Hampton by Hilton Hangzhou Yunhe

Hampton by Hilton Hangzhou Yunhe Reviews

Hampton by Hilton Hangzhou Yunhe

No. 1025 Hangxing Road, Yuhang District, Hangzhou, Zhejiang, ChinaView Hotel Details
Hampton by Hilton Hangzhou Yunhe
Hampton by Hilton Hangzhou YunheHampton by Hilton Hangzhou YunheHampton by Hilton Hangzhou Yunhe
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Hampton by Hilton Hangzhou Yunhe Guest Reviews

4.8/5
Excellent
2263 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2263)
Positive reviews(2225)
Reviews with photos/video(211)
Delicious breakfast(365)
Friendly front desk staff(220)
Classy environment(219)
Easy to get around(187)
Perfect for business trips(106)
Close to metro(95)
Would stay again(70)
Tasty restaurant(23)
Negative reviews(38)
Yolanda谷兰馨
Superior Room (2 beds)
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Very friendly and attentive front of house staff. The manager in particular went out of her way to make my stay memorable.
Response from Property: 親愛的朋友您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!努力的歡小朋
Guest User
Cozy Double Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 26, 2024
Hotel was easy to find and was close to the subway station. The room was clean and comfortable.
Response from Property: 親愛的朋友,感謝您選擇入住杭州運河希爾頓歡朋酒店,並留下您寶貴的評論。也感謝您對酒店衞生和各方面的認可,您的滿意會讓我們越發努力加油,也希望您不管多忙、有空沒空都要抽空來看我們哦,歡小朋也時常惦念着您喲,祝您生活愉快!
Brams
Cozy Double Room
Stayed in Sep 2024
Business travelers
45 review
4.7/5
Amazing
Posted on Oct 27, 2024
Great location and good quality and service provided for the price
Response from Property: 親愛的家人您好,感謝您願意分享您的入住體驗,歡小朋很榮幸能跟您共度一個美好的出行,可能小朋做的不夠完美,沒有得到您的完美5星點評,我們會繼續努力的!希望下次相遇您可以見證我們的進步哦!
安东 Anton
Superior Room (2 beds)
Stayed in May 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Fits all the needs for solo business travelers: price, location, facilities. Thank you!
Response from Property: 看到您的點評歡小朋萬分開心,很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情為您服務,酒店入住期間有免費停車場,精美的早餐,期待我們的再次相遇,願您眼中有光芒,所願皆所得!下次見喲。。。
Guest User
Superior Room (2 beds)
Stayed in Jan 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 5, 2023
Very convenient. Allows late check out, friendly front desk and a very nice Aunty that cleans the rooms. I love it
Response from Property: thankyouforyourrecognition welcomeback
Guest User
Huange Suite
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 8, 2022
The Reception staff is the best staff I have ever seen in all my travels across the world and even compared to the other Hilton hotels we have stayed at. At the front desk Ms Mao Yingying and her other colleagues went out of their way to help us and make us have a restful and lovely holiday. Even the housekeeping staff and the staff at the cafe are very warm and helpful. I will surely return here for another holiday and recommend this hotel as Must Stay Hotel for all my friends. Thank you very much Hampton by Hilton!
Response from Property: Dear guests, thank you very much for your stay and appreciation! We are glad to bring you a good time. Your appreciation gives us a lot of encouragement, but also the driving force of our progress, we will continue to maintain enthusiasm, committed to let every guest enjoy a home away from home experience, eagerly looking forward to your next visit! Happy life!
Rahul Coelho
Huange Suite
Stayed in Aug 2022
Other
1 review
5.0/5
Outstanding
Posted on Sep 8, 2022
The Staff is amazing! Right from reception to the breakfast counter to housekeeping. All very polite and super helpful. Thank you to each and everyone of them.
Response from Property: Dear friends, I am very happy to meet with you, happy time is always short and beautiful, thank you for your precious time to give our hotel praise and recognition, Huan Xiaopeng hopes that "Friendly, Reliable, Caring and Comprehensive" will accompany you every time on your journey, and we look forward to your next stay at Hampton Hilton Hangzhou Canal! I wish you a happy life, happy every day! Love your little friend.
Guest User
Superior Room (2 beds)
Stayed in Aug 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 13, 2022
The room is clean and comfortable,specially the breakfast is also nice.
Response from Property: Dear friends, I am very happy to meet with you, happy time is always short and beautiful, thank you for your precious time to give our hotel praise and recognition, Huan Xiaopeng hopes that "Friendly, Reliable, Caring and Comprehensive" will accompany you every time on your journey, and we look forward to your next stay at Hampton Hilton Hangzhou Canal! I wish you a happy life, happy every day! Love your little friend.
Guest User
Cozy Double Room
Stayed in Apr 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on May 26, 2023
good.
Response from Property: 看到您的點評歡小朋萬分開心,很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情為您服務,酒店入住期間有免費停車場,精美的早餐,期待我們的再次相遇,願您眼中有光芒,所願皆所得!下次見喲~~~ ——可愛的歡小朋
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The front desk service is warm and the breakfast is rich. The room facilities are complete. The hotel is conveniently located. Good reviews. Highly recommended 👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Hello, dear friend! I am very happy to see your comments. I am honored that our service has received such a high evaluation from you. We will continue to maintain this enthusiasm to serve you. There is free parking and exquisite breakfast during your stay in the hotel. I look forward to meeting you again. I hope you will have light in your eyes and get what you want! See you next time... Happy Huan Xiaopeng
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The hotel rooms are spacious and bright, the hygiene is very good, the breakfast is satisfactory, there are various small desserts and coffee yogurt or Chinese food to choose from, the fruit is very fresh, the overall service attitude of the hotel is very satisfactory, especially Yingying is patient, which makes people feel warm in their hearts, thank you!
Original TextTranslated by Google
Response from Property: Dear friend, hello! Thank you very much for choosing us. It is our greatest honor to receive your recognition. At the same time, your support has also given us great motivation to continuously improve and innovate our services in the future. We will work hard to do better! I hope that every time you come back, you will feel like home and have different new surprises. I hope you can still choose us next time you stay~~ - - - Love you, Huan Xiaopeng
Anonymous User
Cozy Double Room
Stayed in Nov 2024
Other
106 review
0.5/5
Posted on Dec 27, 2024
The carpet has a lot of stains. The TV screen is covered with dust. People with rhinitis should be careful not to stay here. The soundproofing is not good. The noise from the neighbors and the window can be heard clearly. People who sleep light should be careful not to stay here. The corridor smells damp. The room smells like a toilet. The front desk has a cold face. Almost all the food for breakfast is cold. Half a star is for the receptionist in the breakfast room. Her attitude is very enthusiastic.
Original TextTranslated by Google
Response from Property: 親愛的朋友:非常抱歉此次入住讓您失望,對此我們深表歉意,對您提到的問題我們會認真研究,積極整改,感謝您的反饋,希望在您的下次下榻之時為您提供滿意的入住體驗,也希望下次體驗後我們能成為您的出行首選------積極努力的歡小朋!
Buhuihuadeheiqiaokeli
Cozy Double Room
Stayed in Nov 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Dec 3, 2024
It was my first time staying here. It was a great experience. Fortunately, I made an appointment online in advance, otherwise there would be a lot of people on weekends. It was worth the wait. It was really good. I will continue to choose Hilton next time!
Original TextTranslated by Google
Response from Property: Dear friend, hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Hampton by Hilton Hangzhou Yunhe will be the warmest and most unique one in your memory! Come back often and I wish you all the best! ~~ - - - Love you, Hampton by Hilton
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
10 review
1.0/5
Posted on Nov 29, 2024
The hotel did not have a suitable room, and the hotel did not inform us in advance. Because I checked in late, I could only pick a room to stay in! The room is close to the elevator entrance, and the sound insulation is very poor. There is a knocking sound at the door at night. Basically, I paid to sleep with my eyes open! The bathroom has an external window and the blinds are crooked. The note on the wall says "summer", and it feels like no one has stayed there for a long time! The yam porridge delivered in the evening is black! Breakfast is also not cost-effective! Compared with hotels of the same price, it does not meet the positioning of old hotels and tourist cities and has little to do with the canal! If you pursue travel quality, it is not recommended to stay!
Original TextTranslated by Google
Response from Property: Dear friend: We are very sorry that you were disappointed with your stay. We apologize deeply for this. We will seriously study the issues you mentioned and actively make corrections. Thank you for your feedback. We hope to provide you with a satisfactory stay experience when you stay next time. We also hope that after your experience next time, we can become your first choice for travel------the active and hardworking Huan Xiaopeng!
Guest User
Cozy Double Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The hotel service is very good, the room is clean and tidy, the environment is also very good, the breakfast is very rich and tastes good, the price/performance ratio is not bad, and I look forward to having a good experience next time I stay.
Original TextTranslated by Google
Response from Property: Hello, dear friend! I am very happy to see your comments. I am honored that our service has received such a high evaluation from you. We will continue to maintain this enthusiasm to serve you. There is free parking and exquisite breakfast during your stay in the hotel. I look forward to meeting you again. I hope you will have light in your eyes and get what you want! See you next time... Happy Huan Xiaopeng