Find 5-Star Hotels in Kunshan

I had a great stay. I was upgraded to a massive suite, which was lovely. The staff were very helpful. The breakfast was busy, but there were helpful signs with advice about the best time to go during the holiday. I did struggle to sleep the first night, as fireworks went off until gone 1.30am but that’s not the hotel’s fault. Worth keeping in mind though if you’re looking to stay there during CNY. Location is otherwise nice, with a lake opposite the hotel which is nice to walk around.

The hotel is conveniently located, and the room facilities are quite complete. The staff are also very friendly and helpful. Breakfast at the hotel is decent. It offers great value for money, and I would definitely choose to stay here again next time.

This stay exceeded my expectations; the overall experience was incredibly comfortable. Both the facilities and the service were exceptional, and I highly recommend it. The hotel even has a heated swimming pool, which was a great bonus. The hotel's overall decor is simple yet elegant, and the public areas are clean, tidy, and well-laid out, creating a warm and refined atmosphere. The guest rooms are spacious and bright, with good ventilation and natural light. The bedding is soft and gentle on the skin, and the mattress firmness is just right, effectively relieving travel fatigue for an excellent night's sleep. All basic room amenities are available; the air conditioning provides stable heating and cooling, hot water supply is ample and consistent, and the bathroom's wet and dry separation is very well done, clean, and odor-free, with good quality toiletries. The hotel staff as a whole are very service-oriented, friendly, and welcoming, making you feel at ease throughout your stay. The front desk handled check-in and check-out efficiently and quickly. The staff were professional and patient, proactively offering information about hotel services and local attractions, and readily answering all questions. Highly recommended!

I purchased a pre-sale package that included tickets to Tinglin Garden, along with breakfast and dinner. The front desk service was excellent; they meticulously explained the different room types and provided the same great service, even for a pre-sale booking. They did their best to accommodate requests like a high-floor room and late check-out. Hearing that my child had a class, Tu Xinmin from the catering department thoughtfully brought yogurt and fruit for them. We're very grateful for this kind gesture. All the ladies at the front desk provided impeccable service. The breakfast selection wasn't extensive, but they offered delicious wontons, and the lady preparing them was very warm and friendly. The dinner included in the package featured items like salmon, conch, and even a mini hotpot – more than enough to fill us up! The staff were also very prompt in clearing tables. However, the hotel clearly shows its age. You definitely won't find smart home features in the rooms, though they do come equipped with a refrigerator, a small safe, and a bathtub. Parking was also convenient. Overall, if you're not picky about modern amenities, it offers excellent value for money.

Came to Suzhou Olympic Sports Center with friends to see Stefanie Sun's concert, so we decided to spend the weekend in Zhouzhuang. The Pullman is conveniently located near the scenic area. The service was excellent; not only did we receive welcome drinks, but they also upgraded us to lake view rooms, even though the hotel was fully booked for the weekend! One room was on the third floor and the other on the sixth. My friend and I compared and felt that the lake view from the lower floor was actually better, as the higher floor felt a bit far from the lake. The hotel's parking lot is outdoors, and you can also ask the doorman for valet parking. If you park yourself, there's a shuttle service to take you back to the lobby entrance, both options are very convenient. The room facilities were also great; the TV in this hotel was the only one in the past three months that we've stayed at that could connect to our casting device! Finally, we could watch videos from our phones. For breakfast, you could even get Aozhao noodles at the hot food station!

I was on a business trip to attend an exhibition at the Kunshan International Convention and Exhibition Center. This hotel is very close to the Convention and Exhibition Center. According to the map, it is only about 2,000 meters away. It is a high-quality and affordable choice. Talk about real experience: The hotel lobby is really a lobby ”tall and majestic, with huge crystal chandeliers and a looming lobby bar.” Hotel room: Floor-to-ceiling windows are spacious, bright and comfortable. What should be praised is the large bathtub in the bathroom 🛁. After returning from the exhibition to the hotel room, I can quietly soak in the hot water for a while, stretch my muscles and bones, and wash away my fatigue. It is so comfortable and I feel very energetic. It's just a pity that I didn't bring a bather, haha. The transportation is very convenient. I took the bus: in the morning, it cost one yuan to get to the station 10 meters from the lobby and arrived at the exhibition venue. Convenient enough. A certain taxi-hailing software costs 8 yuan. There are also shared bicycles, you know, although it is close, the street view is not bad. Highly recommended, genuine and affordable

The room is clean and tidy, with beautiful scenery. The hotel decoration is heavy and grand. The hotel service is meticulous and thoughtful, the service staff are all active and enthusiastic, the team cooperates well, and helps each other. The chef in the Chinese restaurant on the first floor is highly skilled and has a precise grasp of the heat. The steamed fish is tender and delicious. It is the best steamed white water fish I have ever eaten. The fried snails with sauce are also fried just right. The next day at noon, I ordered fried fish Aozao noodles. The fried fish was crispy on the outside and soft on the inside. It was great 👏 The red soup noodles were also soft and chewy. The gym downstairs is also very comfortable. The swimming pool temperature is very good and warm. It is a high-quality hotel. If some self-service washing and drying machines are installed in the future, you can stay for a few days.