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Had a great stay! After booking, they were very accommodating with their responses and all my questions. They were also able to provide everything I requested. Upon arrival at the condo, the transaction at the front desk was very smooth since all the requirements were already prepared. When we got to the room, it was super clean and smelled really nice. I loved the ambiance….it even had board games for entertainment, which was great for the kids. If you prefer to cook, they also have a rice cooker, microwave, and even an electric kettle, plus utensils you can use. We encountered a small issue where we couldn’t go swimming since it was Sunday and the office was closed, but the owner emailed the hotel on our behalf so we could still swim. They even gave us a discount on our extension fee, hehe. None of this would have been possible if the owner wasn’t so responsive. We’ll definitely come back. Thank you so much, AC Haven! Highly recommended and affordable!!! 🙌🏻💯 Suggestion: Maybe you could add a water jug at least? Hehe. But all in all, it was a great stay.

The location is good, about 800 meters walk from SM. Other reviews mentioned a shuttle service to SM, but I didn't try it since it was quite close. It's 6 km to attractions like Plaza de España and 7 km to Airport T1. The front desk staff were all very friendly and helpful and even upgraded my room. The breakfast was quite mediocre, with limited options, and the quality of the disposable toiletries was very poor, which was a letdown. The hangers were fixed inside the closet, so I couldn't take them out to dry clothes. It's more of a hotel apartment type, and the price was a bit high. I'm not sure if it was 'big data price discrimination' because I saw the price for the next day was much cheaper later on.

This hotel has all the amenities you could need. The shower pressure and temperature are excellent, and there's a bathtub. The room has a window with a nice view. Even though it was a smoking room, it didn't smell. Breakfast is buffet style. The restaurant on the second floor offers Japanese food, and there's a singer in the evenings, so I recommend it for dinner. If you take a separate elevator to the sauna, you get a discount (usually 1500 pesos, but 1080 pesos for guests). Although it's an older hotel, it's well-maintained, including the interior, so despite its age, it feels clean, which I highly appreciate.

We stay here because we have day tour prio sa camaya coast bataan. The staff are very accomodating and mababait sila.. sobrang ganda ng facilities nila tuwang tuwa Gen Z kong pamangkin na first time mag staycation sa Manila.. very instagramable lalo sa rooftop. May pool, pwede mag alfresco dining, pwedeng muni muni at picture picture lang, may swing, may hanging upuan, pwede magpapicture sa hanging chair nila sa hotel nkakatuwa nah stay namin overall for sure babalik kami dito. May pa freebies pa pala nung nagstya kmai here, may korean stall din sa loob ng hotel and spa.. P.S din na very important nakaiwan kami ng gamit but sinecure nila ang nakuha naman nmin uli kahit ilang days pa ang nkalipas. Very recommended👏👏👏👏

The staff were very welcoming and would always greet you whenever you passed by them. The hotel facilities were also amazing, especially the rooftop area. It was super aesthetic and beautifully designed. The room was also very nice and comfortable. I will definitely book here again!

This is a lovely little hotel with supper friendly staff. The swimming pool and garden are really nice considering it is in the middle of a city. It is primarily a hotel for Filipinos, not many westerners there. The only downside is the location, it is not easy to get to or from without a grab account

I stayed alone, but it would be perfectly fine for a couple too. The hotel has a swimming pool, and security is excellent. The appliances like the TV, fridge, and air conditioning all worked well. The bed was a bit saggy, and once you get towels, they aren't replaced during your stay. Given the great value for money, I'd consider staying here again if I have the chance.

Asiatel has a good location near terminal 3 and has 24 hour front desk service which was desperately needed as we arrived at 2:30 am. There is a lot of construction so don’t even consider walking. A cab is only a $3-$4 It is clean but older and with few amenities: a tiny bar of soap at the bathroom sink, no shampoo, no refrigerator, no hair dryer (though you can borrow one from the front desk). They did have new toothbrushes on the sink. This was our second time to use as a one night late arrival airport. Ask for the back of the building, this time we were on the road side and it was noisy. We like the Chinese restaurant attached to the hotel for food in the morning, or lunch since we got up late.

A bit disappointing. We arrived at Shell Residences around 2:40 PM and messaged the admin to ask whether we would be doing a self-check-in at the lobby since no instructions had been provided via WhatsApp. The admin replied that we should wait until 3:00 PM, which was our scheduled check-in time and what we were planning to do anyway. We waited until 3:00 PM and sent a follow-up message since there had been no update from the admin. Around 3:18 PM, we were advised that Ate Mila would assist us. We met her around 3:40 PM and were finally checked in at almost 4:00 PM. Ate Mila was very nice and accommodating—hats off to her! However, when we arrived in the room, we set the air conditioner to 16°C and waited for about 30 minutes, but it was still not cooling properly. The Wi-Fi was also not working. Ate Mila went back and forth trying to fix the issues. She was able to get the air conditioner working around 5:30 PM, but the Wi-Fi was still down. Another staff member arrived around 6:00 PM, and the Wi-Fi was finally fixed around 7:00 PM. This experience made me feel that the stay was not worth it. The staff were genuinely kind and helpful, but instead of relaxing at 4:00 PM as planned, we spent several hours dealing with these issues. We had planned to watch movies and play games as soon as we arrived, but those plans were disrupted. On the positive side, we enjoyed the swimming pool, and our check-out went smoothly at around 12:30 PM. I hope the management thoroughly checks the unit before allowing future guests to check in.

Convenient location, friendly stuff. AC remote doesn’t work and there is no hot water. But in general it’s good value for the money, thanks