Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(48)
Positive reviews(34)
Reviews with photos/video(6)
Awesome stay(8)
Clean and tidy(7)
Awesome rooms(7)
Near shopping area(6)
Convenient for shopping(6)
Awesome amenities(5)
Waei Ning
Three Bedroom Luxury Suite
Stayed in Jan 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Feb 18, 2025
Absolutely love this place. It is spacious and clean and nicely decorated. The apartment is directly connected to Yaya Centre, and the security is pretty tight. The staff were absolutely lovely to talk to
Response from Property: Dear Waei Ning,Thank you for your wonderful review! We're so happy to hear that you loved your stay, from the spacious and well-decorated apartment to the convenience of our direct connection to Yaya Centre. Our team truly appreciates your kind words—we always enjoy making our guests feel at home!We look forward to welcoming you back for another fantastic stay.Our very best wishes,Team Yaya
Hiew v shiung
Three Bedroom Luxury Suite
Stayed in Jun 2025
Traveling with friends
28 review
10/10
Outstanding
Posted on Jul 31, 2025
Nice apartment and nearby have a shopping mall
JW@f
One Bedroom Luxury Suite
Stayed in Jun 2024
Family
3 review
10/10
Outstanding
Posted on Jul 7, 2024
The whole place is excellent. Everytime I am in Nairobi I’ll be staying there.
Xiaoxuan
Two-Bedroom Luxury Apartment
Stayed in Mar 2025
Family
26 review
10/10
Outstanding
Posted on Apr 27, 2025
The hotel is very good, the rooms are very clean, the security is very strict, and there is a large supermarket downstairs, which is very convenient.
Original TextTranslated by Google
kjykyc
Three Bedroom Luxury Suite
Stayed in Jan 2025
Family
64 review
10/10
Outstanding
Posted on Feb 5, 2025
The hotel should have just been renovated, very new. The area is large, the first choice for families! Clean, tidy and sanitary, the king of cost performance! There are swimming pools and gyms, and the service staff are very nice! Chinese people go for it👍
Original TextTranslated by Google
6/11
Response from Property: Dear sdjnjwj,Thank you for your amazing review! We’re delighted that you found our newly renovated apartments spacious, clean, and perfect for families. It’s great to hear that you enjoyed our swimming pool, gym, and the warm hospitality of our team. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay!Our very best wishes,Team Yaya
Meilixinqing
Four Bedroom Luxury Suite
Stayed in Jan 2025
Family
82 review
10/10
Outstanding
Posted on Feb 16, 2025
I really didn't expect that we would be so satisfied with this apartment. First of all, the security makes us feel at ease. Every staff member is enthusiastic. There is a shopping mall downstairs with complete facilities and a supermarket. The apartment is well-equipped and clean. I am really very satisfied with it.
Original TextTranslated by Google
Response from Property: Dear Meilixinqing,Thank you for your fantastic review! We’re so glad to hear that we exceeded your expectations and that you felt safe, comfortable, and well taken care of during your stay. Our team takes great pride in providing excellent service, and it's wonderful to know you appreciated the convenience of having a shopping mall and supermarket right downstairs.We truly appreciate your kind words and look forward to welcoming you back for another great stay!Our very best wishes,Team Yaya
Guest User
Four Bedroom Luxury Suite
Stayed in Jun 2025
Family
10 review
9.0/10
Great
Posted on Jul 6, 2025
The room was very good. We were a family of five and lived in a four-bedroom suite. The children were very satisfied. You don't have to leave the hotel mall to have coffee in the mall next door. The security is also very safe. Recommended.
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kyoko
Three Bedroom Luxury Suite
Stayed in Feb 2025
Family
2 review
9.0/10
Great
Posted on Apr 7, 2025
We stayed in a 3-bedroom room for 5 people for 2 nights. The front desk staff were very helpful and we had a comfortable stay.
There was a Yaya Centre right next door, with a supermarket and souvenir shops, so it was very convenient for shopping. There was also a food court and cafe, which were very useful for taking out food and eating it back in the room.
There was a beautiful 25m pool and gym, and the facilities were well-equipped. There was also a fully automatic washer-dryer in the laundry room, which was very helpful as we could use it freely.
I would like to stay here again.
Original TextTranslated by Google
wanghc413
Two-Bedroom Luxury Apartment
Stayed in Sep 2024
Family
18 review
10/10
Outstanding
Posted on Oct 11, 2024
The room is great, very big, especially suitable for traveling with children, and the security at the door is also very strict
Original TextTranslated by Google
Response from Property: Dear wanghc413,Thank you for your wonderful review! We're delighted to hear that you enjoyed our spacious rooms and found them perfect for family travel. Your appreciation for our security measures means a lot to us. We look forward to welcoming you again!Our very best wishes,Team Yaya
Guest User
One Bedroom Luxury Suite
Stayed in Mar 2025
Business traveler
24 review
10/10
Outstanding
Posted on May 17, 2025
Good in all aspects, hope to keep it up
Original TextTranslated by Google
Guest User
Three Bedroom Luxury Suite
Stayed in May 2024
Business traveler
46 review
8.0/10
Very Good
Posted on Jul 18, 2024
This hotel was recommended by a friend on a business trip. The hotel's security measures are very good. It's next to a shopping mall and is very convenient. It's just a short walk to Chinatown for dinner.
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for choosing to stay with us based on your friend’s recommendation! We’re glad you enjoyed our security, convenient location, and proximity to great dining options. We look forward to hosting you again on your next visit!Our very best wishes,Team Yaya
Guest User
One Bedroom Luxury Suite
Stayed in Sep 2024
Business traveler
3 review
10/10
Outstanding
Posted on Oct 11, 2024
Quite big, hygienic, convenient for travel
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for your review! We're glad you enjoyed the spaciousness, cleanliness, and convenience of our apartments. We hope to welcome you back soon for another great stay!Our very best wishes,Team Yaya
Guest User
One Bedroom Luxury Suite
Stayed in Aug 2024
Business traveler
31 review
8.0/10
Very Good
Posted on Oct 3, 2024
Not bad, convenient hotel, good security
Original TextTranslated by Google
Response from Property: Dear Guest User,感謝您的反饋!很高興您覺得我們的酒店方便、安全。希望能很快再次歡迎您入住!Our very best wishes,Team Yaya
Martin3715
Two-Bedroom Luxury Apartment
Stayed in Apr 2023
Business traveler
28 review
10/10
Outstanding
Posted on May 27, 2023
Unexpectedly big!!! I don’t know who arranged the adjustment. I had one bedroom and one living room, and it was turned into a super large three bedrooms and two living rooms. Neat, fully equipped apartment, including microwave, oven, refrigerator, tableware, kitchenware, pots, parking lot downstairs, tight security, visitors need to verify their identity before entering, Nairobi apartment ceiling.