Pet friendly Hotels Merida

Was very impressed with my recent stay at the Hilton Garden Inn in Merida. Newly appointed General Manager Gerardo Moreno is the epitome of a team leader. His guest friendly initiatives were being implemented during my stay and I have to stay he is one of the best hotel executives I have ever had the pleasure of interacting with. He truly cares about his guests. Front desk manager Eduardo was also very supportive during my stay assisting me on many occasions. He was prompt and supportive when assistance was needed.Front desk associate Daniela was also a true professional with her assistance and her demeanor was beyond impressive. The breakfast buffet was very diverse with many enticing options, including delicious made to order omelettes. The restaurant staff was very attentive during my stay, always ready to assist. Housekeeping associate Ramiro did a great job with room maintenance as did another associate who worked in security/general assistance. Situated right in the centre of Merida, the hotel is only a short uber ride away from all of the attractions that Merida has to offer. An array of restaurants and malls is only a five to ten minute uber ride away. Looking forward to staying here again at this well managed hotel under the leadership of Gerardo.

I am form the US and only speak a little spanish. This was my 3rd visit oover a 6 year period and the fornt desk staff has always greated me well in english with my questions. The monring breakfast is the ebst breakfast I have had at any Hampton Inn anywhere in the world ( 6 am - 10 am). The elevator has a security key using your room key, to go up to your room. The rooms are large and the bed is very comfortable. Black out curtains keep the room coole rfor day tiem and dark in the room at night, which i need to sleep better. Also, the room is very quiet with no outsode morning noise form business nor vehicles. Request two keys if you need a cool room when you return at night. Your room key fits in a slot near the door that allows to the AC and lights to stay on. Most nights, I went for a walk for exercise and it is an easy walk to the the Luxury Mall, Costco or the museum with the Convnetion center just down the road. The streets are well lit, police patrol the roads and I felt safe (even saw many women walking alone at night). There is a food cort at the mall and an OXXO convientence store located on the north side of the mall. It was perfect for my needs, the price was right and I will stay there again.

This was my second time staying here. On this trip, I needed a very early check in and as a globalist, they made my room available super early which I appreciated after my red eye. Breakfast and the property are really nice. Lots of construction as they are redoing a large part of the hotel. Pool area is mediocre. Staff is great. Regular rooms are mediocre but the suites (which I stayed in on a previous trip) are amazing! Hotel location is decent depending what you want to do. Overall had a great stay.

Not sure why this hotel is so highly rated. Nothing about it is terrible, but the devil is in the details. The Good: - Staff is super friendly, incl. the valet - Rooftop pool and bar are really nice and a great feature - Overall layout of the hotel is charming - Great water pressure and genourous rooms The not so good: - Upon check-in, they tried charging us a 240/day ”resort fee”. After further questioning they said it was optional and would pay for the WiFi and the gym. Not a great business practice, espcially for a 5* hotel - Overall the hotel looks a bit dated and would benefit from some more maintenance - We booked a double room but were given a king room - when they showed us to a double room it was quite dirty - dirt on the linens, bathroom counter wasn't wiped down - so we just made do with the king instead - Beds weren't terrible, but I've slept better Location is a bit off the beaten path. Not bad but is was about a 20-30 walk to the city centre and the nicer restaurants.

Always a good standard, rich breakfast, convenient transportation, quiet and comfortable rooms, without interruption. The hotel staff is warm and polite, and you can check in early after discussion.

The only drawback is that the floor of the shower room is too slippery and there is no anti-slip mat. I can only use the towel placed outside as a foot pad and put it on the floor of the shower room.

Nice hotel with friendly service. I've stayed in Fiesta Americana hotels a lot and know generally what to expect. This one lives up to the high Americana standards. It is in a good location, near good restaurants, but not in the central area of town. Beds are very comfortable and rooms are nice. The bar had live music on Friday night and the band was great. Across the street is an outdoor restaurant that also had live music at night. The first floor of the Fiesta Americana hotel is all shops, so the actual hotel lobby is on the next floor. At the top of the escalator, in the lobby, there will be one or two people who will approach you and offer to help you with anything. They are very nice, but their goal is to sell you something like a timeshare. We refused to talk to them about that, so we never got the full explanation. We also got a phone call in our room, from the same people, telling us they had a free gift for us. We did ask these people for recommendations of local activities and they were very nice and helpful. Included was a light breakfast and snacks/drinks on the fifth floor. This was very convenient and the food was simple, but good. The only real surprise we had was at check out. We found that there is a charge for the self serve coffee in the room. I never use anything from the mini-bar or anything in the room that has an extra cost. I do not remember seeing anything about the coffee costing something. So many other places it is free/included. The hotel did reduce our charge for the coffee, but be aware that there is a charge.

This Hotel is one of the best hotels I’ve stayed in while visiting the Yucatán ! I want to give much thanks to Martin who works the front desk!! and all who work the security at night and the door men during the day! !!! The women who work breakfast are amazing and so sweet and helpful ! I’m just so impressed with this hotel I could go on and on!!! I go to Merida often and have stayed at so many different hotels ! This wins the Gold Medal. Thank you Residence inn The room was so comfortable and I love that my remote for the TV changes Spanish movies to English!!! Yes!! Location ideal for shopping and groceries ! ❤️👍🎉machismo gracias !!!!!!!

This Intercontinental is rather different from usual. The location is great but was unexpected that it will be just along the noisy street in an ancient building which before used to be another hotel. So it is rather old (in perception not in amenities). The rooms are specific but good and comfortable. We've checked the Hyatt which is right after the corner but that Hyatt is luxury and as everywhere. And this Intercontinental is special - you feel as if you are in colonial times. The hotel is narrow (in corridors).The open door pool is tiny. The breakfast selection is good but not so wide. So general impression is very good. The personnel is very friendly but not so much and good speaking English. So some time we needed in order to adopt ourselves to this experience but generally we are pretty much satisfied. We've stayed here for 8 night so can judge. :-).

NH Collection is a modern, trendy hotel located near Merida Centro. The restaurant provides paid breakfast which is quite tasty, and as world travelers, we have found no finer dining service than that provided by our most attentive, courteous and genuinely kind server, Ezekuiel! The General Manager truly cares about the guest experience and stopped by our table to inquire as to our stay. Not many of the front desk staff speak English. However, Elmer (the bellhop) served as a welcomed translator during our 16-day stay.