The Peninsula Shanghai
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The Peninsula Shanghai
No.6 of Gourmet Hotels in Shanghai
No. 32 Zhongshan East-1 Road, Huangpu District, Shanghai, 200002, China
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Amenities
Indoor swimming pool
Spa
Massage room
Gym
ParkingFree
Priority airport pick-up
Car rentals
Bar
All amenities
Property Description
The Peninsula Shanghai (Shanghai Bandao Jiudian), the first building built on the Bund in 60 years, brings world-renowned Peninsula standards of luxury back to Shanghai nearly three quarters of a century after its exit from the city after managing the Art Deco-inspired Astor House. With unparalleled views of the Bund, Huangpu River, and futuristic Lujiazui skyline, the Peninsula Shanghai's interior designs reference Shanghai's glory days as the "Paris of the Orient." All rooms come complete with a host of luxuries. Superior rooms feature 46" flat screen TVs, work desks with iPod connectivity, spa-like bathrooms featuring mood-lighting, TVs, phone access, double vanities and rainforest showers; while Peninsula-engineered beds ensure wonderful sleep uninterrupted by any outside noise thanks to triple-paned glass windows. Dining is a highlight in this Shanghai hotel, with both Sir Elly's Restaurant, Bar and Terrace and Yi Log Court headed by chefs experienced in delivering Michelin-starred culinary excellence. Sir Elly's rooftop location allows diners to dine in style and enjoy superb views of the Bund. A fully equipped fitness center, 25-m pool, steam rooms, saunas and the Peninsula spa ensure guests always look and feel their best. The Rose Ballroom's oversized elevator can fit a limousine, meaning that almost any production or event can be hosted. Past events include car shows by Maserati, and dramatic theater plays, all supported by the Peninsula's excellent catering and conventions staff.
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9.4/10
The room is very large and the service is very good
All 1,904 reviews
Surroundings
Metro: East Nanjing Road
(620m)
Metro: Tiantong Road
(1.0 km)
Airport: Shanghai Hongqiao International Airport
(16.0 km)
Airport: Shanghai Pudong International Airport
(40.8 km)
Train: Shanghai Railway Station
(5.4 km)
Train: Shanghai South Railway Station
(13.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Executive Suite
1 King bed
90-94m² | Floor: 4-10
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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5
Deluxe River-view Suite
1 King bed
105-110m² | Floor: 3-10
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

5
Deluxe Garden-view Suite
1 King bed
105-110m² | Floor: 4-10
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

5
Grand Deluxe Suite
1 King bed
120-125m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Deluxe Room-King Bed
1 King bed
54-59m² | Floor: 4-11
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

5
Premier Deluxe River-view Room-Two Beds
2 Single bed
71-89m² | Floor: 3-8,10-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Super Deluxe River-view Suite
1 King bed
120-125m² | Floor: 3-10
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Deluxe Garden-view Room-King Bed
1 King bed
54-59m² | Floor: 3-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

5
Deluxe 2-bed Room
2 Single bed
54-59m² | Floor: 4-11
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

5
Deluxe Garden-view Room-Two Beds
2 Single bed
54-59m² | Floor: 3-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Deluxe River-view Room
1 King bed
54-55m² | Floor: 3-10
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Premier Deluxe River-view Room
1 King bed
71-89m² | Floor: 3-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
1,904 reviews

- Cleanliness9.6
- Amenities9.4
- Location9.5
- Service9.2
Average for similar properties in Shanghai

Guest User
August 25, 2025
一如既往的好,Harry辦入住很細心
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Guest User
August 25, 2025
生日staycation,從早餐到泳池,從房間到頂樓酒吧,非常棒的體驗
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Guest User
August 24, 2025
服務:客房服務一般
環境:三層的江景房😂
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Guest User
August 24, 2025
入住體驗很好。房間很舒服。
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Anonymous User
August 24, 2025
一、抵達與入住
1. 前台由 Rustin 辦理入住:
• 我預訂的是園景房,當時房間沒有安排好,所以他提到可以安排外灘景觀房。
• 當時已着手為我製作房卡並安排歡迎禮品送往“新房間”。
• 也許是突然電腦系統顯示園景房已打掃完成,他又當著我麪取消歡迎禮品配送。
• 而且最終把選擇交給我:“要園景還是外灘”,讓我做決定。因為我不熟悉酒店房型,所以這種把問題報給客人的行為非常不專業,沒有禮貌。
2. 最終他給了我1205 園景房:
• 一進門便聞到非常明顯的臭味+潮濕黴味,明顯是“剛打掃完匆忙放出來”的房間,沒有樓層主管複查。
• 單方面認為,快速把園景房給我,很可能是為了把外灘景觀房留給直接預訂或付費升級的客人。
二、歡迎禮品環節
• 送禮品的女員工面對我提出的“房間是否有味道”的問題,選擇撒謊:
• 一開始,聲稱自己“鼻子不通氣,感冒了,聞不到”。但實際上,在送水果點心時,她甚至沒有戴口罩
• 反饋後,經理告訴我,實際上她撒謊,根本沒有感冒。
三、早餐體驗
1. 座位安排:
• 我要求靠窗花園景觀位,被告知需等待,我可以接受。
• 我最終被Luna安排在餐廳角落的位置,且根據觀察,後續翻枱,她沒有主動跟進,或者詢問我是否依然需要換位的情況。
2. 點單與飲品:
• 至少 6-8左右分鐘才有人來問是否點單,所有點單和飲品選擇都是由Speik協助完成
• 點了冰美式,卻直接上了帶純牛奶的咖啡,未詢問過敏源情況。
• 等待了好久才送達咖啡。
3. 餐食:
• 日式早餐等了 30 分鐘左右才上。
• 荒謬的是,1 小時後居然又被重複送來一份,顯示傳菜系統嚴重混亂。
4. 麪包籃事件:
• 我提出想單點麪包籃。
• Speik直接“用手一指”,讓我自己去拿,拒絕協助挑選以及拒絕我的點單。
四、投訴與溝通
1. 我通過 WhatsApp(PenChat)提出投訴。
2. 部門經理層級雖多次出面,但總監/高層完全缺位。
最後聲明,我全程未接受也拒絕了任何形式的免單,未接受任何酒店的小禮物,因為我需要得到的是入住酒店在客人入住期間真正的尊重。但很可惜,他們在一開始,就沒有做好。
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Guest User
August 24, 2025
早餐非常棒 非常喜歡 環境優美 餐廳的價格也不貴 而且非常可口 如果下次有機會再來 我一定會再次入住這家酒店 總之 整體感覺非常棒!
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Feilaifeiqudelinxiaoyu
August 24, 2025
酒店離外灘好近!床睡起來很舒適!
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Ausnow
August 23, 2025
My husband and I celebrated our anniversary at the Peninsula Shanghai. We've stayed at nearly every hotel in Shanghai, and the Peninsula still stands out. We upgraded to a suite, which was absolutely stunning, with a view of the Bund.
There were a few minor drawbacks: the welcome fruit was a bit lackluster, and the mini-fridge was charged. 😹
But the flaws outweighed the advantages, and I'd definitely stay there again.
Original TextTranslation provided by Google

Guest User
August 22, 2025
姓陳的女管家,主動為我們房間升級,安排14樓拍夜景。
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Spa
Massage room
Gym
Parking
Free
Priority airport pick-up
Car rentals
Bar
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage

Indoor swimming pool

Spa

Bar

Restaurant

Cafe

Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Parking
Free
Valet parking
Transportation
Station pick-up service
Additional charge
Car rentals
Station drop-off service
Additional charge
Taxi booking service
Priority airport pick-up
Priority airport drop-off
Additional charge
Business Services
Postal service
Conference room
Fax/copying service
Business center
Wedding service
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Translation tools available
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Cafe
Bar
Lobby bar
Room service
Public Areas
Gift shop
No smoking in public areas
ATM
Shopping mall
Non-smoking floor
Elevator
Health & Wellness
Massage room
Spa
Hair and beauty salon
Gym
Cleaning Services
Dry cleaning
Laundry service (on-site)
Ironing service
Accessibility
Accessible rooms available
Safety & Security
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 11 years old and under | Free |
Children 12–17 years old | CNY 466.00 (approx. PHP 3,685.26) per person per night |
Breakfast
TypeWestern
StyleA la carte, Buffet
Opening hours[Mon - Sun] 06:00-11:00 Open
Age | Fee |
---|---|
Children 2 years old and under | Free |
Children 3–11 years old | CNY 174.00 (approx. PHP 1,376.04) per person |
Children 12–17 years old | CNY 348.00 (approx. PHP 2,752.08) per person |
Adult | Buffet:CNY 348.00 (approx. PHP 2,752.08) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 2,000.00 (approx. PHP 15,816.53) per night.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2010
- Number of Rooms: 235
Phone:+86-21-23272888
The Peninsula Shanghai (Shanghai Bandao Jiudian), the first building built on the Bund in 60 years, brings world-renowned Peninsula standards of luxury back to Shanghai nearly three quarters of a century after its exit from the city after managing the Art Deco-inspired Astor House. With unparalleled views of the Bund, Huangpu River, and futuristic Lujiazui skyline, the Peninsula Shanghai's interior designs reference Shanghai's glory days as the "Paris of the Orient." All rooms come complete with a host of luxuries. Superior rooms feature 46" flat screen TVs, work desks with iPod connectivity, spa-like bathrooms featuring mood-lighting, TVs, phone access, double vanities and rainforest showers; while Peninsula-engineered beds ensure wonderful sleep uninterrupted by any outside noise thanks to triple-paned glass windows. Dining is a highlight in this Shanghai hotel, with both Sir Elly's Restaurant, Bar and Terrace and Yi Log Court headed by chefs experienced in delivering Michelin-starred culinary excellence. Sir Elly's rooftop location allows diners to dine in style and enjoy superb views of the Bund. A fully equipped fitness center, 25-m pool, steam rooms, saunas and the Peninsula spa ensure guests always look and feel their best. The Rose Ballroom's oversized elevator can fit a limousine, meaning that almost any production or event can be hosted. Past events include car shows by Maserati, and dramatic theater plays, all supported by the Peninsula's excellent catering and conventions staff.
Frequently Asked Questions
What is the cancellation policy for The Peninsula Shanghai?
The cancellation policy for The Peninsula Shanghai varies depending on the type of room and booking conditions.What is the cancellation policy for The Peninsula Shanghai?
What are the check-in and check-out times at The Peninsula Shanghai?
Standard check-in time at The Peninsula Shanghai is 15:00 and check-out time is 12:00.What are the check-in and check-out times at The Peninsula Shanghai?
Does The Peninsula Shanghai provide breakfast?
Yes, Breakfast is offered at The Peninsula Shanghai. Breakfast option(s): Western. Does The Peninsula Shanghai provide breakfast?
Can I bring my pet inside the The Peninsula Shanghai?
As much as we love pets, unfortunately, we are unable to accommodate them in The Peninsula Shanghai.Can I bring my pet inside the The Peninsula Shanghai?
Is there a restaurant at The Peninsula Shanghai?
Yes, The Peninsula Shanghai offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at The Peninsula Shanghai?
How far is the The Peninsula Shanghai from the closest airport?
The closest airport is Shanghai Hongqiao International Airport, and it is about 1 hour 3 mins from hotel by car (16.0 km).How far is the The Peninsula Shanghai from the closest airport?
Is airport shuttle service offered by The Peninsula Shanghai ?
Yes, at The Peninsula Shanghai, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Peninsula Shanghai ?
About This Property
Nearest Airport | Shanghai Hongqiao Airport |
---|---|
Distance to Airport | 19.84KM |
Nearest Train Station | Shanghai Railway Station |
Distance to Train Station | 5.44KM |
Nearest Subway Station | East Nanjing Road |
Distance to Subway Station | 0.7KM |
Average Price From | PHP58685 |
Hotel Star Rating | 5 |