!

Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express Suzhou New District. Holiday Inn Express was always located at a convenient location, like the subway station or business centre in the city. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. IHG Social Listening Team