Vientiane Hotels with balcony

We arrived at the hotel before noon and were pleasantly surprised by the excellent service from the moment we landed. The hotel arranged seamless airport transportation, making our arrival stress-free. The front desk team was exceptionally attentive and welcoming. They kindly offered us an early check-in and upgraded us to a better room immediately, rather than having us wait for the room we had originally booked. They also accommodated a late check-out request (subject to availability) and arranged our airport transfer upon departure. The outstanding service, flexibility, and attention to detail made this a perfect business trip. Highly recommended.

The hotel's location is excellent, right in the city center, next to French Street, the night market, and the Mekong River. All the attractions are within walking distance, and the popular shopping spots are also nearby, with the furthest being about a 10-minute walk. The hotel breakfast is plentiful and delicious, and the noodles are incredibly smooth and tasty. The staff are very service-minded and super friendly. The only minor drawback was the low water pressure in the bathroom and the hairdryer being a bit heavy. Oh, and the toiletries smell really nice!

The hotel has been newly renovated and is incredibly clean with no musty smell at all. The air conditioning is cold. The reception staff and housekeepers took excellent care of us throughout our stay. The bed was soft and the pillows were clean. Check-in was at 2 PM, but we arrived at 1 PM and the staff were so kind; they let us check in immediately since a room was available. Breakfast was provided, offering fried rice, salad, stir-fried basil, fried eggs, fruit, and orange juice. For those who prefer hot dishes, you can order pho, which was absolutely delicious!

The services and facilities here are quite competitive compared to other hotels in the same price range and area. The swimming pool in the courtyard really adds to the vacation vibe, which is lovely. The breakfast buffet also offers a good variety. Overall, I'm pretty satisfied.

I stayed at Settha Palace Hotel during my visit to Vientiane, and overall, it was a decent experience with a mix of positives and areas for improvement. The hotel’s location is definitely one of its biggest strengths. It’s right in the middle of everything, close to the river and within easy reach of the main Songkran celebration areas, which made getting around very convenient. The property itself has a charming Lao-French colonial style. While it is an older hotel, it has been maintained reasonably well and retains a certain classic character. The staff were excellent, professional, friendly, and always willing to assist, which added positively to the stay. However, the room was somewhat disappointing. While the minibar was well stocked, basic amenities were missing, not even essentials like a toothbrush or shampoo were provided, which was surprising for a hotel of this category. There were also some maintenance issues: the bathroom had leaking pipes, and the air conditioning wasn’t working initially, though to their credit, they promptly sent a technician to fix it. The pool area is visually quite pleasant, surrounded by greenery, giving it a relaxing vibe. That said, there were quite a few frogs around the pool, which became a bit irritating. While I personally didn’t mind, some other guests, especially European travelers, were clearly uncomfortable. Overall, it’s a good property with great location and strong potential, but it could significantly improve with better room maintenance and attention to guest amenities.

Our room was set back from the road, so it was nice and quiet at night. The owner is Chinese, which made communication very easy, and they were also incredibly friendly and helpful. If you're looking for an affordable and practical place to stay, this is a great choice.

My third visit in three months. As always, everyone was kind and courteous. Every time I come, I notice renovations, giving me the impression they're putting a lot of effort into updating their facilities. Even if there were negative reviews in the past, I believe it's highly likely things have improved now. I look forward to seeing everyone again!

The hotel's location is excellent, right in the heart of the city center, making it incredibly convenient for shopping and dining. I especially love the spacious room types; the overall layout is grand and airy, completely free from the cramped feeling of typical hotels. Staying for several days doesn't feel stifling at all; the cozy atmosphere makes it feel just as comfortable as being at home. The room is well-sectioned with a separate living room and bedroom, and it even thoughtfully includes a small kitchen. Even if I don't use it daily, it shows that the facilities are very complete and well-equipped, providing a truly excellent living experience.

Overall the hotel is okay, but the air conditioning in my room was not cool at all. I turned it on at 16°C from 6pm until 10pm and it was still not cool. I called the reception several times and they didn't answer. I had to go down and ask them to come and look. When the staff came up to look, they said they would change the room for me, which was very late and I didn't want to waste time packing my bags and moving rooms, so I didn't change rooms. However, I think that a hotel of this level should check the readiness of the room before letting customers stay. The Wi-Fi is also quite slow. Personally, I am not very impressed with the price I paid.

The hotel is right next to the mall, making it super convenient for getting around and shopping. I fell in love with this place after just one day. The restaurant food was delicious, especially perfect for my Chinese palate. The room facilities were well-equipped and clean, the bedding was comfortable and soft, and the decor was very stylish. The room even had a balcony, which was fantastic for enjoying the breeze and scenery at night. My absolute favorite part was the rooftop open-air swimming pool; the water was clean and odor-free. My stay here was absolutely amazing, highly recommended – you won't be disappointed!