Renaissance Shanghai Caohejing Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shanghai
Renaissance Shanghai Caohejing Hotel
No. 397 Tianlin Road, Xuhui District, Shanghai, 200233, China
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Renaissance Shanghai Caohejing Hotel welcomes you to China with sophisticated style and award-winning service. You'll find our hotel in the vibrant Xuhui district, within the Caohejing New Technology Development Zone; the National Exhibition and Convention Center (NECC) is close by, as is the Hongqiao business district and the ancient town of Qibao. Eclectically designed yet functional rooms and suites offer touches of whimsy and perks like complimentary high-speed Wi-Fi and marble bathrooms, as well as views of Shanghai. Elsewhere at the hotel, you can enjoy local and global cuisine at one of our several restaurants, work out in the fitness center, swim in the indoor pool or indulge in a treatment at Touch Spa. If you're planning an event in Xuhui district, our hotel boasts a range of adaptable venues, including a pillarless ballroom and a modern boardroom. We hope you'll discover the city while you're here, too; our Navigator is on hand with tips to help you experience Shanghai like a true local.Show More
We Price Match
Last booked 4 hrs ago
Highlights
Free parking
Varied breakfast
Ideal location
Airport pick-up available
Lots to doAmenities
Priority airport pick-up
Taxi booking service
Languages spoken at front desk
Priority airport drop-off
Station drop-off service
Currency exchange
Luggage storageFree
Business center
All Amenities
Property Description
Renaissance Shanghai Caohejing Hotel welcomes you to China with sophisticated style and award-winning service. You'll find our hotel in the vibrant Xuhui district, within the Caohejing New Technology Development Zone; the National Exhibition and Convention Center (NECC) is close by, as is the Hongqiao business district and the ancient town of Qibao. Eclectically designed yet functional rooms and suites offer touches of whimsy and perks like complimentary high-speed Wi-Fi and marble bathrooms, as well as views of Shanghai. Elsewhere at the hotel, you can enjoy local and global cuisine at one of our several restaurants, work out in the fitness center, swim in the indoor pool or indulge in a treatment at Touch Spa. If you're planning an event in Xuhui district, our hotel boasts a range of adaptable venues, including a pillarless ballroom and a modern boardroom. We hope you'll discover the city while you're here, too; our Navigator is on hand with tips to help you experience Shanghai like a true local.
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4.7/5
OutstandingRoom facilities are complete and service is meticulous
All 725 Reviews
Surroundings
Metro: Hongmei Road
(570m)
Metro: Caohejing Hi-Tech Park
(970m)
Airport: Shanghai Hongqiao International Airport
(8.6 km)
Train: Shanghai South Railway Station
(6.3 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe 2 Double Room
2 Double bed
37m² | Floor: 5-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Club lounge access, 1 Bedroom Suite, 1 King, City view
1 Queen bed
78m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier King Room
1 Queen bed
37m² | Floor: 11-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier 2 Double Room
2 Double bed
37m² | Floor: 11-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Club 2 Double Room
2 Double bed
37m² | Floor: 18-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe King Room
1 Queen bed
37m² | Floor: 5-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Club King Room
1 Queen bed
37m² | Floor: 18-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Outstanding
725 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.7
- Location4.7
- Service4.7
Average for similar properties in Shanghai
Anonymous User
March 5, 2025
服務態度惡劣，全程冷臉敷衍
辦理入住時，前台鄭先生全程未主動問候，僅機械式詢問預訂訊息。當我提出因帶小童希望調整至高樓層安靜房型時，他直接回復“系統已鎖定，無法更改”，未嘗試協調或解釋原因。期間多次低頭處理其他事務，語氣生硬，甚至在我詢問早餐時間時僅用手指向大堂指示牌，未作任何口頭説明。其冷漠態度與網頁宣傳的“熱情周到服務團隊”形成鮮明對比。
鄭先生的服務表現反映出酒店對前台人員的職業素養培訓不足，尤其在應急問題處理與情緒管理方面存在明顯短板。 此次入住體驗因前台鄭先生的服務問題大打折扣，不僅影響個人行程，更損害了萬豪旗下品牌的信譽。希望酒店正視服務短板
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Anonymous User
March 5, 2025
老外自己選的，他們很滿意！
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Maidelinxiongxin
March 3, 2025
還可以，不錯
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Guest User
February 26, 2025
房間乾淨舒適
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Joeeeeey
February 25, 2025
環境很好 距離公司近
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Guest User
February 25, 2025
十多年來的選擇，服務資質都很好。
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Hanhan0407
February 23, 2025
入住辦理很快
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Anonymous User
February 21, 2025
The hotel is in an extremely convenient location, close to major attractions and convenient for travel. The rooms are elegantly decorated and comfortable, and the beds are soft, suitable for a long rest. In terms of dining, the hotel offers a variety of options. In addition, the hotel also has a gym and swimming pool with complete facilities to meet the various needs of guests. The overall experience was very pleasant and I would choose this hotel again.
Original TextTranslation provided by Google
Wangridefeng
February 17, 2025
設施：很好
衞生：乾淨
環境：好，早餐比較豐盛
服務：也很好，入住的時候還送了小可樂和水果，提個建議，可以每天都送，畢竟一瓶成本不高，但是滿足感和賓至如歸的感覺會讓人更舒服
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Services & Amenities
Popular Amenities for China Travel
Priority airport pick-up
Additional charge
Taxi booking service
Languages spoken at front desk
Priority airport drop-off
Additional charge
Station drop-off service
Additional charge
Currency exchange
Luggage storage
Free
Business center
Secretarial services
Restaurant
Parking
Free
Gym
Wi-Fi in public areas
Free
Conference room
Additional charge
Indoor swimming pool
Free
Laundry room
Bar
Service robots
Tour and ticket booking service
Cafe
Multi-function room
Spa
Executive lounge
24-hour front desk
Restaurant
Gym
Conference room
Indoor swimming pool
Bar
Spa
Executive lounge
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Business hours
Parking
Parking
Free
Transportation
Priority airport pick-up
Additional charge
Taxi booking service
Priority airport drop-off
Additional charge
Station drop-off service
Additional charge
Business Services
Business center
Secretarial services
Conference room
Additional charge
Fax/copying service
Free
Postal service
Multimedia display system
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Luggage storage
Free
Safe at front desk
Wake-up call
Bellhop
Tour and ticket booking service
Lockers available
Express check-in and check-out
Concierge service
24-hour front desk
Languages Spoken
English
Chinese
Food & Drink
Room service
Bar
Cafe
Lobby bar
Public Areas
No smoking in public areas
Elevator
ATM
Service robots
Non-smoking floor
Humidifier
Smoking area
PA and sound system
Water purifier
Executive lounge
Executive floor
Health & Wellness
Gym
Spa
Cleaning Services
Dry cleaning
Clothes steamer
Laundry service (on-site)
Laundry room
Ironing service
Accessibility
Handrails on stairs
Accessible rooms available
Wheelchairs available
Safety & Security
Fire alarm
CCTV in public areas
Intruder alarm
Smoke detector
Security personnel
Fire extinguisher
Keycard entry system
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | CNY 158.00 (approx. IDR 354,977) per person per night |
Breakfast
StyleBuffet
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 114.00 (approx. IDR 256,123) per person |
Children over 1.4m in height | CNY 228.00 (approx. IDR 512,245) per person |
Adult | Buffet:CNY 228.00 (approx. IDR 512,245) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2012
- Renovated: 2020
- Number of Rooms: 373
Renaissance Shanghai Caohejing Hotel welcomes you to China with sophisticated style and award-winning service. You'll find our hotel in the vibrant Xuhui district, within the Caohejing New Technology Development Zone; the National Exhibition and Convention Center (NECC) is close by, as is the Hongqiao business district and the ancient town of Qibao. Eclectically designed yet functional rooms and suites offer touches of whimsy and perks like complimentary high-speed Wi-Fi and marble bathrooms, as well as views of Shanghai. Elsewhere at the hotel, you can enjoy local and global cuisine at one of our several restaurants, work out in the fitness center, swim in the indoor pool or indulge in a treatment at Touch Spa. If you're planning an event in Xuhui district, our hotel boasts a range of adaptable venues, including a pillarless ballroom and a modern boardroom. We hope you'll discover the city while you're here, too; our Navigator is on hand with tips to help you experience Shanghai like a true local.