Lavande Hotel (Shenzhen North Railway Station Longhua Bus Terminal)

Lavande Hotel (Shenzhen North Railway Station Longhua Bus Terminal) Reviews

Lavande Hotel (Shenzhen North Railway Station Longhua Bus Terminal)

100 m South of Changyong Road and Jianhui Road, Longhua District, Shenzhen, Guangdong, ChinaSee Hotel Details
Lavande Hotel (Shenzhen North Railway Station Longhua Bus Terminal)
Lavande Hotel (Shenzhen North Railway Station Longhua Bus Terminal)Lavande Hotel (Shenzhen North Railway Station Longhua Bus Terminal)Lavande Hotel (Shenzhen North Railway Station Longhua Bus Terminal)
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Guest Reviews

9.4/10
Outstanding
1200 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(1200)
Positive reviews(1165)
Reviews with photos/video(194)
Friendly front desk staff(104)
Classy environment(89)
Large rooms(50)
Convenient parking(50)
Easy to get around(44)
Delicious breakfast(33)
Perfect for business trips(26)
Stayed multiple times(14)
Negative reviews(35)
Paschal Chinedu
Deluxe Queen Room
Stayed in Nov 2024
Business traveler
4 review
7.0/10
Posted on Dec 30, 2024
The customer service was quite good for a foreigner, even when they couldn't speak a lot of english,
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Kumar
Deluxe Queen Room
Stayed in Jun 2023
Business traveler
12 review
6.0/10
Posted on Oct 3, 2023
pleasure to stay
Response from Property: 看来小主对小麗麗还是很满意的哦~那下次可不可以赏赐一个五分呢！麗麗一定会加倍努力哦！
Zhuanqianyangrou
Deluxe Queen Room
Stayed in Aug 2024
Business traveler
96 review
10/10
Outstanding
Posted on Sep 22, 2024
The room was quickly received, the front desk service attitude was great, and the price/performance ratio was very high. It is highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Other
10 review
2.0/10
Posted on Aug 2, 2024
The room had a peculiar smell and the front desk service was terrible! It's still a chain, and I don't feel any sense of service.
Original TextTranslated by Google
Response from Property: First of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Business traveler
6 review
2.0/10
Posted on Oct 20, 2024
Extremely poor experience and extremely poor service. Don’t stay here
Original TextTranslated by Google
Response from Property: First of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Business traveler
8 review
10/10
Outstanding
Posted on Oct 23, 2024
Very good in all aspects, I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Business traveler
8 review
4.5/10
Posted on Nov 24, 2023
The room cleaning was very poor. I stayed for two nights and basically no cleaning was done the next day. The laundry room is very noisy and the front of the restaurant is also very dirty. I don’t want to stay here for another day.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Traveling with friends
128 review
4.0/10
Posted on Jun 19, 2024
The breakfast is terrible, the facilities are very old, the room price is expensive, and the breakfast is just like a hotel.
Original TextTranslated by Google
Response from Property: First of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Other
4 review
8.0/10
Very Good
Posted on Oct 2, 2024
The transportation is not particularly convenient
Original TextTranslated by Google
Response from Property: First of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe 2-bed Room
Stayed in May 2023
Other
55 review
10/10
Outstanding
Posted on Jul 23, 2023
Very good, the hotel is upgraded, the service attitude is very good hahahahahahahaha, it is also convenient, and then I return to me a word, now I just think I think
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Liefutuoersitaisibusiji
Deluxe Queen Room
Stayed in May 2023
Couple
14 review
7.5/10
Posted on Jun 11, 2023
1. The room is very large, and you won't feel aggrieved when you live in it. This is OK 2. The hot water at 550 or 505 is not hot enough, and the temperature is still cooler after all, so I will give a bad review 3. The parking lot has a large area, and it is enough to park at night, which is more convenient 4. The toothbrush will not be inferior, and there is no problem of hair loss Overall is good, but there is a problem with hot water, fortunately it is summer
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Queen Room
Stayed in Jul 2024
Business traveler
5 review
2.0/10
Posted on Sep 24, 2024
Environment: A little worse
Original TextTranslated by Google
Response from Property: First of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe Queen Room
Stayed in Feb 2023
Business traveler
2 review
10/10
Outstanding
Posted on Mar 5, 2023
The service at the front desk is very friendly, and the procedures are very skilled. It will be done in less than a minute. The room is clean and hygienic. The location is also very convenient. It is not far from the North Railway Station. I will come again next time [呲牙]
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Deluxe 2-bed Room
Stayed in Feb 2023
Business traveler
3 review
10/10
Outstanding
Posted on Mar 5, 2023
The location is very convenient, the service staff is very friendly, the room is clean, the bath water is also very large, very comfortable
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Anonymous User
Deluxe Queen Room
Stayed in May 2023
Business traveler
10 review
5.0/10
Posted on Jun 30, 2023
Overall, it's average. It's the first time I have to spend money to buy laundry detergent when I stay in a hotel to wash clothes. The washing machine is also very old-fashioned. The sanitation is average and the service is very average. The above personal accommodation experience is not very good!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!