Silver Sands Hotel By RìChū

Silver Sands Hotel By RìChū Reviews

Silver Sands Hotel By RìChū

Sunrise East Mountain Sea Coast Resort, East Mountain Haiti Section, Shuangyue Bay, Huidong, Guangdong, ChinaSee Hotel Details
Silver Sands Hotel By RìChū
Silver Sands Hotel By RìChūSilver Sands Hotel By RìChūSilver Sands Hotel By RìChū
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.3/10
Very Good
8258 review
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.3
Filter by:
Sort by:
All reviews(8258)
Positive reviews(8055)
Reviews with photos/video(3757)
Nice sea view(1681)
Classy environment(1287)
Friendly front desk staff(686)
Perfect for kids(392)
Close to beach(116)
Negative reviews(203)
CARMEN ROSALIA
180° Sun-Capture Full Sea-View Twin Suite
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 23, 2025
It was a chill weekend at the hotel, perfect for families and the best part is that it’s PET-FRIENDLY, the only bad thing is that the big pools open in May, at this time they only had open the hot springs and the small pool next to the hot springs. But everything else was good, the food is good and the atmosphere it’s nice and chill, they have a live band that played really nice music.
Response from Property: Dear guest,Thank you so much for sharing your wonderful experience at our hotel! We're thrilled to hear that you had a chill weekend with your family and that our pet-friendly policy added to your comfort. We apologize for the limited pool options during your visit, as the big pools do indeed open in May. However, we're glad you enjoyed the hot springs and the nearby small pool.We're delighted that you appreciated the delicious food and the relaxing atmosphere, and we're truly grateful for your kind words about our live band. We look forward to welcoming you back soon for an even more enjoyable stay!
Kristina
Guestroom-Sea-View (2 beds)
Stayed in Mar 2025
Family
17 review
10/10
Outstanding
Posted on Apr 6, 2025
In Huizhou it’s our favorite hotel! ⭐️⭐️⭐️⭐️⭐️ Good for couples, many activities for kids and whole family can enjoy!
Response from Property: 感謝您給予我們如此高的評價與滿星認可,這讓我們倍感榮幸與鼓舞!能成為您在惠州的心儀之選,是我們最大的驕傲。酒店精心籌備的豐富活動,無論是浪漫情侶的專屬時光,還是親子家庭的歡樂相聚,都承載着我們對美好生活的用心詮釋。您的滿意是我們不斷前行的動力,未來我們會持續創新,帶來更多精彩體驗。期待再次迎接您的到來,為您續寫更多温馨與歡樂的篇章。雙月灣的浪漫與我們的熱情,永遠為您守候!
Hashem ali hussein
Guestroom-Sea-View (2 beds)
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 8, 2025
Was very good holiday Betty was very helpful and friendly
Response from Property: 尊敬的賓客:感謝您入住惠州雙月灣日出•銀沙酒店並給予我們高度評價,能得到您的認可是我們最大的榮幸。酒店一直致力於為每一位賓客都帶去優質的入住服務體驗,滿意衹是起點,驚喜和感動才是日出的終極目標。再次感謝您的用心點評,也期待與您的再次相遇,願您工作順利、生活愉快!
Оразбаев Зафар
Guestroom-Sea-View (2 beds)
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 31, 2025
A Wonderful Stay – Highly Recommended! We had a fantastic experience at this hotel! The rooms were clean, comfortable, and well-equipped — everything we needed was provided. The staff was incredibly kind and helpful, always ready to assist with a smile. Especially I want to mention Robbie - our consierge, he was very helpful, always at reach and quick to help. The location is perfect — close to the beach. The atmosphere was calm and welcoming, and the entire property was well maintained. We truly felt at home and would gladly return. Highly recommended to anyone visiting the area!
Response from Property: 尊敬的貴賓,感謝您入住惠州雙月灣日出•銀沙酒店。並於百忙之中帶來的體驗分享,相信您的惠州之行留下了非常美好的回憶;很榮幸為您提供了一次温馨舒適的入住體驗,感謝您對酒店硬件設施和服務的認可,我們將一如既往的保持並不斷地提高服務水平,為賓客帶來更貼心、舒適的服務;您的肯定是我們最大的鼓勵,也是我們一直以來努力的方向;我們真誠期望在您出行的每時每刻,都能感受到“家”一般的温暖;感謝您的支持與厚愛,期待您的再次光臨!
Ben_inChina
180° Sun-Capture Full Sea-View Double Bed Suite
Stayed in Aug 2024
Couple
41 review
8.5/10
Very Good
Posted on Sep 19, 2024
The room, amazing!! 👏👍 the hotel itself is beautiful but it's a shame that there is an unfinished side to the resort that isn't finished and it's not stated anywhere. The balcony view also very nice!! The staff recognized the need for English speaking and attended to this. Shame that there isn't really an adult area or adult pool . Breakfast a little below expectations for the price and also the quality of the food on show also not so good. Sharing tables also, not what is expected for this price.
6/10
Response from Property: Dear guest, thank you very much for staying at the Richu Silver Sand Hotel and sharing your stay experience with us. Thank you for your recognition and praise of our guest rooms. Creating a unique and enjoyable vacation experience for guests in the beautiful natural sea view is our unwavering pursuit. We deeply apologize for the inconvenience caused by the construction instructions, swimming pool, and breakfast issues you mentioned. We will work hard to improve the shortcomings and provide you with a better stay experience. We look forward to your visit again!
EvergreenOcean
Superior Room - Sea-View (Double bed)
Stayed in Jul 2024
Couple
1 review
8.5/10
Very Good
Posted on Aug 3, 2024
Summary of Scores: Location 4/5 - Yes it has a beach front, yes it is pretty out there. We arrived at HuiDongNan (惠東南) high speed rail station and took a 50minutes ride from the station to the hotel via Didi/Taxi. The location is pretty far from the city. However, the challenge comes when trying to book a taxi on the wechat Didi app. Often there are limited drivers in the area resulting in waiting up to 30 minutes for a ride. The other down side for me will be the construction surronding the area, as it is a still developing area, construction sounds and sites are observable. Clealiness 4/5 - Overall the hotel staff is very fast and the staff work extra hard to ensure any spills, wet spots, wet marks are wiped and cleaned as soon as possible. However, in our room there is a smell of watery and humidity when we entered the room, especially the standing shower stall in the room. Service 5/5 - The front desk lady (Judy) was fast in helping us check in to the hotel. We arrived very early ~12noon, Judy helped us check to see if there were any rooms available for us to check in earlier as the check in time was supposed to be at 3pm. We ended up geting the room ~12noon and with an upgrade to the 25th floor. Overall whever we approached the staff, they are very willing to help. When requesting for extra water in the room, it came within 30 minutes. Facilities 4/5 - There are many facilities and places to take photos such as the I Love Richu Sign, Swings, Reef Bar, Observation Deck, Fireworks and more. There are many places for great pictures. Besides picture opportunities, there are many faciltiies for kids, very family friendly. Whether it is shooting fireworks, kayaking along the lazy river, swimming/playing at hte shallow pools, going to the beach, there are much to do to ensure your little one is engaged all day. Given the hotel is less than 10 years old, there are some observable wears and tears in the room which can be maintained better. We got the hotel package with the breakfast, there are many varities and definitely very fitting for the Chinese population which is the majority. However, if you are expecitng a more western/international breakfast cuisine, you may need to be aware options such as cold cuts, ham, cheese, egg stations are not avaliable. While the resutaurant opens at 7:00am, the restaurant is packed with 65%-70% occupancy already at 7:30am.
6/11
Response from Property: Dear guest: Thank you for choosing Silver Crystal Resort Hotel by Richu. Our service tenet is to satisfy and move our guests. We will strive to provide more detailed and thoughtful services, so that you can feel the warmth and thoughtfulness of the Sunrise team. In order to provide you with the most comfortable living environment, our team will make unremitting efforts. At the same time, we also welcome you to provide us with more and better suggestions, so that we can do better. Thank you again for your support of Huizhou Shuangyue Bay Sunrise Silver Sand Hotel. Looking forward to meeting you again!
Guest User
Guestroom-Sea-View (2 beds)
Stayed in Jun 2024
Family
2 review
9.0/10
Great
Posted on Jul 26, 2024
Nice hotel, nice service. If there are more restaurants, it will be better.
Response from Property: 尊敬的賓客:您好!感謝您選擇入住惠州雙月灣日出•銀沙酒店並留下寶貴的意見。未來我們仍將精益求精,力求讓每一位入住日出的客人都能感受到我們“細意濃情”的貼心服務。期待您的再次光臨!
Tomasz
180° Sun-Capture Full Sea-View Double Bed Suite
Stayed in Oct 2024
Couple
22 review
9.0/10
Great
Posted on Nov 20, 2024
I had never expected such a big hotel to be in such a remote place. Development is still happening there, and I hope they will finish the third tower. The swimming pool is relatively small, and I don't know why it is located below the ground level, so you have no view of the ocean at all—just like swimming in a well. The hot springs are also pretty ordinary, like small holes in the wall. Nevertheless, the overall experience is very positive. Night walk to the Rock Bar, good cocktails and live music was a nice experience. Our room was pretty big, with a panoramic view of 3 different sides of the hotel. A breakfast on the balcony was again pretty relaxing.
Response from Property: Dear valued guest, thank you for staying at Huizhou Shuangyue Bay Sunrise Silver Sand Hotel. And shared your stay experience, the hotel is located in the beautiful Huizhou Shuangyue Bay at 22 ° N latitude, embracing the pure natural sea view and reef bar; Thank you for your suggestions on the hotel's hardware facilities. As you can see, the entire resort area is still being further improved; Our ultimate goal is to make every guest feel at home. The hotel room design is unique, with a silver sand theme that blends seamlessly with the blue sea and sky; Provide guests with more intimate and comfortable services; Your affirmation is the greatest encouragement to us. We sincerely hope that every moment you travel, you can feel the warmth of "home"; Thank you for your support and kindness. Looking forward to your visit again!
Ahsan
Guestroom-Sea-View (Double Bed
Stayed in Sep 2024
Family
3 review
9.5/10
Amazing
Posted on Oct 5, 2024
It was pleasant to stay here.Location is good. Service was good. Specially Judy’s service is amazing
Response from Property: 尊敬的貴賓,感謝您入住惠州雙月灣日出•銀沙酒店。非常高興能為您帶來美好的入住體驗,希望雙月灣日出•銀沙酒店能成為您出行的首選。為您提供更多的“滿意+驚喜+感動”服務是我們努力的目標。真誠期待您再次下榻。
Wai Ki
180° Silver Sand Full Sea-View Twin Suite
Stayed in Feb 2024
Family
4 review
8.0/10
Very Good
Posted on Mar 31, 2024
King's service attitude is good, her will automatically upgrade the room for us, and will come again next time.
Response from Property: Dear guest, thank you for choosing our hotel and feeling satisfied with your stay. The progress of Sunrise people is inseparable from the support and trust of guests, so we hope you can continue to follow Sunrise in the future!
CheungKevin
180° Sun-Capture Full Sea-View Double Bed Suite
Stayed in Aug 2024
Couple
1 review
10/10
Outstanding
Posted on Sep 16, 2024
I'm giving a 5 star review solely because King was an amazing helper. The hotel has a lot of good, the location is amazing, the view is amazing, service attitude is great, most people are very willing to help if you translate to them. However it's not without flaws. I gave a 5 star because I believe overall, the hotel is great and I strongly recommend it. The hotel had some issues with translations, some more dire than others but they've been quite reactive to change. For example "Alcoholic Beverage" in English and "mocktail" in Chinese doesn't link up, other more comedic like "Pancake" being translated to "Class Halberd". There were also some issues with not being able to rent a surfboard even though my girlfriend and I were experienced surfers unless we took a lesson but none of the instructors knew English so how could we even have a lesson? We also went in Off-season, September, so that might be why some of the attractions were under construction. Overall, great hotel, great service, just hope they brush up the English and some weird rules in service.
Response from Property: Dear valued guest, thank you for staying at Huizhou Shuangyue Bay Sunrise Silver Sand Hotel. And amidst your busy schedule, I believe your trip to Huizhou has left behind wonderful memories; It is an honor to provide you with a warm and comfortable stay experience. Thank you for your recognition of our service. We will continue to maintain and improve our service level, bringing more intimate and comfortable services to our guests; Thank you very much for your support and valuable feedback. We will increase our efforts to improve the quality of our service to our customers and provide them with personalized and satisfactory services. Your affirmation is our greatest encouragement, and we sincerely hope that you can feel the warmth of "home" at every moment of your travel; Thank you for your support and kindness. Looking forward to your visit again!
Guest User
Guestroom-Sea-View (2 beds)
Stayed in May 2024
Couple
4 review
6.0/10
Posted on Jun 17, 2024
The noise from adjacent guestroom is annoying, even at 3am, the sound proof between the guestroom is poorly built.
Response from Property: Dear guest, thank you very much for taking the time to provide feedback on your stay at the hotel. Your feedback is the driving force for us to improve our service quality. Thank you for your valuable feedback and suggestions. We will take note of them one by one, make serious improvements and continuously improve them. Thank you again for your feedback, and we sincerely look forward to your next visit. We believe that our next vacation experience will bring you satisfaction and surprise. We wish you a happy life!
TAK Ching
Queen Room
Stayed in Sep 2023
Couple
10 review
9.5/10
Amazing
Posted on Oct 23, 2023
Nice hotel with free upgrade and free parking. Beautiful environment. Unlimited entrances to 礁石酒吧! Amazing scenery with many photo shooting points. Breakfast is rich but too crowded. Nice stay!
6/8
Response from Property: Dear valued Guest, thank you for taking the time to share your wonderful feedback, our entire team is delight to hear that you have a great time during your stay. Silver Crystal Resort Hotel by Richu was opened 2022 and enjoy the service as home. We certainly hope that you still stay with us again and our team will look forward to welcoming you back.
Connie
Guestroom-Sea-View (2 beds)
Stayed in Nov 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Dec 29, 2024
Ada very good service for us🤩🤩🥳🥳
Response from Property: Dear valued Guest, thank you for taking the time to share your wonderful feedback, our entire team is delight to hear that you have a great time during your stay. Silver Sands Hotel by Richu was opened 2022 and enjoy the service as home. We certainly hope that you still stay with us again and our team will look forward to welcoming you back.
Tabasco Girl
Guestroom-Sea-View (Double Bed
Stayed in Jul 2024
Solo traveler
24 review
10/10
Outstanding
Posted on Aug 19, 2024
New property. Staff is extremely friendly . Nice hotel
Response from Property: Dear valued Guest, thank you for taking the time to share your wonderful feedback, our entire team is delight to hear that you have a great time during your stay. Silver Sands Hotel by Richu was opened 2022 and enjoy the service as home. We certainly hope that you still stay with us again and our team will look forward to welcoming you back.