Mövenpick by Accor Shanghai People's Square

Mrs. Lena help me changing the room as a previous guest was smoking in the room. No hassle. Location is great.

Stayed at Mövenpick by Accor Shanghai People’s Square and had a fantastic experience. The staff were genuinely friendly and always willing to help, which made the stay feel really welcoming. The rooms are new, spotless, and super comfortable, exactly what you want after a full day of walking around Shanghai. The location couldn’t be better. It’s right next to People’s Park and just a short stroll to Nanjing Road, which made exploring the city incredibly convenient. There are plenty of restaurants and cafés all around the hotel too, so finding great food was never an issue. Overall, a perfect base for anyone wanting a clean, modern room and unbeatable central location in Shanghai. Highly recommend!

5-Star Review of Mövenpick Hotel My stay at Mövenpick Hotel exceeded all expectations, and a huge part of that was thanks to the outstanding service from Lena Wang—she truly made the trip unforgettable. First, the hotel itself checks every box: the location is ideal, just a short walk from major attractions and public transport, making it effortless to explore the city . My room was spotlessly clean, with a comfortable bed, crisp linens, and all the amenities needed for a relaxing stay, from a well-stocked mini-bar to efficient air conditioning . But what really set this stay apart was Lena Wang at the front desk. From the moment I checked in, she greeted me with a warm, genuine smile that immediately made me feel welcome . Knowing I was visiting the city for the first time, she took the time to share incredibly detailed and useful information—she mapped out the best public transport routes, recommended hidden local eateries (not just the tourist spots!), and even told me about a weekend market that perfectly matched my interests . When I asked about avoiding crowds at popular attractions, she gave me insider tips on the best times to visit, which saved me so much time and hassle. Her knowledge of the city was impressive, and it felt like getting advice from a local friend rather than a hotel staff member . The rest of the staff were also attentive, and the hotel’s public areas were well-maintained, adding to the overall pleasant experience . But Lena’s thoughtfulness and willingness to go above and beyond made the stay feel special. But I'd like to offer a bit of feedback on the breakfast: the space is quite small, and the food selection isn't very rich. I can’t recommend this Mövenpick Hotel enough—for its great location, comfortable rooms, and especially for Lena Wang’s exceptional service. I’ll definitely be back on my next trip!

Léna, Bob and Jerry -are awesome guys! Thank u many many times! They helped us in every single moment! Location is amaizing too- close to subway and landmarks. Room was comfortable for 2ppl. Hotel after renovation .We will come back to this place again

Very good, the receptionist were really kind, the room is quite big. But the tolliet isn't very nice.

Super great hotel. Location is fantastic and hotel is nicely decorated. Jerry is attentive to details. He will share tips about where locals will visit and places worth to see.