Marriott Properties in Shanghai

Booked this hotel for a business trip and was genuinely surprised in a good way. Daisy provided warm and attentive service, and check-in was a breeze. The desk had plenty of power outlets, and the lighting was soft and comfortable, so my eyes didn't get tired even after working on the computer for a long time. There are many shopping malls nearby, making it super convenient for dining and shopping. I'll definitely choose this place again next time I'm in town.

Found a real gem with this hotel! It's great value for money, the ambiance is fantastic, and the stay was super comfortable. A special shout-out to Bertha at the front desk – she's incredibly thoughtful and sweet! She proactively helped us get a quiet room, and resolved any issues promptly. The breakfast was absolutely delicious, and I loved being able to pick my own blanched vegetables, noodles, and vermicelli. Plus, the lounge staff were really welcoming and friendly! My friend and I booked a river-view room, and the beautiful river scenery right outside our window was amazing. Highly recommend!

Facilities: The hotel is relatively new and overall pretty good. The pool is a highlight – not crowded and the water is clear. Cleanliness: Also quite good, no stains found in the room. Environment: Although the location is a bit out of the way (but quite close to Ueno), it's very quiet, so I slept well. Service: This is something the hotel really needs to pay close attention to. If the hotel provides shuttle bus service, then properly arranging the number of passengers and timing is the most basic requirement. Starting from the airport pickup this time, the arrangements were unclear, which led to me having to take a taxi to the hotel myself. Fortunately, the hotel handled it appropriately by arranging a car for me when I checked out as compensation. In the evening, the Disney shuttle was significantly over capacity, causing everyone to wait for half an hour before departing. The extra people were seemingly picked up by a ride-hailing service called by the hotel. Everyone booked in advance at the front desk, so why did this happen? People are tired after a full day of playing with their kids, and it's hard not to get angry in this situation. The hotel should really reflect on this!

My friends came to visit Shanghai, and we booked the Marriott Executive Apartments Pudong, Hongqiao (Jingqiao) on a whim, just to try it out. It turned out to be an incredibly wise decision! The hotel is conveniently located in the elegant Biyun area, surrounded by a mature commercial district with numerous restaurants. Jingqiao Office Park is right nearby, offering a pleasant view from the guest rooms. The hotel lobby is elegant, comfortable, and inviting. The front desk staff were incredibly polite, patient, and thorough, providing detailed explanations about the hotel's facilities, arrangements, and dining options. The hotel rooms are spacious with fresh air, tastefully decorated, and feel very welcoming. The bedding was exceptionally clean, tidy, comfortable, and functional, clearly showing that the housekeeping is top-notch. The next day, the room cleaning and towel replacement services were prompt, efficient, and well-executed. The hotel breakfast was also excellent, with a wide variety of fresh and delicious food, and ample stock. Even with many guests, the restaurant maintained good order. All in all, my friends had a fantastic stay and said they would definitely choose this hotel again next time they visit.

The two-bedroom connecting room at Marriott is perfect for family trips. There's plenty of space, giving each family member their own comfortable bed, and the connecting passage allows for easy interaction. Having two bathrooms means no waiting in line for the toilet or shower. The Baohua Marriott is well-maintained and looks quite new. The bedding is clean, and the duvets seem fresh. In winter, the room temperature is controlled at 22-23 degrees Celsius, which isn't too hot, and it's just right with the duvet – I slept soundly all night (some hotels set the winter temperature at 25 degrees, and you wake up in the middle of the night feeling too hot even with the duvet). Although the hotel's buffet restaurant isn't huge, it's reasonably priced and offers excellent value for money. The staff are professional and always happy to help. Overall, the Shanghai Baohua Marriott is highly recommended.

1. There was a bathtub, but no bath salts or bath bags were provided. When I asked to purchase some, I was told the entire hotel didn't have any. 2. The hotel has a delivery robot, but doesn't offer room service. 3. The in-room phone was broken, so I had to go down to the lobby for any issues. 4. The repair job on the sink counter was very noticeable and quite unsettling if you have trypophobia. Other than that, the hygiene was very satisfactory, and the breakfast was plentiful. The abundance of mirrors was great for makeup application. Overall, it was still a much better experience than staying at the 'Wan Zong' hotel.