Hemelaerstraat 2, Sint-Niklaas, East-Flanders, 9100, BelgiumSee Hotel Details
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1 night
Guest Reviews
7.9/10
Good
56 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.0
Amenities7.8
Service7.9
Cleanliness8.0
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All reviews(56)
Positive reviews(26)
Reviews with photos/video(2)
Negative reviews(4)
Guest User
Guest Room
Stayed in Dec 2024
Traveling with friends
1 review
6.5/10
Posted on Jan 6, 2025
Sint Niklaas was going thru a process of major road and town works. Confusing one-way systems at play gave me a flat tyre reversing back around the right way and hitting a bunch of stones popping out the ground near the kerb.
I think it would be nice to return once the town face-lift is complete... 🤔
Ibis, I thought you'd be better than that. €20 deposit for a kettle and no milk, coffee, tea, or sugar in your room on arrival.. 😒
The ladies working there were lovely enough to give my gf & I a smile 🥰 they know where to park and at what times to pay the machines at the car parks 🤓
Cheap and fairly cheerful but also stressful to load and unload. 🤕
M581606****
Guest Room
Stayed in Apr 2024
Business traveler
24 review
10/10
Outstanding
Posted on Jun 7, 2024
Great location, nice environment
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LIZ-1234
Guest Room
Stayed in Oct 2023
Business traveler
44 review
10/10
Outstanding
Posted on Nov 14, 2023
Clean room, convenient for work
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Guest User
Guest Room
Stayed in Dec 2024
Business traveler
14 review
7.0/10
Posted on Jan 7, 2025
Basic maar netjes
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pekao
Stayed in Aug 2025
Family
8.0/10
Very Good
Posted on Sep 20, 2025
We were driving late at night and wanted to lay our heads down so arrived there about midnight. You park at Groote Markt and walk to the hotel for about 100 meters. Hotel is on the left from the Market Hall when facing it. Check in was very informative. I never stayed in red Ibis before so was pleasantly surprised that we could have beers for our welcome voucher. Green Ibis Styles only offers soft drinks. Both rooms allocated to us were next door facing courtyard. It was really quiet at night. Room is tiny 15 sqm and not carpeted so good to bring slippers. Everything is clean but spartan and basic. I forgot shampoo and conditioner from home which in any four star hotel does not pose an issue but here you only have really terrible shower gel. Towels are thin. But I need to be fair and not expect more from this hotel category and price I paid. On the square you have great breakfast cafe offering views over Market Hall where there is very caring service and good good croque monsieur but bring cash as they don’t accept cards. By check out you can buy parking exit for 7 Euros which is great value for overnight stay. If you continue to Holland allow extra time before forever jammed Antwerp. Overall it was as good as it could be.
6/8
Response from Property: Dear Guest, Thank you for reviewing your recent stay with us. We appreciate you choosing our hotel for your late-night stopover and are glad our check-in process provided clear information about parking and amenities. However, we regret that certain aspects like the room dimensions and bathroom provisions didn't meet your expectations. Our compact rooms aim to provide efficient comfort while maintaining affordability. Finally, we're pleased you found value in our parking solution and enjoyed discovering the local breakfast spot near the historic Market Hall. We hope we will be able to welcome you back in the future. Best wishes, Shana De Cock, General Manager
Wander18825479696
Stayed in Sep 2024
Business traveler
8.0/10
Very Good
Posted on Oct 25, 2024
The Hotel is in a good location in the centre and very close to the Grote Markt. Rooms are basic but functional. No kettle or iron so bring your own if needed. My only issue was no socket near to the mirror when getting ready. Beds were clean and comfortable. There was air conditioning but couldn’t get it to work through the night. Good selection at breakfast which set you up for the day. The staff were very helpful and friendly. Good value hotel.
Response from Property: Dear Wander, Thank you for taking the time to share your review. Your feedback is essential for us to improve our services and amenities. It's wonderful to hear that our staff made a positive impression with their helpfulness and friendliness and that you liked our selection for breakfast. Our team is committed to providing a welcoming atmosphere and a great start to the day with a fulfilling breakfast. While we do not provide kettles or irons in the rooms, these items are available upon request at the reception. Regarding the socket placement, we appreciate your feedback and will consider how we might improve this aspect for our guests' convenience. We're sorry to hear about the trouble with the air conditioning. We'll ensure our maintenance team takes a closer look at it. Nonetheless, we are pleased that you enjoyed the cleanliness and comfort of our beds. Our central location is indeed a highlight for many of our guests, offering easy access to the Grote Markt and the charms of Sint-Niklaas. We're committed to providing good value for our guests and will take your feedback into consideration to enhance the overall experience. We hope to welcome you back in the future and make your next stay even more enjoyable. Safe travels! Best regards, Shana De Cock, Operations Manager
robertsN6633MZ
Stayed in Aug 2024
Other
10/10
Outstanding
Posted on Sep 16, 2024
I have stayed here several times, I enjoy staying because of the excellent location, very friendly staff, The breakfast was excellent as well as a very good selection of drinks at the bar
Response from Property: Dear Robertsn, Thank you very much for this kind review of your recent stay. It's heartwarming to hear that your stay at ibis Sint Niklaas Centrum was so satisfying. We are pleased that you appreciated the central location of our hotel, the dedication of our team, and the variety of our breakfast offerings. It is also gratifying to know that our selection of beverages at Bar Rendez-Vous met your expectations. Our 24-hour bar is indeed designed to cater to the diverse preferences of our guests, and we're glad you enjoyed it. We look forward to seeing you again soon. Best regards, Shana De Cock, Operations Manager
Marmalade2004
Stayed in Feb 2024
Traveling with friends
10/10
Outstanding
Posted on Mar 22, 2024
Fabulous hotel in a fantastic location, right in the centre! Massive public carpark that if you take your ticket to the hotel you pay a reduced price. Came here with 10 friends for our jiu jitsu seminar and plan to be back October 2024. The staff are so helpful and friendly. Rooms are clean, big, warm and inviting. The shower is fabulous. Lovely big comfy beds. My whole group was very happy.
alisonmE2824BF
Stayed in Sep 2023
Traveling with friends
10/10
Outstanding
Posted on Oct 9, 2023
Lovely hotel really central , stayed on a coach trip with friends , staff were lovely and the beds comfy , no kettle in room so bring a travel kettle ! Breakfast is very nice , would recommend this hotel , it suited 3 ladies very well
Response from Property: Dear Alisonme, Thanks very much for leaving this review. We are delighted to hear that you found our central location convenient and appreciated the comfort of our beds. Our staff takes great pride in providing friendly service, and we are glad that you and your friends enjoyed your stay with us. We apologize for the lack of a kettle in the room, but we do have kettles available upon request at the reception. We are also happy to know that you enjoyed our breakfast selection and found it to be a good value. Your recommendation means a lot to us, and we hope to welcome you back in the future. We look forward to welcoming you back. Best regards, Debbie DE CLERCK, General Manager
yvonnebU2197LY
Stayed in Jul 2023
Family
10/10
Outstanding
Posted on Aug 20, 2023
Booked this hotel for a stop over before we headed home to England. The staff are very welcoming and will go out of their way to help you with anything. Parking is just a short walk away and very convenient. The rooms are small, very clean and have everything you need, even air con, hair dryers and shower products. The beds are so cosy and the rooms have extra pillows if required. It's in a perfect location and you have no noise disturbance through the night.
Response from Property: Dear Ly, Thank you for this great feedback about your recent stay. We are delighted to hear that our welcoming staff made a positive impression on you and that you found our rooms clean and well-equipped with all the necessary amenities. It's great to know that you appreciated the cozy beds and extra pillows provided for your comfort. We are also glad that our hotel's convenient location and parking facilities added to your overall satisfaction. Our team works hard to ensure that our guests have a pleasant and memorable stay, and your kind words are truly appreciated. We look forward to seeing you again on your next stay. Best wishes, Debbie DE CLERCK, General Manager
Guest User
Stayed in Dec 2022
Couple
6.0/10
Posted on Jan 31, 2023
This hotel was in the perfect location for the event we were in town for. The hotel itself is very basic! The room was tiny and the towels were too. In fact, I don't think I've ever had such thin, threadbare towels in a hotel before. We had a room on the back of the hotel, so our room was quiet and did not face the busy street. The breakfast cost 16 Euros per person, so we did not take this as it did not look like it was worth the price.
Guest User
Stayed in Dec 2022
Other
10/10
Outstanding
Posted on Jan 31, 2023
I have stayed at this hotel many times and always find the staff excellent. The hotel is in a great location just along the road from the Grote Markt. The breakfast was excellent and was constantly being replenished. The bar was also excellent with a good choice of beers on offer.
Guest User
Stayed in Dec 2022
Other
2.0/10
Posted on Jan 31, 2023
I was travelling from Dove UK via Channel Eurotunnel, there was a massive queues, unfortunately I got to the hotel for 5am in the morning. The receptionst said that I missed my check in slot and I won't be able to check in even i was already charged. Because I had my breakfast paid too I asked if we can have a breakfast, his reply was that because I have not stayed in i have to pay extra for it. His approach was really rude i would say also racist. It was really bad experience. I try to call the customer service landline number during weekend but no one has answered yet.
Guest User
Stayed in Dec 2022
Other
8.0/10
Very Good
Posted on Jan 31, 2023
We stayed with 3 couples there only for one night. It was very good. The service and breakfast were excellent! To explore Sint-Niklaas the location was also excellent; in the middle of the town near to the Grand Place.
Guest User
Stayed in Dec 2022
Business traveler
8.0/10
Very Good
Posted on Jan 31, 2023
The Ibis hotel in Sint-Niklaas fullfiled my expectations. The check-in was fast and friendly. The room for one person big enough and everything was clean. The walls were a bit thin. You could hear almost everything from the other rooms. At night it was completely quiet so it was no big problem. But earplugs are recommended. The breakfast was ok. Fresh orange juice was the highlight there.