To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
Filter by:
Sort by:
All reviews(116)
Positive reviews(17)
Reviews with photos/video(5)
Awesome stay(11)
Awesome rooms(7)
Clean and tidy(5)
Nice sea view(3)
Negative reviews(1)
Snamkr
Double Room With Sea View
Stayed in Nov 2024
Couples
2 review
4.0/5
Very Good
Posted on Dec 31, 2024
We had a wonderful stay at the hotel, with a stunning sea view right in front of us. The room was warm, clean, and very comfortable, which made our stay even more enjoyable. The swimming pool was great, and the hot tub was perfectly warm, adding to the relaxation. Overall, it was a fantastic experience, and we’d definitely stay here again.
A.Ateeyah
Standard Twin Room
Stayed in Dec 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Feb 13, 2025
What a lovely and peaceful spot to reside in.
Jimmy
Standard Double Room
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 25, 2024
The pool and the jacuzzi is lovely. the view from the room is gorgeous.
However, The hotel staff not use to got booking from Ctrip, can't recognise my booking when I check in and went to the dinner.
Lynn
Standard Double Room
Stayed in Oct 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 2, 2024
My favourite hotel in Sunderland.
Perfect location overlooking beach. Lovely big room.
Guest User
Standard Double Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Nice Couple Days Away Hotel Was Lovely And Clean Staff Are Friendly And Polite Pool Was Nice And Relaxing Will Be Booking Up Again xXx
Guest User
Standard Double Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Hotel was perfect , fab location and brilliant service.
Robert
Standard Double Room
Stayed in Jan 2024
Travel with friends
3 review
2.2/5
Posted on Feb 12, 2024
I have been going to the grand hotel for 30 years but did not enjoy it this time its looking a bit run down carpets look like they need replacing chairs in rooms falling to bits could smell **** coming out my room i think its time to spend money on hotel.
Living The Dream!
Standard Double Room
Stayed in Jan 2023
Couples
7 review
5.0/5
Outstanding
Posted on Feb 23, 2023
We had a wonderful stay at the Grand Hotel, Sunderland. The staff were lovely and very helpful. The rooms were clean and spacious. We would definitely recommend this hotel to friends and family.
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Lovely hotel and staff
Guest User
Standard Double Room
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Great hotel, decent price. A room can contain 3 people
Mikde
Standard Double Room
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 26, 2024
Brilliant stay once again. Fully recommend.
Guest User
Standard Double Room
Stayed in Jan 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 8, 2023
Very clean very good hotel stopped here for 35 years and always the same staff and food the best. 10 0ut of 10.
Guest User
Standard Double Room
Stayed in Apr 2022
Family
1 review
5.0/5
Outstanding
Posted on Jun 2, 2022
Stayed at The Grand Hotel for 3 nights with breakfast. Only a short bus ride or car ride away from Sunderland train station and easy to find as it’s on the beach front with walking distance to restaurants and cafes and amusement arcades. There is also a Morrisons which is only a 5 min walk from the hotel. The staff are very helpful and friendly, the hotel is very clean with everything you need in your room from ironing board trouser press iron hairdryer tea and coffee kettle a safe phones and a huge tv. There is also a gym a large swimming pool and sauna and steam room and a jacuzzi hot tub. Loved my stay here and I will defo be back! Soon I hope 😃😃
Guest User
Standard Double Room
Stayed in Jun 2022
Couples
1 review
4.2/5
Very Good
Posted on Jul 9, 2022
Great location and lovely hotel.
Miki11
Double Room With Sea View
Stayed in May 2024
Couples
5 review
4.7/5
Amazing
Posted on Jun 26, 2024
I ordered a sea view room. The room is of medium size. The hotel is in the first row with sea view and is in a good location. However, the room design is a bit difficult to find.