MM329903****The hotel's location is super convenient, just a 5-10 minute taxi ride from Emeishan Station.
The Christmas vibe was amazing! I checked in on Christmas Eve, and the whole hotel was decked out in Christmas decorations with festive music playing. It felt incredibly festive!
The service attitude was excellent throughout my stay:
• Concierge: From the moment I arrived, staff were there to open the car door, and they did the same when I left by taxi. Very warm and welcoming~
• Front Desk: The lady at the front desk was meticulous in handling everything, spoke softly, and even upgraded my room for free 🏠
• Coffee Bar: The manager on duty was also very kind and enthusiastically offered recommendations ☕
• Housekeeping: The cleaning aunties would always greet me with a smile in the morning 🙋♀️
Overall, the atmosphere felt very warm and welcoming 🧸. Every staff member was friendly. Yesterday, I encountered a minor issue midway through my stay, and the staff stayed with me throughout the process, making me feel supported. It was a great experience. 💕
Dining Experience:
• Breakfast: The small noodles with bamboo shoots and beef brisket were especially delicious! 🍜
• Chinese Restaurant: The food was generally okay, but I personally found some dishes a bit oily. The sweet skin duck I ordered had a slight fishy taste, but it was acceptable.
• Afternoon Tea: The staff were very thoughtful, even offering takeout and packing services 📦. In the evening, I had some cocktails and ordered snacks like fries. The overall ambiance was great 🍸.
• In-room Welcome Gift: In the evening, they prepared welcome fruits, which were local Emei Mountain specialties 🍊, and croissants 🥐. Very thoughtful.
Room Amenities:
The room was equipped with a bathtub, and the view outside the window was beautiful. The heating was excellent, and the mattress and pillows were soft and comfortable. They even thoughtfully provided two pillow heights (one high, one low). The only minor drawback was the lack of disposable bathtub liners and bath salts.
Hot Springs and Pool:
Guests can enjoy the hot springs and there's also a swimming pool. The hot springs are split into indoor and outdoor sections. The outdoor section is a large pool without much decorative design, but the water temperature and quality were both excellent.
Travel Photography Service:
The hotel also offered a complimentary travel photography service, including 3 free photos. The photographer was very professional and patiently guided me on poses; the retoucher was also very skilled, and the photos turned out beautifully!
Value for Money:
The price was very reasonable, and the facilities and services were definitely worth it.
Little Highlight:
I noticed a small detail: even the sand-filled receptacles for cigarette butts had the hotel's logo on them, showing great attention to detail.
Minor Flaw:
Yesterday, I requested turn-down service, but it wasn't carried out. However, the front desk lady promptly prepared a small gift as compensation 🎁, and her handling of the situation was very good.
Overall, it was a fantastic stay, and I would definitely choose this hotel again next time I visit Emeishan~ 🎀
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