Vancouver Hotels with Shuttle Service

The hotel is great! All kinds of supporting facilities are complete, the toiletries are high-end and easy to use, the service is also in place, and you can order food and deliver it in the room! The surrounding environment is beautiful and convenient for travel. I will stay here next time!

酒店位於温西地區，離機場不遠，附近環境寧靜優美，晨早起來還能跑步！住得很舒心，管家服務貼心，有機會還會選擇入住

This is a very clean and welcoming hotel! Unfortunately a few amenities were out of service as they are currently renovating (hot tub and bicycles) but everything else was fantastic. They also accommodated an early check in and late check out with zero surcharge. We would definitely stay here again!

This is my first to stay here. Overall are excellant. Tje hotel provide shuttle bus to go and return the airport. If you are arrived at mid-night, please keep the taxi recipt (around CAD25), you can get a claim CAD20 from the hotel.

Very professional and supportive receptionists!I have some misarrangement and I was a little bit panic. The receptionists offer me the solution on it and helped me settle the problem. Best experience I ever have! 前台非常专业！非常帮得上忙！ 我在安排上出了点问题，当时就有点慌，前台很快就有解决办法，然后帮我把问题直接给处理好了。属于是最棒的体验了！

We stayed here for a night in Feb, in the North Tower room 355 as a family. We have passed this hotel many times to know it's an older hotel and a staple of Richmond but just never had a chance to stay. It's definitely a more business/convention clientele hotel. The weekend we were there they were hosting a power lifting convention and hotel was completely sold out. The front desk was a hit or miss. Because our rooms weren't ready when we first arrived, we had to go to the front desk multiple times, and the experiences ranged from staff being aloof to being barely business courteous. The lobby area was large and has a restaurant and Starbucks connected which was convenient. Overnight parking was $21 which was pretty standard here in Richmond and parking seems aplenty. The hallways were dark and one of the tower elevators was broken the whole time we were there and for the only other elevator,the door sometimes wouldn't open all the way - not exactly comforting. The fitness room was relatively large with both cardio machines, and small free weights section. As for the room, it was definitely a bit weathered and dated. There were no USB plugs, and while the bathroom was larger, the door lock was broken. It did have a balcony, safe, and what surprised me, was a microwave. I called the front desk to see if they had slippers for in room use, but they were charging $5 a pair - hmm no thanks. The beds were comfortable but our room was close to the elevator so with the convention folks, it was pretty loud.

Location is very convenient, has a few malls close by. Washroom has a stinky smell everyday. They are not very clean. Some used glasses/ cups outside another room's door was still there for 2 days. Receptionists at night time don't even speak proper English so it's not very professional. But for convenience its fine.

As many reviews have noted, the hotel shuttle service to & from the airport is excellent. We arrived late (around 11 PM) & easily caught the shuttle to the hotel. After staying overnight, we took the shuttle back to the airport the next morning, & then took the Canada Line SkyTrain to reach the port for our cruise. This hotel was perfect for our needs. It was much more cost-effective than other hotels closer to the port, yet still allowed for easy & affordable access - 30 minutes to the port, costing $20 for 2. One thing to note is that while the hotel appears fairly modern at first glance, a closer look reveals its 1990s setup. For instance, there were virtually no plug-ins available for our two cell phones and a laptop. We had to unplug the outdated drip-filter, single-cup coffee maker (definitely NOT a Keurig) just to charge the laptop. The air conditioning unit was somewhat obtrusive & loud, so I recommend bringing earplugs if you’re a light sleeper. Additionally, there was some water damage in the bathroom ceiling that needed attention. That said, considering the price and our requirements—a clean, comfortable place to sleep for 8 hours —I was pleased with this find & would likely book here again if I were departing for a cruise in Vancouver. Chop Steakhouse is on the ground floor, but we opted for Denny's, which is a five-minute walk away, accessible both indoors & outdoors. We had a lovely view of the dumpster in the back but again, we weren't there for the view!

The staff working here were the friendliest, most helpful and kind people I have encountered in a hotel ever. They definitely made up for the challenges of the current renovation. Our room was very comfortable and the view of the mountains was lovely. It was difficult not having good restaurant options for breakfast. There is a cafe with limited choices but they really should open the restaurant up for breakfast. There was a strike going on while we were there so maybe that was an issue. The pool was also closed so the the whole hotel feels a bit like a ghost town. I think that it is pretty expensive for the situation it's in at the moment but understand that it is an airport hotel so will be pricey. I cannot say this enough though: the staff were incredible. This makes such a difference and we really appreciated it.