Hompton Hotel by The Beach

Hompton Hotel by The Beach Reviews

Hompton Hotel by The Beach

533, Jalan C M Hashim, Tanjung Tokong, Tanjung Bungah, Penang, 11200, MalaysiaView Hotel Details
Hompton Hotel by The Beach
Hompton Hotel by The BeachHompton Hotel by The BeachHompton Hotel by The Beach
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Hompton Hotel by The Beach Guest Reviews

4.4/5
Very Good
605 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(605)
Positive reviews(586)
Reviews with photos/video(266)
Nice sea view(115)
Delicious breakfast(90)
Close to beach(43)
Perfect for business trips(28)
Delicious buffet(16)
Tasty restaurant(8)
Friendly front desk staff(8)
Has an infinity pool(4)
Negative reviews(19)
genieeeeee
Supreme Room
Stayed in Dec 2024
Family
14 review
4.0/5
Very Good
Posted on Feb 4, 2025
Good experiences. For those who is driving must have good driving skill as parking is narrow.
Response from Property: Dear Genieeeeee,Thank you for sharing your feedback. We’re glad to hear that you had a good experience overall and appreciate your positive comments on our surroundings, amenities, cleanliness and service.We understand your concern about the parking and we apologise for any inconvenience caused. We will certainly take your comments into consideration as we work on future plans in improving the parking experience for our guests.We hope to welcome you back soon for an even better experience.Warmest regards,Hompton Management Team
Anonymous User
Deluxe Room
Stayed in Dec 2024
Travel with friends
3 review
4.5/5
Great
Posted on Jan 7, 2025
Very friendly front desk.. Room is clean. There's a crowded hawker just right in front the hotel.. BBQ seafood, pizza, Ba kut teh, satay, curry fish head, etc..
6/8
Response from Property: Dear Guest,Thank you for sharing your kind feedback. We are delighted to hear that you found our front desk team to be very friendly and that you were satisfied with the cleanliness of your room.We look forward to welcoming you back to Hompton for another pleasant stay.Warm regards,Hompton Management Team
Patrick
Premium Supreme Suite
Stayed in Dec 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on Jan 9, 2025
Buffet and breakfast was good. Spacial room with nice seaside view. Swimming pool with endless view of sea
Response from Property: Dear Patrick,Thank you for sharing your wonderful experience with us! We’re absolutely thrilled to hear that you enjoyed our delicious and diverse buffet breakfast, as well as the spacious room with its breathtaking seaside view.It’s fantastic to know that you appreciated the serene and picturesque endless view from our swimming pool. We’re delighted that your stay was filled with comfort and memorable moments, and we can’t wait to welcome you back for another extraordinary and relaxing visit.Warm regards,Hompton Management Team
Wan Sheng Ooi
Premium Supreme Suite
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Fantastic room view Comfortable mattress, pillow and blanket Friendly reception and restaurant
Response from Property: Dear Wan Sheng Ooi,Thank you for taking the time to share your lovely feedback! We’re delighted to hear that you enjoyed the fantastic view from your room and found the mattress, pillow, and blanket to be comfortable.Your kind words about our friendly reception and restaurant team truly mean a lot to us. We’ll be sure to share your compliments with them. We hope to have the pleasure of welcoming you back for another enjoyable stay!Warm regards,Hompton Management Team
AlexLai17
Deluxe Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Thanks to Tadzir (Forgotten his name) for the wonderful room with seaview.
Response from Property: Dear AlezLai17,Thank you for choosing to stay with us. We will be sure to convey your kind compliments to our team. We are pleased that you enjoyed your stay and we look forward to welcoming you back again sometime soon.Warmest regards,Hompton Management Team
NotieJ
Deluxe Room
Stayed in Nov 2024
Family
6 review
2.5/5
Posted on Dec 26, 2024
We checked in at 5PM, only to be told our room wasn't ready—seriously?! We requested a higher floor but were told to wait, and then ended up on the lowest floor instead. We also requested an additional bed and agreed to the price offered, but when we returned to the hotel, the bed hadn't been added. Worse, they tried to charge us a significantly higher price. What kind of service is that? With all these nonsense, we decided to check out the next day, the duty manager said we wouldn't be refunded for the additional night. This reflects poorly service provided because we book through trip.com instead of book directly through hotel website?!! Additionally, with only three lifts serving over 30 floors, the waiting time was unbearable. In conclusion, we would not recommend this hotel and will not be returning. There are plenty of better options nearby that offer better value and service.
Response from Property: Dear NotieJ, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including the delay in room availability, the confusion regarding the additional bed, and the challenges with the lift. We understand how frustrating this must have been and regret that your experience fell short of expectations.We believe our Front Office Manager has already reached out to you regarding your concerns, and we hope this has provided some clarity. We genuinely value your feedback and are reviewing these matters with our team to ensure improvements are made.We truly hope you will grant us another opportunity to welcome you back in the future, as we strive to provide a much better experience.Warm regards.Hompton Management Team
Qi
Premium Suite
Stayed in Nov 2024
Couples
13 review
4.5/5
Great
Posted on Dec 26, 2024
Very good Seaview hotel, the staff is very friendly and helpful. I will visit again.
Response from Property: Dear Qi, Thank you for your wonderful review! We’re so glad to hear that you enjoyed our beautiful seaview and that our team made your stay more memorable. It’s always a pleasure to receive such positive feedback. We look forward to welcoming you back to Hompton on your next visit.Warm regards,Hompton Management Team
Joshan
Deluxe Room
Stayed in Oct 2024
Couples
32 review
4.7/5
Amazing
Posted on Nov 16, 2024
I do love the view and the staffs are really helpful. They welcome us with warm smile.
Response from Property: Dear Joshan, Thank you so much for your kind words! We're delighted to hear that you enjoyed the beautiful view and that our team made you feel welcomed with their warm smiles. We’re glad to know we could make your stay special. We look forward to welcoming you back for another memorable experience!Warm regards,Hompton Management Team
Guest User
Family Two-bedroom Suite
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Everything is prefect , services are good , my whole family enjoys the stay , kudos to the staff !
Response from Property: Dear Guest, Thank you for your fantastic review! We're thrilled to hear that you and your family had a perfect stay and enjoyed our services. Your kind words about our staff mean a lot to us, and we look forward to welcoming you all back for another wonderful experience!Warm regards, Hompton Management Team
Joseph
Deluxe Room
Stayed in Sep 2024
Family
2 review
3.7/5
Posted on Oct 6, 2024
Nice view of the beach 🏖️ location ok, still need to cab to nearby malls but got local food haven stone throw distance away. Room quite spacious but the mini bar was not cold. Not equivalent to a mini fridge.
Ling Huey Goh
Premium Supreme Suite
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 1, 2024
Everything is good. Nice view, comfortable bed, clean
Response from Property: Dear Ling Huey Goh, Thank you for sharing your positive experience! We’re glad to hear that you enjoyed the nice view, comfortable bed, and clean surroundings. Your satisfaction means a lot to us, and we hope to welcome you back soon for another wonderful stay!Warm regards,Hompton Management Team
Anonymous User
Deluxe Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Vary comfortable and spacious with good view, clean and well maintained
Response from Property: Dear Guest, Thank you for taking the time to share your experience! We're delighted to know that you found your stay comfortable and spacious, with a great view and well-maintained surroundings. Your satisfaction means a lot to us, and we look forward to welcoming you back for another wonderful visitWarm regards, Hompton Management Team
Guest User
Deluxe Room
Stayed in Jul 2024
Family
1 review
3.0/5
Posted on Aug 28, 2024
Nice view from window. Free Nespresso capsules daily. The weather was hot so it may attracts some insects.
Response from Property: Dear Guest,Thank you for sharing your feedback! We’re glad you enjoyed the nice view and the complimentary Nespresso capsules. We appreciate your understanding about the weather conditions and will continue to take steps to ensure a comfortable stay for all our guests. We look forward to welcoming you back!Best regards, Hompton Management Team
Masitah Mohd BadrinLt Siti Nur
Deluxe Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Hotel Staf and facilities all Good.
Response from Property: Dear Masitah Mohd, Thank you for your kind words! We’re thrilled to hear that you enjoyed our facilities and experienced excellent service from our team. It’s wonderful knowing that we could contribute to a pleasant stay, and we hope to welcome you back for another great experience.Warm regards,Hompton Management Team
KENGOLIEW
Supreme Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Great location and Good View.
Response from Property: Dear Kengoliew, Thank you for your kind review! We’re glad to hear that you enjoyed our location and the beautiful views. We look forward to welcoming you back on your next visit!Warm regards,Hompton Management Team