Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone)
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1 room, 2 adults, 0 children
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Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone)
Building 1, No. 30, Lane 349, Xingnan Road, Pudong New Area, Shanghai, 200137, China
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Last booked 11 hrs ago






Highlights
Translation tools
Most card payments accepted
English-speaking staff
Varied breakfast
Ideal locationShow more
Amenities
Public parkingFree
24-hour front desk
Luggage storageFree
Restaurant
Taxi booking service
Service robots
Conference room
Secretarial services
All amenities
Property Description
The Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) provides a great place for travelers to relax after a busy day. Visitors to Shanghai will find that the Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) is a fantastic accommodation choice.
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9.3/10
Very satisfied! I like it
All 1,282 reviews
Surroundings
Metro: Hangjin Road
(1.6 km)
Metro: Zhouhai Road
(1.8 km)
Airport: Shanghai Pudong International Airport
(33.2 km)
Airport: Shanghai Hongqiao International Airport
(35.3 km)
Train: Shanghai Railway Station
(18.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Deluxe Queen Room
1 Queen bed
22-25m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Duplex Suite(Windowless)
1 Queen bed
35-40m² | Floor: 3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Deluxe Double Room
2 Single bed
22-25m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
8
Superior Queen Room
1 Queen bed
20-22m² | Floor: 2-5
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
8
Superior 2-bed Room
2 Single bed
22-25m² | Floor: 2-5
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
10
Executive Suite
1 Queen bed
40-45m² | Floor: 2-5
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
6
Standard Twin Room (No Window)
2 Single bed
18-22m² | Floor: 5
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
7
Business Queen Room
1 Queen bed
28-30m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
6
Standard Queen Room (No Window)
1 Queen bed
18-20m² | Floor: 5
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
8
Duplex Suite
1 Queen bed
35-50m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Very Good
1,282 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.3
- Amenities9.2
- Location9.3
- Service9.5
Average for similar properties in Shanghai

Review summary
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Value for Money: The hotel provides a good balance of comfort and affordability, with standard room sizes, functional facilities, and reasonable pricing that suits both business travelers and families.(based on 26 reviews)
Guest User
October 20, 2025
Stay for 10 days , price value is ok without any special expectations . Service is good just smelly with tobacco everywhere
Mohit Madana Kumar
March 20, 2024
The service was good, the hotel in location is not that good. And don't book the room without windows it wasnt a good experience. But other facilities were ok.
_WeChat429477****
May 22, 2023
The location is convenient and the price is reasonable. The hotel itself is clean and the beds are comfortable enough.
Some things that could be better:
1) They only had cheap disposable plastic cups at breakfast which made it impossible to drink hot tea or coffee.
2) The shower head was broken and the overhead shower didn’t work.
Things that were good:
1) The hotel staff were very friendly and accommodating.
2) checkout was fast and convenient
Guest User
September 5, 2023
WORST hotel ever, no helpful customer service at the reception desk. They don't care about helping foreigners (from my experience) even if you have an emergency, they will just say its your problem not theirs..... Avoid this hotel. Contact the corporate office and report them.
M511590****
May 10, 2024
設施:很好
衞生:房間很乾凈
環境:很舒適
服務:前台服務態度很好!房間也很乾凈,吃飯很方便,旁邊有便利店 很方便
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M34432****
October 6, 2024
房間乾淨整潔,前台服務熱情周到,個人不太喜歡酒店外觀,感覺看起來一般。
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Guest User
November 18, 2023
酒店位置不錯,但作為一個三星旅館,該酒店的設施非常糟糕。我們有兩次在不同時段入住。第一次住的是豪華間,但裏面有和濃的煙味,雖然牆上掛有禁止吸煙的標識。向前台反映,回答説他們也沒有辦法。第二次入住是前兩天。浴巾很老舊,手感很硬。其中一條已經破爛不堪(見附圖)。也不知房間是怎樣打掃的,地毯上竟然踩到一個兩寸多長的鐵釘(見圖)。我們在外高橋也住過另外一個三星維也納酒店,那個在各方面都明顯比這個好很多,早餐也明顯比這個酒店好,説明是該酒店管理上存在很大的問題問題。以後不會再入住這家酒店。
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M472522****
May 13, 2024
前台服務員很熱情,房間很乾凈 旁邊有超市和飯店 吃飯出行都很方便,房間無線網也可以 下次還會再來!
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Services & Amenities
Most popular amenities
Public parking
Free
24-hour front desk
Luggage storage
Free
Restaurant
Taxi booking service
Service robots
Conference room
Secretarial services
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Restaurant
Conference room
Restaurant
Restaurant
Style: Buffet
Cuisine: Chinese
Open for: Breakfast
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-09:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Front desk services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Translation tools available
Electronic ID reader for check-in
Languages spoken
English
Japanese
French
Spanish
German
Danish
Czech
Afrikaans
Portuguese
Russian
Thai
Filipino
Vietnamese
Chinese (Cantonese)
Chinese (Mandarin)
Public areas
Elevator
Ventilation system
Service robots
No smoking in public areas
Smoking area
PA and sound system
Non-smoking floor
Cleaning services
Clothes steamer
Laundry room
Business services
Conference room
Postal service
Fax/copying service
Additional charge
Multi-function room
Secretarial services
Multimedia display system
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 12:00
Check-out: Before 14:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 16 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-09:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:CNY 38.00 (approx. HK$41.82) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The guest checking in must be between 18–80 years old.
Paying at the hotel
Property Description
- Opened: 2016
- Renovated: 2020
- Number of Rooms: 141
Phone:+86-21-58877885
The Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) provides a great place for travelers to relax after a busy day. Visitors to Shanghai will find that the Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) is a fantastic accommodation choice.
Shanghai Railway Station is located approximately 19km away and Shanghai Pudong International Airport around 33km away. Being just minutes away from Hangjin Road Metro Station allows guests to explore the city with ease. This hotel is located near many of Shanghai's attractions including Waigaoqiao Culture and Art Center, Gaoqiao Ancient Town and Pudong Peony Garden.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shanghai hotel offers parking on site.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling on business, this hotel is consistently one of the most popular choices.
Shanghai Railway Station is located approximately 19km away and Shanghai Pudong International Airport around 33km away. Being just minutes away from Hangjin Road Metro Station allows guests to explore the city with ease. This hotel is located near many of Shanghai's attractions including Waigaoqiao Culture and Art Center, Gaoqiao Ancient Town and Pudong Peony Garden.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shanghai hotel offers parking on site.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling on business, this hotel is consistently one of the most popular choices.
Frequently Asked Questions
What’s the cancellation policy at Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone)?
The cancellation policy at Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) depends on your room type and booking terms.What’s the cancellation policy at Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone)?
What are the check-in and check-out times at Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone)?
Check-in at Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) starts from 12:00, and the standard check-out time is by 14:00.What are the check-in and check-out times at Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone)?
Are pets allowed at Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone)?
No, pets are not allowed at Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone).Are pets allowed at Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone)?
Does Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) have a restaurant on-site?
Yes, Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) features an on-site restaurant serving Chinese cuisine.Does Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) have a restaurant on-site?
How do I get to Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) from the nearest airport?
The nearest airport is Shanghai Pudong International Airport, located about about 31 mins from hotel by car (33.2 km) away.How do I get to Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) from the nearest airport?
Does Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) offer airport transfer services?
No, Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) doesn’t offer airport shuttle or transfer options.Does Vienna Hotel (Shanghai Waigaoqiao Free Trade Zone) offer airport transfer services?
About This Property
| Nearest Airport | Pudong Intl. Airport |
|---|---|
| Distance to Airport | 33.21KM |
| Nearest Train Station | Shanghai Railway Station |
| Distance to Train Station | 18.9KM |
| Nearest Subway Station | Hangjin Road |
| Distance to Subway Station | 1.62KM |
| Average Price From | HKD455 |
| Hotel Star Rating | 3 |















