Xianglai Inn (Zhangjiajie High Speed Railway West Station Branch)

Xianglai Inn (Zhangjiajie High Speed Railway West Station Branch) Reviews

Xianglai Inn (Zhangjiajie High Speed Railway West Station Branch)

Shadi Township Guanping Tourism Characteristic Community 13A104, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Xianglai Inn (Zhangjiajie High Speed Railway West Station Branch)
Xianglai Inn (Zhangjiajie High Speed Railway West Station Branch)Xianglai Inn (Zhangjiajie High Speed Railway West Station Branch)Xianglai Inn (Zhangjiajie High Speed Railway West Station Branch)
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Xianglai Inn (Zhangjiajie High Speed Railway West Station Branch) Guest Reviews

4.7/5
Outstanding
56 review
Verified reviews
Location4.6
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(56)
Positive reviews(54)
Reviews with photos/video(17)
Great service(29)
Offers pick-up/drop-offs(13)
Convenient location(12)
Easy to get around(9)
Classy environment(6)
Quiet & comfortable(5)
Close to train station(5)
Would stay again(2)
Negative reviews(2)
Euphrasia
Warm Travel Double Bed Room
Stayed in Nov 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Nov 24, 2024
Clean and flooring looks just renovated. Surrounding are few shops selling buffet and quite cheap for dinner.
Response from Property: Seeing your five-star praise, we have harvested the most precious treasure, thank you for your recognition, and look forward to serving you again.❤️🌹🙏
Guest User
Queen Room With Balcony
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The owner and his wife were really helpful and the room was clean. They helped us organising our trip and finding a good restaurant. All in all a pleasant experience. You have to expect a squat toilet like in the pictures, but for us it wasn't a problem.
Response from Property: Thank you for your five star review, we are deeply honored. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with better service.🙏❤️🌹
Guest User
Warm Travel Double Bed Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
We got in early in the morning before our check in time and the hotel was still willing to pick us up from the train station. They even gave us a different room so that we could check in early. The room was clean and warm. The staff was very welcoming and helped us get to the bus station too. Overall, it was an excellent experience.
Response from Property: Thank you for your five star review, we are deeply honored. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with better service.🌷🌹
Guest User
Warm Travel Double Bed Room
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Great place to stay! Very nice room. The owners are so so lovely. Foreigner friendly. Thank you so much for everything!!!
Response from Property: Thank you for your five star review, we are deeply honored. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with better service.🌹🌷
kunangkunang permata bulan
Warm Travel Double Bed Room
Stayed in Apr 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 2, 2024
The owner give me ride to station for free. Thanks. Recommended!!!!
Response from Property: Thank you for your five star review, we are deeply honored. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with better service.🌹🌹
Anonymous User
Queen Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 2, 2024
Great hotel close to west railway station
Response from Property: Thank you for your five star review, we are deeply honored. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with better service.🌹🌹
Guest User
Queen Room With Balcony
Stayed in Jul 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 29, 2023
We had a great two-night stay at the Xianglai Inn. It is a short drive from the Zhangjiajie west railway station, to which we were offered rides whenever we needed by staff. The clean and inviting rooms were only outmatched by the service here. Access to Zhangjiajie National Park was easy following directions from staff, taking a cheap 30-minute bus to the park's east gate.
Response from Property: Thank you very much for your positive feedback! Your satisfaction is our greatest reward. Wishing you a happy life!🥰
Dmitrii
Cozy Double Room
Stayed in Feb 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Not bad. Price for money.
Response from Property: Thank you for giving us 5 stars, we will continue to maintain high standards of service quality🌹🌹🌷
Guest User
Cozy Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The boss and his wife not only have very good service smiles, but the hotel is also very clean. It is close to the high-speed rail station and the boss also picks you up at the station. I am very satisfied with the hotel and there is no reason not to give a good review. Next time I go there, I will definitely choose here again
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for giving us a five-star praise. Your satisfaction and support are our most important motivation. We will continue to work hard to provide better services and facilities, and hope you can visit again. Thank you! ❤️🌹
Guest User
Cozy Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
This inn is really good! First of all, its location is very convenient, not far from the scenic spots and the city, and very close to Zhangjiajie West Station, so it is very convenient to travel. Secondly, the room is simple and comfortable. Although there is no excessive luxury decoration, it makes people feel very warm, just like returning home. The bed is also very comfortable to sleep on, and I slept until dawn, which gave me a full rest. The boss is very warm and hospitable. If you need anything, you can tell the boss directly. He not only introduced the surrounding attractions and food in detail, but also gave us some travel suggestions so that we can enjoy this trip better. In general, I am very satisfied with this stay, the price is very reasonable, and the cost performance is very high. If you also want to come here to play, you might as well consider this inn. I believe you will like it too!
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise, we are deeply honored. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with better service. 🌹🌷
Guest User
Cozy Double Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room is clean and tidy, the boss is warm and thoughtful, and it is close to the high-speed rail station. He also picked us up and dropped us off at the station. 👍
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise, which is the greatest recognition of our work. We will continue to uphold the principle of customer first and provide you with high-quality services and a comfortable accommodation experience. Thank you again for your support and trust, and look forward to your visit again. 🌹🌹
Guest User
Warm Travel Double Bed Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The room is very clean and tidy, the bedding and sheets are all new, the hand basin and toilet in the bathroom are clean as new, and the stay is very warm. The boss is very nice and straightforward. He personally picked me up and dropped me off at the station. When I went out for a tour, the boss gave me a tourist map of Zhangjiajie and personally sent me to the tourist bus station. I like the boss 👍👍👍, I will stay here again next time I come to Zhangjiajie, and I recommend all travel friends to stay at Xianglai Inn.
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise, which is the greatest recognition of our work. We will continue to uphold the principle of customer first and provide you with high-quality services and a comfortable accommodation experience. Thank you again for your support and trust, and look forward to your visit again. 🌹🌹
Guest User
Cozy Double Room
Stayed in Feb 2024
Business travelers
30 review
4.5/5
Great
Posted on Feb 16, 2024
Overall, it is good, but one major problem is the lighting problem of the bathroom water heater. It is recommended to optimize this aspect in the future, which will have a certain impact on the sleep of the guests.
Original TextTranslated by Google
Response from Property: Thank you very much for your kind review! Your feedback is what drives us to improve and grow. We will continue to be committed to creating better value and services for you. 🌷🌹🌷🌹
Guest User
Cozy Double Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 6, 2023
The boss and his family are very nice, especially enthusiastic and helpful. The environment is clean and sanitary, and they also provide pick-up and drop-off services. You will definitely avoid many tourist pitfalls by following this boss. If any friends or I go to Zhangjiajie next time, we will definitely patronize again.
Original TextTranslated by Google
Response from Property: Thank you for your support of our store, welcome to visit us next time! 😄
Guest User
Double Room With Balcony
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 23, 2023
The inn is very close to the West Station, and it is very convenient to get off the station. The room is very clean. From the decoration, we can see that the owner's family loves life and they are all clean people. The inn owner is very enthusiastic and honest. He not only gave us travel tips, but also helped us call a taxi and finally sent us to the station. The most important thing when you go out is to meet reliable people. Thumbs up for them!
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation, welcome to come again next time!