Shenzhen: 5822 hotels found

Recommended
Price
Star Rating
Guest Rating
Distance

Recent Reviews for Shenzhen Hotels

Conrad Shenzhen

Conrad Shenzhen

9.6/52060 Reviews
Qianhai
I recently stayed at the Shenzhen Conrad Hotel and had a wonderful experience overall. A special shoutout to Eden for her outstanding customer relations! She truly went above and beyond to ensure that my stay was enjoyable. During breakfast at the lobby bar, I noticed the staff working diligently, even during the busy rush hour. Despite the wait, their friendly attitude and professionalism made the experience pleasant. It was refreshing to see such dedication, and I appreciated their efforts. However, I did encounter an issue during the evening service on December 28th. Although the lobby bar was quiet around 7 PM, I found the male staff member to be somewhat arrogant and lacking basic courtesy. Despite my repeated expressions of thanks for the food, he remained silent and did not collect the finished dishes. This was disappointing compared to the excellent service I received during breakfast. Overall, I highly recommend the Shenzhen Conrad Hotel for its exceptional service during the day, and I hope to see improvements in the evening staff's attitude. Thank you for a memorable stay!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.