Atour Hotels in Shenzhen

Great location, very clean and new. Great designs. The people in this hotel are super friendly. The laundry room is my favorite. BTW, great food for breakfast. Will definitely come back.

Great experience. Their staff was welcoming and pleasant. My room was spotless and fully stocked with amenities including multiple bottles of water and soft-bristle toothbrushes. They also include a late-night supper for when you're hungry, really nice touch. Would wholly recommend for a few nights' stay.

We have stayed 4 times in 4 different rooms on different floors. We generally love the neat, modern rooms with practical items we need, like USB charging points and lighting that works consistently. The beds are comfy with 2 pillows to choose from. The tv only has CCTV channels but it is large with a clear reception. The robot delivery for food orders works well and is better than room service in our opinion. The room Aircon is typically good and has the power and ability to actually cool the room, unlike some other (more expensive) hotels we have stayed at in Shenzhen. However, during the latest stay, the Aircon wasn't quite as cold and took much longer to cool. The breakfast range is decent, but we would like to see more vegetarian options with vegetable-based protein. The cooking could use a little less oil. The breakfast staff are very friendly. The location in the village is very practical, not super touristy, but does have nice coffee shops nearby. It is a short walk to the metro. The gym isn't large but is decently equipped, with 2 treadmills, a bike, elliptical, free weights and a dual-cable adjustable weight system. The clothes washing facility is great.

It is an excellent hotel, and I had great experience. The staff were very friendly and helpful. The breakfast was super. You can wash your clothes free in the hotel. The Metro Line 9 station is right outside the front door of the hotel. If you plan to go to Hong Kong Airport to take a flight, this hotel is close to the Shekou Cruise Line center where you can take the fast boat to the airport directly.

I was overwhelmed with the services rendered by the staff at the reception as they were efficient and helpful. Room was spacious and clean. Location was convenient as the metro is only about 5-6 mins walk.

I haven't been sleeping well recently, so I plan to change the environment to rest. But I can't leave the city for something, so I can only find a hotel in CT. I found out that it is a high-end line of Atour when I arrived, and it officially opened at the end of April this year. The address is located on the south side of Futian Binhe Avenue, so even if you choose a room next to the avenue, you can still hear car horns from time to time. If you really come here for rest, you should ask the front desk to arrange a room facing inside. There are 3 aromatherapy scents to choose from when checking in. I chose grapefruit. When I checked in, the whole room was filled with grapefruit fragrance, which was very comfortable. It's a pity that I stayed for 3 nights this time, and there was only aromatherapy on the first day of my stay, and there was no aromatherapy on other days (I hope it smells good every day The design of the whole room is very Zen, and I like the finishing touch of simple green plants. I like the meditation room most in the public area. You need to make an appointment with the housekeeper in advance. I didn't play enough after an hour. The bedding is really comfortable as it is said to be. Both the quilt and the mattress are planted with grass I won't go into too much detail about breakfast and supper. I happened to be on my period when I checked in. When the aunt who cleaned the room knew about it, she immediately communicated with the front desk. The front desk first asked the robot to send me a brown sugar tea bag, and then the sister at the front desk personally brought a cup of brown sugar water. Finally, the aunt also gave me a lot of room temperature drinks and hot compresses. I was really moved, and it is not an exaggeration to say that she was ”meticulous”.

Hotel is located at the east square of Shenzhen high speed station. It's actually called Atour Light. The room was like pictured. The staff were very friendly and helpful despite the language barrier we were able to communicate using translation app. They helped me pick up a parcel from a locker which I'm very thankful. Only thing to note is that the bed is very firm. Their laundry facilities looked really good but I don't get to use them. Would recommend this hotel.

The service is good. Not only is the check-in process efficient and convenient, but the staff are also very enthusiastic. The breakfast is very delicious, with both Chinese and Western food to satisfy all tastes. The laundry service is professional and meticulous, and the hotel lobby is filled with elegant fragrance, which is refreshing. The aromatherapy of Atour is really nice! Finally, I was given warm water when I checked out. This service is even more considerate, which makes the fatigue of the journey disappear. The overall experience is excellent!!!

We played joyfully, laughter filling the air as we engaged in games that brought out our competitive spirits. The sun shone brightly, casting a warm glow on our faces, enhancing the delight of each moment. We shared stories and inside jokes, strengthening our bond and creating lasting memories. Each game was an adventure, filled with excitement and friendly banter. As we cheered for one another, the sense of camaraderie deepened, making every victory sweeter and every loss a shared experience. The day was not just about the games; it was about the happiness of being together, surrounded by friendship and joy.

We stayed for 3 nights and enjoyed a superb service.  Everyone was extremely helpful and tried very hard to ensure our stay was pleasant. One of us was offered a free breakfast during the stay. Jiang Wen at front desk helped with WiFi connections and was kind enough to let us use her local phone number for our take-out food deliveries.  The breakfast is excellent with a lot of choices. Late night snacks/meals are a real bonus after a long day out. Free self-serve laundry with washers and dryers across from the breakfast hall is super convenient. The location is near metro subway station and is within 10-15 mins taxi rides to many areas in the city. We will definitely stay here again in our future visits to Shenzhen!