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I have to give the hotel a big praise! The hotel service is super warm, clean and tidy, the room is very spacious, the hotel is in a good location, very close to the Cocoa Snow Field or the first stop of the snow field bus, there are many types of breakfast, especially delicious (top recognition of food) The room cleaning staff is also very kind, and the front desk sister is also very enthusiastic. The price of the room is also very affordable and cost-effective! I really enjoy staying here in winter skiing! ! ! Snow friends rush to duck

The front desk staff were exceptionally friendly and welcoming, greeting guests with smiles. I usually dislike overly talkative front desk staff, but they handled this situation perfectly – they were concise, focused on the essentials, and promptly resolved any issues. The breakfast and milk tea were excellent. The room was the cleanest I've stayed in here, with a beautiful environment and unique design. The hotel has its own parking lot, and the front desk phone is available 24/7. The staff are very polite when answering the phone. The hotel smelled lovely upon entering, and the traditional Chinese design was refreshing. I really liked it!

It was my first time to come to Keketuohai. I compared many selected hotels on the software. I arrived at night. The front desk was very enthusiastic to help me check in. The enthusiastic front desk lady also helped me move all my miscellaneous express deliveries to the room. She was very enthusiastic. This time I booked a deluxe king-size room. The bed was very large and the room was also equipped with a humidifier. I, a southerner, can accept floor heating. Other toiletries are fully equipped. The hotel is equipped with a washing machine and a dryer, which is very convenient. In this kind of weather, there is no need to worry about clothes not being able to dry after washing. The breakfast restaurant has a rich variety of food, including desserts, porridge, stir-fried dishes, noodles, etc., taking into account the eating habits of various places. The uncle in the restaurant is also very nice. He was also worried that I would not be full 😇, taking care of my anxiety when I came for the first time. I will choose to stay in the hotel again next time.

I like the layout and decoration of the room. The atmosphere of the hotel is very comfortable. The service is also very good. The attitude is great. The only suggestion I would like to make is that the support of the mattress is not very good. It is a bit soft. My waist feels tired after sleeping all night. A mattress like Atour would be better.

My stay here truly exceeded expectations. From the moment I walked in, I felt the thoughtful attention to detail. The front desk staff were incredibly warm and thorough, checking me in efficiently and quickly. They patiently answered all my questions, making me feel completely at ease. The room itself was clean and tidy, with great natural light and ventilation. The bedding was soft and comfortable, ensuring a wonderfully restorative night's sleep. The bathroom facilities were comprehensive, with fast hot water and good quality toiletries. The hotel environment was quiet and elegant, and the common areas were clean and bright, with a minimalist yet grand overall design. The location is excellent, making travel convenient, and there are plenty of amenities nearby. The value for money is outstanding. I'll definitely choose this place again on my next visit, and I highly recommend it to everyone!

The service staff varied in attitude; some were very friendly, helpful, and polite. The hotel was easy to find, and the facilities included washing machines and dryers that were easy to use. The rooms were bright and had great views. Our ski equipment was delivered to the hotel beforehand, which was very convenient. During our stay, there were probably too many guests, as the cleaning staff were overwhelmed. One day they didn't start cleaning until 4:30 PM, and another day they didn't come until 5:30 PM. We had to call to have the trash collected, and we waited an hour. Toilet paper, tissues, and supplies were left on the counter, so we had to change them ourselves. The blankets were also just roughly folded. I could understand and tolerate all of this, as there seemed to be very few cleaning staff! They work hard too. One day, I bought ski passes through an app. There was a ticket machine at the hotel entrance, only about 10 steps from the front desk. When I tried to collect my pass, I encountered a problem. I politely went to the front desk to ask, but she didn't even ask what my problem was and just said with a stern face, ”We're out of cards!” as if I had bothered her! Actually, my question was about the step before issuing the card 🤨, then I understood 🧐 and stopped asking her 😔.

I've never met such a wonderful host who treats guests like friends, but today I was lucky enough to find one. The hospitality was generous, magnanimous, and attentive. The hotel was clean and hygienic. The bed was soft, the quilt warm, and the dreams were sweet. It felt more comfortable than home. The food from the girl in the yurt next door was a feast for my taste buds, and I accidentally got drunk. The waters of the Irtysh River are crystal clear, and the smiles of the Shanlan International Hotel are heartwarming, more welcoming than the geraniums of Keketuohai. I'll definitely be staying here next time!

The room heating is sufficient, especially warm, not far from the snow field, convenient transportation, enough to eat in the restaurant downstairs, there is a convenience store on the first floor, the price conscience! Come back next year, live next year! The room is also very good, all kinds of facilities, smart toilet, small audio, electric curtains, TV are particularly large! The scenery outside the window is particularly beautiful! Absolutely no regrets!