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My family had a wonderful stay at this hotel. Front desk staff were amazing. The Cleaner came to knock  the door at 11:45am and as soon as she knocked she opened the door with her key. She didn’t even wait 30 seconds for a response….keep in mind check out is 12noon so we still had 15 minutes to gather our things still. This was the only down side but that’s the error of one single worker so I would stay at this same hotel again whenever I travel to Ottawa.

Stayed for 1 night to go to a wedding. Amazingly friendly staff, very clean and the bed was so comfortable! Great stay!

Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is.

Just needed hotel for one night. Easy check, check out. Clean room, well appointed. Met all of our needs. Would recommend to others

Room is in good size even for a family. There 5-6 lifts but there are always long queues for lifts there. The lifts do not seem to serve their purpose well. In the morning, the hotel controls all lifts. You can’t press Down Button for a life to come down to check out or to the car park. You have to wait till someone who comes out to where you are on a lift way up or down. Never found hotel lifts operating so weirdly 😳 After checking out, I tried to take the stairs case to go down to the car park, I couldn’t do that because a room key was required to access the staircase😖 The electric door lock for our room had been beeping most of the time. Informed hotel to fix it.

The accommodation was clean and nice, and we didn't experience any major inconveniences. All our group members were satisfied. It's a hotel with good value for money.

We spent only one night, but everything was perfect. Very clean, there was the courtesy of the employees very good.We didn't have time to try the pool, but it looks good. The hotel was very comfortable and very comfortable.

The breakfast is rubbish, typically American, so there is nothing. Those who say it is good have obviously never been to hotels on other continents. The location is good, right on the edge of downtown Ottawa, so you can easily walk to the center. Parking is limited, so if you don't make a reservation in time in the morning, you won't have a place to park in the hotel, but there is a garage 5 minutes' walk away, which is also cheaper and can be easily walked. The biggest drawback of the hotel is that it is located next to the center for the homeless, and unfortunately many of them are not very clear-headed and it is very unpleasant to walk by them, day or night.

A particularly good check-in experience. The front desk is friendly. They can cook, which solves the embarrassment of not being able to find food on Christmas Eve. The air conditioner in the room is a bit loud. This is the only drawback.

Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.