Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 12, 2025
M486424****
I have to give the hotel a big praise! The hotel service is super warm, clean and tidy, the room is very spacious, the hotel is in a good location, very close to the Cocoa Snow Field or the first stop of the snow field bus, there are many types of breakfast, especially delicious (top recognition of food) The room cleaning staff is also very kind, and the front desk sister is also very enthusiastic. The price of the room is also very affordable and cost-effective! I really enjoy staying here in winter skiing! ! ! Snow friends rush to duck
Show more
Price per night from:SGD 59
Posted onMar 26, 2024
Guest User
The hardware and software are first-class, the room is clean and tidy, the staff is friendly😀😀The room is a**ospheric and not depressing, and the room height is estimated to be about 3 meters. The room is equipped with bathrobes and tea sets. It is so comfortable to drink tea in front of the large French window👍👍👍The hotel is located by the Ehe River, and you can walk along the river to experience the slow life of contemporary people.
Show more
Price per night from:SGD 43
Posted onMar 18, 2026|Themed Room (Doub
Guest User
The front desk staff were exceptionally friendly and welcoming, greeting guests with smiles. I usually dislike overly talkative front desk staff, but they handled this situation perfectly – they were concise, focused on the essentials, and promptly resolved any issues. The breakfast and milk tea were excellent. The room was the cleanest I've stayed in here, with a beautiful environment and unique design. The hotel has its own parking lot, and the front desk phone is available 24/7. The staff are very polite when answering the phone. The hotel smelled lovely upon entering, and the traditional Chinese design was refreshing. I really liked it!
Show more
Price per night from:SGD 50
Posted onMar 17, 2025
Xiaoxiongwinny
I like the layout and decoration of the room. The atmosphere of the hotel is very comfortable. The service is also very good. The attitude is great. The only suggestion I would like to make is that the support of the mattress is not very good. It is a bit soft. My waist feels tired after sleeping all night. A mattress like Atour would be better.
Show more
Price per night from:SGD 90
Posted onDec 12, 2025
Guest UserA great mountain hotel, a smart home, stylish, comfortable, and warm. A separate, luxurious jacuzzi with a mountain view. Rooms 414 and 415 overlook the road, while rooms 416 have yurts and mountains. I'd also like to mention the staff: they offered tea and tangerines, helped with luggage, and answered all my questions. I'll definitely be back here.
Show more
Price per night from:SGD 36
Posted onApr 15, 2026|Comfy 2-bed Room
Guest UserMy stay here truly exceeded expectations. From the moment I walked in, I felt the thoughtful attention to detail. The front desk staff were incredibly warm and thorough, checking me in efficiently and quickly. They patiently answered all my questions, making me feel completely at ease. The room itself was clean and tidy, with great natural light and ventilation. The bedding was soft and comfortable, ensuring a wonderfully restorative night's sleep. The bathroom facilities were comprehensive, with fast hot water and good quality toiletries. The hotel environment was quiet and elegant, and the common areas were clean and bright, with a minimalist yet grand overall design. The location is excellent, making travel convenient, and there are plenty of amenities nearby. The value for money is outstanding. I'll definitely choose this place again on my next visit, and I highly recommend it to everyone!
Show more
Price per night from:SGD 39
Posted onMar 26, 2026|Superior Mountain View Double Bed
Josephine LeiThe service staff varied in attitude; some were very friendly, helpful, and polite. The hotel was easy to find, and the facilities included washing machines and dryers that were easy to use. The rooms were bright and had great views. Our ski equipment was delivered to the hotel beforehand, which was very convenient. During our stay, there were probably too many guests, as the cleaning staff were overwhelmed. One day they didn't start cleaning until 4:30 PM, and another day they didn't come until 5:30 PM. We had to call to have the trash collected, and we waited an hour. Toilet paper, tissues, and supplies were left on the counter, so we had to change them ourselves. The blankets were also just roughly folded. I could understand and tolerate all of this, as there seemed to be very few cleaning staff! They work hard too. One day, I bought ski passes through an app. There was a ticket machine at the hotel entrance, only about 10 steps from the front desk. When I tried to collect my pass, I encountered a problem. I politely went to the front desk to ask, but she didn't even ask what my problem was and just said with a stern face, ”We're out of cards!” as if I had bothered her! Actually, my question was about the step before issuing the card 🤨, then I understood 🧐 and stopped asking her 😔.
Show more
Price per night from:SGD 65
Posted onOct 14, 2024
Guest User
I went to Cocotuohai, first went to several hotels around to compare, and finally chose this one! The appearance of the hotel is very atmospheric, the check-in is very fast, all the staff are very enthusiastic, as soon as I enter the room, I find that the welcome fruit has been placed on the table, so intimate! There are also many types of breakfast and it tastes good! The mattress is very comfortable to sleep, the bathroom is also very clean, and the room is soundproofed! I found that the hotel has a lot of supporting services, laundry room, bar, head treatment, and I went to the head treatment room to relax that night! awesome!
Show more
Price per night from:SGD 56
Posted onFeb 23, 2024
Guest User
The room heating is sufficient, especially warm, not far from the snow field, convenient transportation, enough to eat in the restaurant downstairs, there is a convenience store on the first floor, the price conscience! Come back next year, live next year! The room is also very good, all kinds of facilities, smart toilet, small audio, electric curtains, TV are particularly large!
The scenery outside the window is particularly beautiful! Absolutely no regrets!
Show more
Price per night from:SGD 87
Posted onApr 10, 2025
DshishiyiyiD
The front desk service is warm and thoughtful, the check-in is efficient, and they patiently answer questions and give travel suggestions. The room is clean and comfortable, the bedding is soft, the facilities are complete, the details such as smart toilet and high-speed network are perfect, and the scenery outside the window is also pleasant. There are rich dining options, the buffet breakfast is a combination of Chinese and Western, and the ingredients are fresh. The hotel is in a prime location, with surrounding attractions and shopping malls close at hand, and convenient travel. There are various entertainment facilities, new gym equipment, and complete washing machine and dryer equipment.
Living here, it's as comfortable and warm as at home, there are surprises everywhere, and the cost-effectiveness is super high. I will come again next time
Show more
Price per night from:SGD 22