Featured facilities: Pool, Garden view, Public beach
Great
27 reviews
9.0/10
1 night
From CAD 42
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8.8/10
Very Good
GGuest UserWe had a pleasant stay at Cliffside Resort, a place that truly stands out for its stunning view and its very peaceful atmosphere, perfect for relaxing and unwinding.
The room was clean, although a few small details could be improved, such as the drawers, which were not properly cleaned.
Most of the staff were very welcoming and smiling, which created a warm and friendly environment. A few team members were a bit less friendly, so the experience felt slightly inconsistent, but overall the staff were lovely.
The food was very good, and so were the cocktails, which made our meals enjoyable.
However, the timing of the service really needs improvement. It became almost funny: one of us would get their meal, eat it calmly… and the other would be served 30 minutes later — sometimes almost an hour later.
It’s a strange and quite awkward situation, because you don’t really get to eat together. Back in France, this would never happen, so it was really surprising.
Despite this issue, we overall had a positive stay, with an exceptional setting and lots of potential for an even better experience.
HHirschThIt has everything you need.
Good location for dining, 5 to 10 minutes away.
The beach is about 10 to 15 minutes away by scooter.
Rooms are cleaned upon request.
You get everything you need.
Water and instant coffee are free.
The only drawback is that if you want to cook for yourself or need cutlery, it's not a standard European-style set.
Otherwise, I'd gladly stay again.
Bboxi66Great location and there's parking available (just ask the lady at reception, and she'll tell you how to get there). The cleaning is good, even though the hotel is a bit old. They even let us check in an hour early! Breakfast is an acquired taste, but there's always delicious mango, pineapple, and watermelon.
GGuest UserShort but Sweet Stay!
We had a quick stay here and overall enjoyed the experience. We arrived right at the 2PM check-in time, though there was a bit of confusion at the front desk. I had previously requested (and was confirmed for) a room in the new building, but the staff mentioned it was tied to a different booking—which I never made and had actually canceled. Unfortunately, rooms in the new building were no longer available. A bit of a mix-up, but not a huge issue since we were only staying overnight and mainly needed a place to rest after a long day on a Countryside Tour.
We were assigned a Deluxe Room in the older building, located on the 2nd or 3rd floor. The stairs weren’t too tiring, so the climb was manageable. Our room was tucked away at the back, which made the hallway a bit dim in the evenings—so make sure to switch the hallway light on. While the room felt a bit dated, it was exceptionally clean. As someone who’s very particular, I was impressed—the bed, floors, cabinets, and bathroom were spotless. I even felt comfortable enough to do some light floor workouts in the morning!
Only minor concern would be the lighting inside the room—it was slightly dim for makeup application, but again, not a dealbreaker.
Location: Right on the beachfront, so it’s super convenient to explore Alona Beach. Restaurants, bars, and shops are all within walking distance.
Accessibility: Because it’s beachfront, cars can’t drop you off directly at the entrance. It’s about a 5-minute walk from the nearest drop-off point at Alona, which is manageable unless you’re carrying multiple travel bags like us—then it might feel a bit of a hassle.
NNURZILIAПервое что нужно знать, нормальной дороги к этому отелю нет. Сюда не приезжает такси. Остается только брать байк и ездить самим.
В целом сам отель хороший, есть бассейн, кафе, красивая территория.
В номере есть холодильник, чайник выдают по запросу, шкаф для одежды. Номер выглядит хорошо. Убираются по запросу.
Так как отель находится в джунглях, тут много живностей. По ночам что то скребет потолок, гекконы забираются в комнату и всю ночь орут.
Завтраки на выбор. Достаточно хорошие. Отдельное спасибо персоналу. Всегда вежливые и со всем готовы помочь 🙏
NNess Ocampo OraldeThe resort was nice and clean and the swimming pool was excellent because it was heated ..the only thing is it's far from the center but it was ok if u want to relax and have a solemn and peaceful stay .🤗🥰
Ccharlene maePros:
-Beautiful swimming pool w/lifeguard
-clean room
-Gugma Restaurant serves delicious food
-friendly staff except for that one female front desk in the morning as well as the no show manager
Cons:
-Misleading Information and must be updated! The ad shows that the hotel has all the amenities that we looked for are wifi/wired internet in the rooms, swimming pool and few steps from the beach but it's not. We checked in late at night and the location is far from the beach, wifi is available at their Gazebo or lobby area with mosquitos.
-There are 2 different hotel branches, one is few steps from Alona beach proper with wifi in the rooms but no pool and the other one is their 2nd newer branch which is 1 tuktuk ride away from Alona beach proper no wifi in the rooms, wired internet isn't working but with swimming pool.
-I was upfront to the hotelier that I travel for work and measure and need all those amenities that were stated on the website, but the remedy they kept insisting is to move us to their other branch which is older, no pool with wifi in the room as they do not have the wifi nor wired internet in their room at their 2nd hotel and that we can just go their in the morning to use their pool 🤣
-No one from the hotel apologize, not even a Manager's shadow reachout
-Trip.com said sorry and provide compensation but it's not enough for the lost working hours due to the mosquito bites I had while I tried to work at the lobby but was not able to tolerate it as I am afraid of having Dengue, did not get anything from the hotel's management
-tricycle/tuktuk will cost you 100 pesos per way PRICEY
-we tried to walk to the beach as there is another route close to the 2nd hotel but the way is rocky and stairs were steep as it was meant for divers or island Hopper not the white strip that were posted on the website
-corkage fee so better to buy at the restaurant at the hotel or eat outside
**AGAIN THERE ARE 2 DIFFERENT HOTEL BRANCH WITH DIFFERENT ADDRESSES AND AMENITIES, SO BE CAREFUL IN BOOKING ESPECIALLY IF YOU TRAVEL FOR WORK AND NEEDS WIFI IN THE ROOM.
NNilds79We always enjoyed and loved our stay at this hotel. My family and I always love to stay in this hotel. The room is clean, the pool and the white beach only few steps from the building. The food wasn't that bad.
EElizaveta VThe hotel is located in an isolated place, so it is very convenient to rent a bike or a tricycle to get to the town or to the nearest restaurant. There is a small private beach, but there are a lot of plants and a lot of boats. I loved the service - you can call the massage or manicure master, grab a drink at the beach bar, lie down near the beach and enjoy the service. They also provided me a bike rent with delivery. The room is in zebra style - very nice and comfy. The only thing I disliked - the room is very small, it is basically tiny, though it had a terrace which a view of the hotel stairs which I found useless.