Shiyatu Qingshe Hotel (Shenzhen Nanshan Subway Station Coastal City Branch) Reviews

Response from Property: We apologize for the inconvenience this has caused you. Thank you very much for raising some issues regarding the facilities. We will also conduct inspections in all rooms of the hotel to address this issue. We look forward to your next visit to check the results!

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to give us your valuable feedback. We are deeply sorry for giving you such a bad stay experience! Regarding the room cleaning issue you mentioned, we have criticized and educated the relevant room service staff and retrained them. We will strengthen the inspection process in the future to ensure the hygiene standards; for the safety hazard of the loose exhaust fan in the bathroom, we will also comprehensively check all room facilities to prevent similar problems from happening again. Thank you very much for your suggestions. At the same time, the need to register for VIP members through the TV and movie application does cause trouble to some guests. We have begun to optimize the member registration process, and the WiFi signal is unstable and we have contacted the network provider for upgrades and debugging. It is a pity that we failed to meet your expectations. If you are willing to give us another chance, you can contact us at any time. We will do our best to arrange a better stay experience for you. We sincerely look forward to having the opportunity to make up for this regret! I wish you a happy life!

Response from Property: 我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗，還能通過每個小細節讓旅途中的您感受到回家的温暖喲～感謝您的五分好評，期待與您再次相會～

Response from Property: Thank you for your review. Your words, sometimes encouraging and sometimes cautionary, are both gratifying and a little stressful. We are delighted that you have given us such a pertinent evaluation after your stay. While we feel a little pressured by your questions, they also serve as a spur to our work. Thank you again for your evaluation. We will address any issues we have as soon as possible. We need your witness to our progress! We look forward to your next stay.

Response from Property: We're so grateful to hear your positive feedback! Your approval is incredibly important to us. Your comfort is our top priority during your stay. Whenever you have travel plans, we're here for you and will definitely live up to your expectations and provide you with a fantastic hotel experience.

Response from Property: Dear guest, thank you very much for your review of our hotel. Our hotel is located in the bustling business district of Nanshan District, Shenzhen, a few hundred meters away from Nanshan Metro Station and Nanshan Book City Metro Station, and adjacent to Coast City Shopping Plaza, Raffles Square and other large shopping malls. Whether it is transportation, sightseeing, shopping or business travel, it is an excellent choice. The hotel lobby faces the road and can be seen at a glance. Regarding the WiFi problem you reported, each room here has independent WiFi. If you encounter any problems during your stay, please call our front desk to handle it for you. Thank you for choosing the Shiyatu Light Luxury Hotel and wish you a happy life.

Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your review, we hope to always be with you on this journey.

Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to provide better services to our customers. Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a happy life! All the best!

Response from Property: 哇哦！我們突然被親的點評感動到了！如此走心的點評，把我們描述的面面俱到!看來親即將要跨入忠實粉的行列了呢,感謝您的點評，期待您的下次入住哦！

Response from Property: Thank you for taking time out of your busy schedule to evaluate the service of our hotel! Your comments are our efforts to improve the quality of service power! We will continue to work hard to provide guests with better service experience! Thank you for staying in our hotel! Welcome to stay again! Thanks!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們酒店位於深圳南山區繁華商圈，距離南山地鐵站、南山書城地鐵站幾百米距離、毗鄰海岸城購物廣場、來福士廣場等多個大型購物廣場，無論是交通遊玩購物商務出行都是上上選擇，體驗不錯的話記得要多多支持我們哦!期待您的下次入住！

Response from Property: Dear guest, thank you very much for your praise of our hotel, your valuable comments are very important to us! Thank you again for your recognition of the hotel, looking forward to your visit again, I wish you a happy life!

Response from Property: 行政LOFT套房（空氣凈化器+酒店公區提供自助洗衣機）首先，衷心感謝您選擇入住我們酒店並抽出寶貴時間分享您的反饋。我們非常重視每一位客人的體驗，看到您給予“Medium”的評價，我們深感抱歉未能完全滿足您的期望。遺憾的是，您在入住期間並未向我們前台或服務團隊提及任何問題，否則我們一定會立即採取措施，盡力讓您的體驗更加完美。我們真誠希望能有機會為您提供更好的服務。若您再次光臨，我們將為您安排一次免費房型升級，以確保您擁有更滿意的入住體驗。祝您一切順心！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待您的再次光臨，祝您生活愉快！萬事勝意！