Mandarin Oriental Pudong Shanghai

Dear MO team, I loved the stay so much & I would stay again in future! Breakfast was great, room is big & clean. Managed to get a really good view of the room (straight view of pearl tower!) :) Check in was slim and smooth and every single staff at this hotel is super friendly. Easy access via shuttle to pearl tower and nearby malls. I would love to thanked Jeremy from the front desk & Julie as well for the help. You guys are so amazing and I rate 10/10 for the service 🇨🇳❤️❤️❤️❤️❤️

Great Hotel, amazingly comfortable beds and spacious rooms. Service level outstanding. Location is perfect! Easy to reach and at night perfect walk along the river. Very quite!

The trip in Shanghai is quite nice~ thanks to Steven's good hospitality and excellent sense of service. There are full of good surprises and make you feel like home: arty, cozy and exquisite. Will stay here again when back to Shanghai!

Everything’s fantastic. Great room. Very spacious. Excellent housekeeping. The only one imperfection was Yara, who worked at the gym counter. Poor attitude. Not the usual Mandarin Oriental standard. Retraining required.

Developed top rating ! from start to finish Amazing 2 night stay. That's *the* place. Top service, professionalism and kindness from all staff members throughout the entire stay. From the spotless check-in manager to check-out professional ladies, to the staff in the Club, Spa, at the entrance, literally at every single touch point (no names mentioned, not sure if it's allowed here). Great room : bedding, all fixtures are good or high quality (one cannot do without a leather wrapped Nespresso machine:). Big views on skyline and city. Impressive swimming pool , meant for swimming not lounging, and gym. Great breakfast buffets, no queues or excessively noisy even during golden week. Small downside, if one wants to be extra picky: the MO lounge club has great views, nice cocktails and amazing service, but food selection is a bit small and very repetitive (mostly the same 2-3 things a la carte and a couple of, cold-only, buffet options. Also only 1 white , 1 red wine. They could easily improve this with a small investment. Stayed at all big names, most everywhere. These guys are real pros, they should be sent around to teach, train and scold other hotel managers - mass market, hard discount experience with long queues at breakfast (tables placed in corridors near the elevators!!) , noisier than a 60 mln passengers airport and a miserable check-in and out. On the contrary MO Shanghai is very close to my lost-in-translation fascinating experiences at the before-renovation Park Hyatt Tokyo. So a big shout out to those who run MO Shanghai!