Ottawa Hotels with Wifi

"The room was quite comfortable, and the bedding was just right. Overall, the hotel felt pretty good. Its location, right in the heart of the city, is particularly convenient for transportation and city walks. The front desk staff were very enthusiastic, always offering warm walnut pie, which made up for the slight inconvenience of the lobby renovation. They say it'll be finished in May, and looking at the renderings, the newly renovated lobby seems promising. There's one slightly unpleasant incident I'd like to mention. We booked a room with breakfast, and on the first morning, we went to the restaurant. After registering our room number at the entrance, the server immediately asked if we'd like coffee or tea. I asked for a double espresso, and she cheerfully arranged our seating while talking, which felt quite good. However, as our meal was nearing its end, the server presented a bill saying the coffee was an extra charge. This approach felt a bit disingenuous, and it's the first time I've encountered such a thing. I was a bit unhappy and immediately asked the server why they didn't inform us upfront when we were at the entrance. In our usual way of thinking, coffee with breakfast is perfectly normal. Seeing our displeasure, and noticing the $10 CAD tip we left on the table, the server beamed and said she would take care of the coffee bill, implying it wouldn't be charged. However, three days later, it still appeared on the bill at check-out. Although it was only $4 CAD, that's not the point. I complained about it at the front desk, and they also agreed that such a practice was inappropriate and offered to re-print the bill and refund me. I didn't want the hassle and declined. I'm only mentioning this in hopes that they won't resort to what frankly feels like a deceptive tactic in the future. Perhaps it was an individual server's action, but it ultimately affects the Hilton group's image. Because of this, I'd also like to offer a friendly tip to future guests."

"The hotel's location is excellent. You can walk to all the bustling streets nearby, and I could see the Parliament building right from my room. The front desk service was great. If you're driving, valet parking is available for around 60 Canadian dollars, paid at the front desk, which I believe includes the tip."

"As a family of three, we really enjoyed our stay at the hotel, I definitely book again. Very close to shopping and highway 417. Hotel located in a very quiet area. I should thank Mr. Soheil at Reception who was very kind and helpful. Breakfast was also very good included hot/cold meals and fluits"

"I had a 6:55 a.m. flight and planned to take the 5:30 a.m. hotel shuttle. When I asked at the reception beforehand, I was explicitly told that no reservation was required, so I relied on that information.However, the shuttle did not arrive until approximately 5:35 a.m. When it finally arrived, it was already completely full because it was carrying passengers from another hotel. As a result, I was unable to board the shuttle even though I had been waiting on time.This service failure caused extreme stress and forced me to urgently book an Uber to ensure I did not miss my flight. If reservations were required, or if the shuttle had limited capacity across multiple properties, guests should have been informed in advance."

"The hotel is conveniently located in downtown, close to the Parliament. The reception staff were very accommodating, and while the hallway was a bit dark, it had a pleasant scent. Our room was clean, fresh-smelling, and the bathroom was modern and spotless. The property also offers great amenities like a gym and a game room. Overall, we truly enjoyed our stay and will definitely be coming back."

"Stay was wonderful. The staff was very friendly and helpful. I will definitely return and recommend this hotel to my family and friends"

"The hotel is very close to the airport and the city. It is very convenient to go out for shopping and eating. The hotel facilities are complete. The room is clean and tidy. It is very comfortable to stay. The front desk staff are very good. They are very proactive and enthusiastic. There is an aunt on the floor who can speak Mandarin and Cantonese, so it is very convenient to communicate. The downside is that there is no breakfast, but I personally think it is very cost-effective. I will stay here next time and recommend it to relatives and friends around 👍🏻👍🏻"

"Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon."

"We have stayed at Les Suites multiple times as a family, and we could not ask for a better experience every time. From the cleanliness of the rooms, kindness of the staff, amenities and location to restaurants and activities, it just ticks all of our boxes. Consistency is key :)"

"I was impressed with the cleanliness of the facilities, the size of the room, the view from the window, everything! I arrived at 1 o'clock in the middle of the night, so I was worried when I headed, but I was able to check in immediately because it was directly connected to the airport. It was fresh to see the plane from the big window of the room, and I enjoyed it both at night and in the morning. I would like to use it when I go to Ottawa again!"