Regent Hotels in Shanghai

Me and my girlfriend booked a one night stay at the Regent Pudong for her birthday. I would like to start off by saying Robin was fantastic from start to finish. I emailed several hotels for more information on spa and dietary information but Regent was the only one that got back to me thanks to Robin. He was also very helpful and added some nice touches to our stay during check in. We stayed at the King Club Regent room with the Pearl view. Needless to say, the view was amazing and the decor and details were beautiful. The free minibar had decent offering. There were many amenities but no sanitary pads. Spa was amazing with a great view. We booked the Legend Reborn massage and we enjoyed it lot, the pressure was just right. They arranged an English speaking masseuse for my girlfriend which was a nice touch. The only disappointment that we had was that both the sauna and steam room was not working in the female spa section. As we stayed in the club room, we enjoyed afternoon tea in the club lounge. The view was once again, beautiful but there weren't many vegan options. However, one positive was that all the food had dietary information labeled which is hard to find in China. The breakfast was fantastic, there were many options from Asian to Western cuisines, all of which were very tasty! Again, dietary information was there for each dishes. The only feedback is that some food was mislabeled as vegan despite having egg/diary in them! Service was a highlight; from check in, afternoon tea, breakfast, the spa and check out. The staff were friendly, helpful and spoke good English and have great attention to detail. Overall, I would recommend Regent Pudong and would definitely stay again.

I chose this one after a long search. It is new, beautiful and in a good location. Environment: I like the overall style! I was attracted by the design style when I checked in. I like the lights in the corridor and the entrance door of the room is also very beautiful. The green countertop in the room fits the overall design very well. I like it. The small socket on the sofa is also very detailed Hygiene: The whole hotel is very clean and comfortable. Whether it is the room, the lobby or the bathroom, it is very clean and comfortable. It is also cleaned very cleanly every day. Service: From check-in to check-out, the service is excellent! The welcoming guy at the door delivered the takeaway super fast! We ordered a lot and felt a little embarrassed later, but the attitude of each guy was super good! Our housekeeper Jenny Xiaowang is super nice! Quick response, high efficiency, and very appropriate arrangement! High praise! The aunt and brother who cleaned the room are also very nice! They greeted me proactively and cleaned up in a timely and clean manner! When turning down the bed, they will also provide face washcloths and masks! ! It's really considerate. Daily washing service or ironing and drying service for 3 pieces of daily clothes: This service is very convenient for business trips or weddings like us! In summary, the experience is very good, whether it is the location, scenery or service. If I have to find fault, it is that the room door can be more soundproof, and there is still a gap when the bathroom door is closed to see the bed, hahaha, everything else is perfect. I will choose to stay there next time I go to Shanghai.