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We had an excellent stay. The property is brand new, everything’s clean and very well maintained. The unit was spacious, modern and neat, all great. Staff were all great, easy communication and willingness to help at anytime. The property also features a gym which we haven’t had time to try but I’m sure it’s lovely. Would def recommend! While this didn’t impact the quality of our stay, feedback to housekeeping would be to have hangers in the bathroom (not much space to hang towels) and to provide milk and water to guests on arrival. The property does a great job with extending complimentary coffee beans for an experience but with no milk it’s a bit too strong for non-regular coffee drinkers.

The hotel is next to Stanley Park and English bay p. The location is excellent. Going out to see the sea. There is a paid parking space. The price is reasonable and convenient. Although it is a century-old store, there is no modern feeling, but the service is good, the room is spacious and the staff is warm and thoughtful. The restaurant on the first floor is not available on weekends. The seat is a small regret

The hotel is conveniently located, just a 30-minute SkyTrain ride from Vancouver Airport to Vancouver City Centre, followed by a 4-5 minute walk. Alternatively, an Uber takes about 20 minutes. It's also excellent for exploring, with waterfront restaurants and shopping just a 5-10 minute walk away. The building itself has an older charm and is on the smaller side. Its heavy entrance door is always manned by a doorman. While the intersection immediately next to the hotel didn't feel particularly safe, the hotel's security measures appeared very solid, which was reassuring. Despite having only one elevator, we didn't experience any inconvenience. Our room was spacious and spotlessly clean, as were the bathroom facilities. L'Occitane toiletries were a nice touch, though we were disappointed by the absence of a refrigerator. A minor concern was the lack of sheer curtains on the windows, which raised slight privacy worries from surrounding buildings. The front desk staff were exceptionally friendly and helpful. The hotel also boasts an attached steakhouse and bakery. For breakfast, guests can choose from three menu options, served in the underground restaurant.

The room with a balcony was very cozy and put me in a great mood. The service was also incredibly warm and attentive. The hotel's location is excellent, making transportation very convenient.

Nice hotel, good location, parking was a little cheaper than usual for Vancouver. Room was a suite, large and comfortable. TV in the bedroom was very oddly angled in a way that you couldn’t easily watch it from the bed…. Peculiar …. Recommended.

We loved our stay at the Holiday Inn Broadway. On arrival at the hotel we found the staff at check-in so welcoming - thank you to Venezia and Myra. And further more each staff member we came in contact with was delightful from the housekeeping staff to the porters. We highly recommend a room on a high floor with balcony to take in the view. The hotel is a short stroll to the waterfront to catch a ferry to Granville Island. Congratulations to all the staff who made our stay so enjoyable!

The room was okay. It wasn't huge, and the bathroom felt a bit cramped. The window faced the street, but the noise wasn't too bad. Overall, the facilities felt a bit dated. Being near the city center, there were plenty of restaurants around. Breakfast wasn't included, so the front desk gave us two 10% discount vouchers for the restaurant downstairs. We decided to try the restaurant next door for breakfast. How do I put it... it was hard to describe, you can see the pictures for yourself. 🤣

It's comparable to a budget hotel back home, but its strong point is the location. It's within walking distance to attractions like the Gastown Steam Clock. If you're on a short trip and not staying for long, this is a good option.

The staff were very helpful and welcoming upon arrival, always willing to assist with anything we needed. However, when we first entered our room, there was a very strong smell of paint. We were told it had just been painted, but the odor was so intense that staying there would likely have caused discomfort, so we requested a room change. They accommodated our request, although the only available option was a smaller unit. Another point worth noting is that Trip.com indicates the hotel accepts a cash deposit, but at check-in we were informed that only card payments were allowed, which was inconvenient. Additionally, the room had some constant noises throughout the day and night — I couldn’t identify the source, and they continued even with the air conditioning turned off. There is also a vending machine right at the hotel entrance, but it was not working properly. I inserted money and did not receive the products; however, the front desk staff promptly assisted me and helped resolve the situation, which I appreciated. Aside from these issues, the hotel offers good value for the price, and the location is excellent, making it easy to get around and access nearby attractions.