Starway Hotel (Shanghai Qibao Hongqiao Airport)

Starway Hotel (Shanghai Qibao Hongqiao Airport) Reviews

Starway Hotel (Shanghai Qibao Hongqiao Airport)

No. 7228 Zhongchun Road, Minhang District, Shanghai, 201101, ChinaSee Hotel Details
Starway Hotel (Shanghai Qibao Hongqiao Airport)
Starway Hotel (Shanghai Qibao Hongqiao Airport)Starway Hotel (Shanghai Qibao Hongqiao Airport)Starway Hotel (Shanghai Qibao Hongqiao Airport)
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1 night

Guest Reviews

9.3/10
Very Good
546 review
Verified reviews
Location9.2
Amenities9.2
Service9.4
Cleanliness9.5
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All reviews(546)
Positive reviews(523)
Reviews with photos/video(55)
Friendly front desk staff(27)
Large rooms(26)
Convenient parking(26)
Easy to get around(24)
Delicious breakfast(23)
Average sound insulation(22)
Close to airport(12)
Perfect for business trips(11)
Negative reviews(23)
Guest User
Double Room
Stayed in Dec 2024
Couples
1 review
8.5/10
Very Good
Posted on Feb 3, 2025
My experience in that hotel is very positive. The room is clean and very spacious. In addition, the hotel is nearby the hongqiao railway station and the hongqiao international airport. The only exception is that we couldn't have our breakfast due to the spring festival holiday
Response from Property: 一詩一花一木，沐浴過皎潔的明月，讓您感受家一樣的温馨。您來，小星就一直等在這裏。温馨為您，我們從始至終，點滴相隨。
Guest User
Superior Room (2 Beds)
Stayed in Feb 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Great location except for airport noise in evening
Response from Property: 每段時光不在乎長短，貴在開心。滿意的話可以推薦給您的朋友哦！
EdgarInChina
Double Room
Stayed in Nov 2024
Solo travelers
2 review
6.5/10
Posted on Dec 22, 2024
Aircon not working well
Response from Property: 一詩一花一木，沐浴過皎潔的明月，讓您感受家一樣的温馨。您來，小星就一直等在這裏。温馨為您，我們從始至終，點滴相隨。
Flyfabio
Deluxe Suite
Stayed in Dec 2022
Solo travelers
17 review
8.5/10
Very Good
Posted on Jan 26, 2023
Beautiful big and clean room. The location of the hotel is not the best but i enjoyed my time there. Personally i can recommend it.
Response from Property: Thank you for your comments and suggestions.we will make efforts to improve the deficiencies and bring you a better exprience.
Guest User
Superior Room (2 Beds)
Stayed in Oct 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Nov 25, 2024
The room is clean and the environment is good. The front desk staff is also very enthusiastic Recommended
Original TextTranslated by Google
Response from Property: 一詩一花一木，沐浴過皎潔的明月，讓您感受家一樣的温馨。您來，小星就一直等在這裏。温馨為您，我們從始至終，點滴相隨。
Guest User
Double Room
Stayed in Sep 2024
Travel with friends
9 review
10.0/10
Outstanding
Posted on Oct 7, 2024
The hotel is close to Hongqiao Airport and the high-speed rail station, which is convenient after getting off the train at night. The breakfast facilities are also good. There is also a Family Mart downstairs to meet your needs.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力，期待下一次的出行，我們能為您創造更加完美的服務。
Gangjinshuini0835
Superior Room (2 Beds)
Stayed in Feb 2023
Business travelers
17 review
8.0/10
Very Good
Posted on Mar 31, 2023
It should be more proactive to ask customers about their requirements for disposable products, remember there are combs. The service attitude is still very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your valuable comments on our hotel. We will keep it in mind and continue to improve, and make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Jieaobuxundelunkuo
Double Room
Stayed in Feb 2023
Business travelers
116 review
4.0/10
Posted on Mar 29, 2023
A particularly disappointing stay! When I arrived at the store after 8 o'clock in the evening, you asked me to wait for the room, saying that the hourly room hadn't been cleaned up yet! I was afraid I couldn't get up, so I ordered a wake-up call, but you didn't do it! I am convinced!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you have brought. I am sorry that you have waited too long due to the tight room availability on that day. We will strengthen the training of our staff and increase the speed of room grabbing. Sorry again!
Guest User
Double Room
Stayed in Feb 2023
Business travelers
18 review
10.0/10
Outstanding
Posted on Mar 9, 2023
Hotel service is thoughtful, praise!
Original TextTranslated by Google
Response from Property: It is really exciting to see the simple and profound praise from the guest officers. We provide the most considerate and meticulous service for each guest officer. The encouragement from the guest officers is the greatest support and encouragement for the hotel. We will serve everyone well Family, look forward to seeing you again!
Guest User
Double Room
Stayed in Feb 2023
Business travelers
3 review
10.0/10
Outstanding
Posted on Mar 12, 2023
Very nice, comfortable stay.
Original TextTranslated by Google
Response from Property: Simple words, without gorgeous decorations, are indeed full of touch, thank you for meeting, Xiaoxing is always with you. Guest officer, remember to come here often!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2023
Travel with friends
7 review
10.0/10
Outstanding
Posted on Mar 27, 2023
good. . . . . .
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your praise of our store. We will, as always, live up to your trust and look forward to your next visit.
Guest User
Double Room
Stayed in Mar 2025
Business travelers
41 review
10.0/10
Outstanding
Posted on Apr 29, 2025
從踏入酒店的那一刻起，就被貼心周到的服務驚艷到了！前台工作人員笑容親切，快速辦理入住，還免費升級了房型！酒店設計充滿高級感，大堂香氛和背景音樂瞬間讓人放鬆～ 🛏️ **房間體驗**：房間寬敞明亮，床品柔軟得像睡在雲端！細節滿分——智能窗簾 🍴 **餐飲驚喜**：早餐種類多到挑花眼，現做的班尼迪克蛋和本地特色小吃超讚！晚餐在酒店餐廳點了招牌菜，食材新鮮、擺盤精緻，服務生還貼心推薦了搭配紅酒，味蕾大滿足！ 無論是商務出行還是度假放鬆，這裏都能給你極致享受！強烈推薦給所有追求品質的朋友
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Response from Property: 每段時光不在乎長短，貴在開心。滿意的話可以推薦給您的朋友哦
Anonymous User
Superior Double Room
Stayed in Mar 2025
Business travelers
2 review
5.2/10
Posted on Apr 9, 2025
被子如果皮膚直接接觸會導致皮膚癢，入店時不一起把早餐券給了，晚上入住時和前台説這個事情，前台以太忙為由拒絕提供。餐廳也不能用房號驗證早餐，非要早上先去前台領券，再去餐廳吃飯。臨街房間噪聲很大，而且窗簾拉不嚴，有縫隙。衞生間淋雨室門關不上，電視不能投屏。
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Response from Property: 親愛的客官，非常感謝您的反饋，小店也非常重視您提出的問題，將對此進行改善和提高，我們會針對問題制定整改計劃並加強後期培訓與監督。茫茫人海期待與您的再次相遇！
Guest User
Deluxe Family Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 6, 2025
很不錯！離地鐵站也蠻近的，吃飯挨着七寶吃的也很多，前台姐姐人很好的，看我們有三個人給了兩張卡，沒帶早餐券也很熱心的幫我們補了，是一次很不錯的旅行。
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Response from Property: 每段時光不在乎長短，貴在開心。滿意的話可以推薦給您的朋友哦！
Anonymous User
Double Room
Stayed in Sep 2024
Couples
1 review
7.5/10
Posted on Oct 6, 2024
房屋設施比較偏舊，應該是別的酒店翻新的 ，去上海這幾天住的都是華住會全季和星程，整體都不是很滿意，一般
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Response from Property: 尊敬的客人，感謝您的選擇入住與反饋。對於給您帶來的不太愉悦的體驗，我們深表歉意。您的建議非常重要，我們已經反饋給客房部並立即進行了改進，相信日後我們的同事在為客人服務時將更加細緻。再次對您深表歉意，期待您的再次入住感受我們更好的服務。