Merida Hotels with Balcony

Not sure why this hotel is so highly rated. Nothing about it is terrible, but the devil is in the details. The Good: - Staff is super friendly, incl. the valet - Rooftop pool and bar are really nice and a great feature - Overall layout of the hotel is charming - Great water pressure and genourous rooms The not so good: - Upon check-in, they tried charging us a 240/day ”resort fee”. After further questioning they said it was optional and would pay for the WiFi and the gym. Not a great business practice, espcially for a 5* hotel - Overall the hotel looks a bit dated and would benefit from some more maintenance - We booked a double room but were given a king room - when they showed us to a double room it was quite dirty - dirt on the linens, bathroom counter wasn't wiped down - so we just made do with the king instead - Beds weren't terrible, but I've slept better Location is a bit off the beaten path. Not bad but is was about a 20-30 walk to the city centre and the nicer restaurants.

This Intercontinental is rather different from usual. The location is great but was unexpected that it will be just along the noisy street in an ancient building which before used to be another hotel. So it is rather old (in perception not in amenities). The rooms are specific but good and comfortable. We've checked the Hyatt which is right after the corner but that Hyatt is luxury and as everywhere. And this Intercontinental is special - you feel as if you are in colonial times. The hotel is narrow (in corridors).The open door pool is tiny. The breakfast selection is good but not so wide. So general impression is very good. The personnel is very friendly but not so much and good speaking English. So some time we needed in order to adopt ourselves to this experience but generally we are pretty much satisfied. We've stayed here for 8 night so can judge. :-).

Nice hotel with friendly service. I've stayed in Fiesta Americana hotels a lot and know generally what to expect. This one lives up to the high Americana standards. It is in a good location, near good restaurants, but not in the central area of town. Beds are very comfortable and rooms are nice. The bar had live music on Friday night and the band was great. Across the street is an outdoor restaurant that also had live music at night. The first floor of the Fiesta Americana hotel is all shops, so the actual hotel lobby is on the next floor. At the top of the escalator, in the lobby, there will be one or two people who will approach you and offer to help you with anything. They are very nice, but their goal is to sell you something like a timeshare. We refused to talk to them about that, so we never got the full explanation. We also got a phone call in our room, from the same people, telling us they had a free gift for us. We did ask these people for recommendations of local activities and they were very nice and helpful. Included was a light breakfast and snacks/drinks on the fifth floor. This was very convenient and the food was simple, but good. The only real surprise we had was at check out. We found that there is a charge for the self serve coffee in the room. I never use anything from the mini-bar or anything in the room that has an extra cost. I do not remember seeing anything about the coffee costing something. So many other places it is free/included. The hotel did reduce our charge for the coffee, but be aware that there is a charge.

We opted to get a room with two beds on the second floor, which was quite spacious and light. It was also away from the downstairs hub bub during breakfast. The beds were very comfortable, the bathroom attractive with plenty of hot water (although as in other places we stayed, the water has to run a little while to get hot). I liked that there were lots of places to put things, and the room was a pleasant place to retreat to at the end of the day. There were several outdoor seating areas, which we took advantage of since I sleep a bit later than my husband, who jumps on his computer early. The location is quite good, within easy walking distance of the main square, Paseo del Montejo Avenue, and many restaurants. One in particular, just down the street called Urban Bistro is a find! We ate there twice in our three days in Merida. We had a couple issues with the breakfast - not getting our orders right, and not very good coffee. The staff are lovely and very helpful - several speak very good English, which was helpful.

It is the second time that I stayed here, because due to the first and the good impression I had, I decided to repeat, but this time I was disappointed, the hotel has an enviable location right on Paseo Montejo, it has parking, elevator but unlike This time I booked with Expedited A. When they arrived at the place they charged me more than what the app indicated. Honestly, I was too tired to complain, then they gave me a room that looked very damaged, the room smelled... like vomit, the pillows had a smell of dirt... I'm very picky about beds and scents, the bathroom was ultra small. , a micro alcón that was laughable, and the work table was strange.... Secluded in a separate room, super enclosed, and the light turned on and off by itself... The bathtub (so I did not recommend this hotel for elderly or disabled people). It was difficult to hold the handle for the shower... Anyway, this time the exori3nxia5 disappointed me, the reception service was super dry, and when I left they told me that they hoped they would check the room (as if it had damaged something... If damaged I was already there) they forgot about me and never told me that I could leave... While after 5 they attended to others who were leaving the hotel... In the end I. Get out. The hotel has its own thing but this time it disappointed me. I don't think I will return a 3rd time

El hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.