565-3 Kitafudodocho, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8233, JapanSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
248 review
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Verified reviews
Location9.3
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(248)
Positive reviews(243)
Reviews with photos/video(90)
Delicious breakfast(48)
Excellent afternoon tea(38)
Easy to get around(26)
Well designed(12)
Near shopping area(12)
Garden view(10)
Highly recommended(6)
Nice toiletries(6)
Negative reviews(5)
Mel.am
Standard Double Room-Garden Side
Stayed in Feb 2025
Couple
15 review
9.5/10
Amazing
Posted on Apr 4, 2025
Enjoyed the racing of laundry machines daily while I was there, there are always many people waiting to use it.
Anyway, generally a very cosy hotel. The rooms are not big, but not as small as Tokyo’s same price point.
Breakfast menu doesn’t change, except for their Kyoto dessert of the day. Maybe they do change their menu, but at least not that I know of, I was there for a total of 5 days
P.s: There’s a clam ramen stall just beside the hotel that’s always queueing. Pls don’t queue, it’s really not fantastic. If the queue is less than 5 people, that means it will probable be 30-40mins, you can give it a try. Otherwise, don’t bother. It’s not worth it.
SHIOU PENG
Standard Twin Room
Stayed in Dec 2024
Family
12 review
10/10
Outstanding
Posted on Jan 31, 2025
Not far to the station. Staff are friendly. Nice room. Impressed by the welcome drink by the hotel. There is a popular ramen shop just beside the hotel, great taste.
6/15
Response from Property: Thank you so much for staying with us and sharing your review.We are delighted to hear that you enjoyed our convenient location, friendly staff, and comfortable room. It is also wonderful to know that our welcome drink service left a positive impression on you. We strive to provide a warm and relaxing experience for all our guests, and we are glad that you appreciated it.Additionally, the ramen shop next to our hotel is indeed a local favorite! We are happy that you had the chance to try it and enjoy the great taste. On your next visit, we also invite you to experience our Afternoon Tea service, where you can enjoy traditional Japanese sweets and drinks in our lounge.We hope to welcome you back on your next visit to Kyoto.Richmond Hotel Premier Kyoto Ekimae All Staff
Pui Sheung
Standard Double Room-Outside
Stayed in Sep 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Oct 28, 2024
The hotel is located near the Kyoto Station. The room size is larger than many hotels in Japan. The hotel provide free dessert and drinks after lunch hour, some snacks with beer or wine after 6pm. The breakfast is delicious and had lots of choice. During my stay, the hotel provide materials for making a tatami coaster. It is worth to stay in this hotel. I will choose this again when I come back to Kyoto.
6/17
Response from Property: Thank you very much for staying with us and sharing your wonderful review.We are thrilled to hear that you enjoyed our spacious rooms, delicious breakfast, and complimentary services such as the afternoon desserts and drinks, as well as the evening snacks with beer or wine. We're also glad you had fun with the tatami coaster-making activity during your stay. Your feedback encourages us to continue providing excellent experiences for our guests.We look forward to welcoming you back on your next visit to Kyoto.Richmond Hotel Premier Kyoto Ekimae All Staff
Oliver
Standard Twin Room
Stayed in Apr 2025
Family
3 review
6.5/10
Posted on May 25, 2025
The bed was uncomfortably hard, and only one pillow was provided, which made it difficult to get a good night's sleep. The front desk staff seemed inattentive—one of the attendants appeared to be half-asleep during check-in, which didn’t leave a great first impression.
Jaehong
Standard Double Room-Inside, Non Smoking
Stayed in Jun 2024
Business traveler
5 review
10/10
Outstanding
Posted on Sep 12, 2024
This was the perfect place for the business trip to Kyoto.
Rooms were super clean. Staffs were very kind.
And HAPPY HOURS were just amazing that I could taste Japanese desert (ice creams) and Japanese Sake for free.
Response from Property: Thank you very much for staying with us and sharing your review.We are delighted to hear that our hotel was the perfect place for your business trip to Kyoto. It’s wonderful to know that you appreciated the cleanliness of the rooms and the kindness of our staff. We are also glad that you enjoyed our HAPPY HOURS, including the Japanese desserts and Sake. We always strive to provide unique and enjoyable experiences for our guests.We hope to welcome you back on your next visit to Kyoto.Richmond Hotel Premier Kyoto Ekimae All Staff
Anonymous User
Corner Twin Room
Stayed in Nov 2024
Couple
2 review
9.5/10
Amazing
Posted on Jan 15, 2025
Hotel is about a 7-8mins walk from Central Kyoto station, relatively convenient and accessible! Kyoto station has many shops and dining options which is great. The room was spacious and super clean, with a lounge sofa for us to relax as well, highly recommended!
Response from Property: Thank you very much for staying with us and sharing your review.We are glad to hear that our convenient location near Kyoto Station was to your satisfaction, and that you enjoyed the spacious, clean room with the lounge sofa for relaxation. Your recommendation means a lot to us!We hope to welcome you back on your next visit to Kyoto.Richmond Hotel Premier Kyoto Ekimae All Staff
Guest User
Standard Double Room-Inside, Non Smoking
Stayed in May 2024
Couple
4 review
10/10
Outstanding
Posted on Jun 6, 2024
The best hotel I've been to has great freebies and activities (bracelet making, free face masks, free alcohol during social hour, a free green tea parfait during afternoon tea). It is close to the station, a 10-minute walk. There is also an amazing ramen restaurant and yakitori restaurants nearby.
Response from Property: Thank you so much for staying with us and sharing your wonderful review! We are thrilled to hear that you had such a fantastic experience at Richmond Hotel Premier Kyoto Ekimae.It's great to know that you enjoyed the freebies and activities we offer, like the bracelet making, free face masks, and the social hour with free alcohol. We're also glad you had the chance to indulge in our green tea parfait during afternoon tea! Our location, just a short 10-minute walk from the station, is indeed very convenient for exploring Kyoto, and we're happy to hear you enjoyed the nearby ramen and yakitori restaurants.We hope to welcome you back on your next visit to Kyoto. Thank you once again for your kind feedback!Richmond Hotel Premier Kyoto Ekimae All Staff
Guest User
Standard Double Room-Garden Side
Stayed in Oct 2024
Couple
3 review
9.0/10
Great
Posted on Jan 1, 2025
walking distance from the Kyoto Station, around 10 mins walk which is acceptable. The hotel lobby is spacious and the hotel offer free evening drink and afternoon tea which is unexpected. The hotel room is clean.
Response from Property: Thank you very much for staying with us and sharing your review.We are delighted to hear that you enjoyed the convenient location, just a 10-minute walk from Kyoto Station, as well as the spacious lobby and the complimentary evening drinks and afternoon tea. It's wonderful to know that you found the room clean and comfortable.We hope to welcome you back on your next visit to Kyoto.Richmond Hotel Premier Kyoto Ekimae All Staff
Kar Hian Ong
Standard Double Room-Inside, Non Smoking
Stayed in Sep 2024
Family
8 review
9.5/10
Amazing
Posted on Oct 15, 2024
We were wowed by the entrance upon arriving. Our favourite part of the hotel is no doubt the amenities bar. The hotel also serves complimentary high tea and sake daily. Every staff we met were very eager to help and friendly. Breakfast spread was awesome too! Highly recommend.
Response from Property: Thank you very much for staying with us and sharing your wonderful review.We are thrilled to hear that you were impressed by our entrance and enjoyed our amenities bar, as well as the complimentary high tea and sake service. It's great to know that our friendly and helpful staff contributed to making your stay even more memorable. We're also glad you enjoyed our breakfast spread!Thank you for highly recommending our hotel. We look forward to welcoming you back on your next visit to Kyoto.Richmond Hotel Premier Kyoto Ekimae All Staff
Bei15
Standard Twin Room
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 24, 2025
Clean and spacious room
Great location
Li Ing Sheryl Lee
Standard Twin Room
Stayed in Oct 2023
Couple
3 review
9.5/10
Amazing
Posted on Jan 11, 2024
We like how the check in was done through an automated system which was easy to use. A staff is nearby to help if help is ever needed. The hotel also offer amenities in the lobby for guests to self-help which even include facial products like make-up remover and masks. The hotel room was clean and beds were comfortable. The pillows provided are of 2 intensities - hard and soft so that guests can choose to use whichever work for them. Sufficient space in the hotel room. The service staff are always smiling and pleasant to talk to. When I called the front desk to check if I could borrow their travel adaptor and I offered to go down to collect from them. The front desk helped to deliver it up to my room in less than 5min. I really appreciate their effort. All in all, this hotel is very efficient and we enjoyed our stay.
Nelson C.C.Y
Standard Twin Room
Stayed in Feb 2025
Family
1 review
8.0/10
Very Good
Posted on Mar 14, 2025
good location, staff were sweet
Guest User
Standard Garden Side Single Room
Stayed in Apr 2024
Solo traveler
1 review
10/10
Outstanding
Posted on May 9, 2024
Very nice hotel with convenient location . Staff were kind and help to arrange my luggage to another destination
Response from Property: Thank you so much for staying with us and sharing your review!We are delighted to hear that you found our location convenient and that our staff was able to assist you with arranging your luggage to another destination. Providing excellent service to our guests is always our top priority, and we are happy that we could meet your expectations.We hope to welcome you back on your next visit to Kyoto!Richmond Hotel Premier Kyoto Ekimae All Staff
DD1907
Standard Twin Room
Stayed in Mar 2024
Family
19 review
9.5/10
Amazing
Posted on Apr 3, 2024
Rooms are super small and you have to pay extra if you ask for an extra bed. Great location, very clean.
Response from Property: Thank you so much for staying with us and sharing your review.We appreciate your kind words regarding our location and cleanliness. We apologize for the inconvenience caused by the extra charge for an additional bed. We understand how this may have affected your experience and we will take your feedback into consideration for future improvements.We hope to welcome you back on your next visit to Kyoto.Richmond Hotel Premier Kyoto Ekimae All Staff
Haze1nut
Standard Twin Room
Stayed in Feb 2024
Family
2 review
10/10
Outstanding
Posted on Apr 4, 2024
Delicious breakfast buffet. Comfortable bed, no stiff neck. Strong shower pressure. Great location. Room is very clean. Hotel service staff are very friendly and helpful. Will definitely stay here again the next time we visit Kyoto. 👍🏻
Response from Property: Thank you so much for staying with us and sharing your wonderful review.We are thrilled to hear that you enjoyed our delicious breakfast buffet, comfortable bed, and the strong shower pressure. We are also pleased that our location and the cleanliness of your room met your expectations. Our team strives to provide friendly and helpful service, and it’s great to know that it made a positive impact on your stay.We hope to welcome you back on your next visit to Kyoto.Richmond Hotel Premier Kyoto Ekimae All Staff