Heritage Hotel Hallstatt

Heritage Hotel Hallstatt Reviews

Heritage Hotel Hallstatt

Landungspl. 101, Hallstatt, Upper Austria, 4830, AustriaSee Hotel Details
Heritage Hotel Hallstatt
Heritage Hotel HallstattHeritage Hotel HallstattHeritage Hotel Hallstatt
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1 night

Guest Reviews

8.7/10
Very Good
245 review
Verified reviews
Location9.2
Amenities8.4
Service8.2
Cleanliness9.1
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All reviews(245)
Positive reviews(231)
Reviews with photos/video(116)
Great location(68)
Secluded lake view(26)
Large rooms(22)
Tasty dinner(15)
Offers pick-up/drop-offs(12)
Tasty restaurant(12)
Delicious buffet(5)
Friendly front desk staff(5)
Negative reviews(14)
Ann & Brooke
Superior twin Room
Stayed in Mar 2025
Family
9 review
9.5/10
Amazing
Posted on Apr 17, 2025
Everything is just perfect during our stay at Heritage Hotel.Our room is located at the main building of the hotel which is attached to lobby and the restaurant.Make our stay more convenience.The main building is just steps walk from the jetty .Our room is facing the lake.Coffee and tea sachets are provided in the room..We had our dinner at the restaurant,it was good.The buffet breakfast was very yummy..Overall im very happy with our stay and we will stay again at this hotel..
6/18
korachel
Superior twin Room
Stayed in Apr 2025
Couple
1 review
8.5/10
Very Good
Posted on May 15, 2025
Spacious room with an amazing view of the lake. Breakfast was nice too. Highly recommended
Guest User
Superior twin Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 5, 2025
Perfect excellent good comfortable great view Fabulous we’ll communicate 
Pinkbroom
Deluxe Double Room (Lake View, German Twin Beds)
Stayed in Jan 2025
Solo traveler
15 review
9.0/10
Great
Posted on Apr 20, 2025
Location is the best as it was right next to the arrival pier and 5 mins walk to the photo spot. Room was clean and comfortable. I booked a room with balcony lake view but as I got the ground floor room, the view got obstructed by cars in the parking. Breakfast and dinner were really good and I loved the ambiemce of the hotel restaurant.
Zhi Qi
Deluxe Twin Room
Stayed in Jan 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Feb 21, 2025
The hotel’s reception is just on the right after coming out from the boat station. The staff can speak really good english and our luggage was allowed to be keep for free before check in time which is really helpful for us to stroll around before check in time. There are 3 buildings of the hotel in Hallstatt which can be accessed by walking, unfortunately our room is not the main building which we need to walk around5-10mins. But the staff helped us to carry our heavy luggage to our room during check in and check out which is really great and I appreciate their service. The breakfast is also really tasty with assorted food! Overall a nice hotel if you’re planning to stay in Hallstatt!
adrianskh
Deluxe Twin Room
Stayed in Jan 2025
Couple
8 review
10/10
Outstanding
Posted on Feb 11, 2025
great service and spectacular views of the lake from the balcony of our room. the room was spacious and comfortable. buffet breakfast was excellent with a variety of food options.
Guest User
Superior twin Room
Stayed in Jan 2025
Couple
8 review
9.0/10
Great
Posted on Feb 11, 2025
This hotel is one those bucket-list hotels that you should visit at least once to really take in the beauty of the Hallstatt region. The lake view was amazing especially when you are sitting on the balcony enjoying a coffee in the morning watching the sun peak over the mountains. The breakfast buffet was good and the shuttle bus service to and from the car park was very convenient specially with large luggage.
Chih Ying
Superior Double Room
Stayed in Dec 2024
Couple
3 review
9.0/10
Great
Posted on Feb 2, 2025
In the heart of town, the front desk lady was really nice, glad we chose this one as the town basically shutdown after 6pm, the restaurant at the hotel was the few places you can dine in Hallstatt if you stayed overnight.
Guest User
Superior twin Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 18, 2025
Hotel is very close to famous photo spot.
Guest User
Family Suite
Stayed in Nov 2024
Family
5 review
7.5/10
Posted on Dec 29, 2024
The hotel itself is good enough, large space and located at the centre of Hallstatt. The staff (3 nos of female staff) are not very helpful and a bit unfriendly, although 2 male are still nice and helpful. I believe that you can find some better serviced accommodation with same price.
Guest User
Superior twin Room
Stayed in Apr 2025
Couple
1 review
9.0/10
Great
Posted on May 20, 2025
Beware - although they say they have access to parking, it is not on site. Waited 30 minutes for a shuttle bus that then dropped us off 200m away. Otherwise excellent spot, excellent staff. +++ Taking a car to Hallstatt can be a headache so be warned.
OscarGE23
Superior Double Room
Stayed in Oct 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 15, 2025
Outstanding hotel, with a privileged location, magnificent amenities and wonderful service.
isaaclin277
Superior Double Room
Stayed in Nov 2024
Couple
3 review
10/10
Outstanding
Posted on Mar 3, 2025
Very good hotel and we absolutely love the scenery and hotel buffet.
Anonymous User
Superior twin Room
Stayed in Sep 2024
Family
4 review
10/10
Outstanding
Posted on Nov 4, 2024
Everything here is great just the room are a bit pricey however if you are staying here you must book the room with lake view
Guest User
Superior Room
Stayed in Aug 2024
Couple
1 review
5.5/10
Posted on Oct 2, 2024
We need to COMPLAIN about the services we received from the reception desk. We stayed here for 3 nights. The last night was a nightmare. We asked for bottle water three times and were told by the receptionist (a lady ) to drink tap water. She also lied to us saying there were no more bottle water. She later asked us to get down to get bottle water, I rejected and she said you won’t get water if you don’t get down. I paid a lot to stay in the hotel to get service that I deserve. We don’t pay to be taught. No one should tell me what to do when I’m in a hotel and I don’t break any rules. We just want get the service that we deserve. The receptionist lied to us. Hanged up my phone strong and quickly. It was a big shock to me and caused my anxiety. I was not able to sleep that night and was afraid she might kick us out. I highly NOT recommend anyone to stay in this hotel in the future. Or that reception lady apologize to me directly. It’s not worth the price to stay in town. Lack of dinner choices (only the pricy hotel restaurant), bad weather, bad bad bad services. Hope everyone be treated well. Not shitty like our last night. Ruined by a bottle of water and lied by people here. Damn…