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9.6/10
Amazing
GGuest UserService was the best of the best. Rooms are clean, neat, charming and spacious. Complimentary breakfast with tea, coffee and juice was offered. The owner went out of their way to provide all the information needed to make our stay pleasant in Merida.
GGuest UserMost of the people in the hotel are tourists. The front desk service is very good, the room is clean and tidy, and there is no odor. The facilities of the suite are also relatively complete, which is a good choice for tourists to stay.
SStefania26The location was great, and we enjoyed the free breakfast in the morning (muffin and coffee). The only annoying thing was that there is noise and light coming into the room. All the rooms are on the side of the pool so as people pass by or swim in the pool, it gets noisy fast.
HHazel AxfordThe staff and the hotel were wonderful! I was travelling as a solo female and I felt very safe and well taken care of. The location is perfect, it’s next to
the avenue of all the best restaurants and a short walk to the historic center. The air con in the room was an absolute blessing (Merida is hotttt!), the room felt really luxurious and the pool was a welcome necessity in the heat. I’d happily recommend Casa Tavera to everyone and anyone.
CCanSwedeThe hotel was well-located and the staff were kind. Unfortunately, the shower drain was not properly installed and sewage gases would fill the whole hotel room. The hotel cleaners tried to mask the odour by liberally spraying a room deodorizer. The pool, although shallow, was perfect for cooling off.
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
GGuest UserGood location. It gets noisy in the morning - the road is nearby.
Bad location of the air conditioner - it blows directly on the bed, at night it needs to be set to minimum, otherwise it will blow.
The hotel has its own parking, a big plus.
Cons: the room could not be locked from the outside, the lock did not work; it needs to be repaired
EEstrella 星星Great hotel option right in the heart of Merida. This is an old house with lovely architectural style and character.
The rooms are spacious, service is great, and the swimming pool is nice!
The only detail is that I asked for some toothpaste and they didn't have (bring yours along), and I had to go out to get one (not far, plenty of convenience stores around).
I recommend it 100%
GGuest UserThe pool is nice and the hotel is located a few blocks away from the main attractions in downtown. The best part of this experience was the hotel staff. They were extra helpful and kind. Always ready to help in whatever you need. The only complaint I have is the cleanliness in the room. There was dust in some parts of the room and the sheets weren't very clean. They didn't change them. Also, the pillows aren't comfortable. But the rest of the hotel is not bad at all for the price. I slept well, the ac works well. I would stay there again.
PPinkShoshannaThe staff has been super helpful in accommodating our requests when we asked to change the rooms and more towels. They also recommended places to visit nearby. The location is very busy: in front of the ado station you have the option to jump directly in a bus but the neighbourhood is of course what it is around a station. Very close to the market, you need to walk 20’ to the central square to find the pretty part of merida. Clean was clean, but the amenities have to be reviewed: no mirror in the room, very small sink, the window in the bathroom couldn’t be closed and there was no hairdryer.