Atour Hotel Shanghai Jing'an Xizang North Road Metro Station

Hotel rooms are clean, big and spacious. Service is great as always. They had to turn off the centralised air conditioner cos it was turning cold. But they were very nice to offer a staff's personal electrical fan as the hotel didn't have any then as i was feeling warm. Location is a little far off city centre but i like that it's quiet and away from the crowd. Easy and accessible to call for didi just right outside hotel entrance. Nearby not many eateries, shops or convenience store. Just a KFC around the corner near traffic juntion 50m ahead. The usual amenities like laundry, porridge supper all available. Overall I had a pleasant stay at Atour and will continue to patronise them in other cities.

This is my first time staying at Atour and was thoroughly impressed for the value one gets. The team , 程澄 and 星卅were very accommodating and went out their way to make sure I get a quieter room and helped me with managing ******* takeaways delivery services as I don’t have a loc mobile number. The free congee supper was a wonderful experience. As I was locating my room, the room service staff helped me with my bags without asking as she saw me struggling with 2 luggages. The best part she had the biggest smile on her face while doing it. A staff member, 昭君, saw that I had leg patches on after a long day of walking. She left the dining hall quietly and came back with 2 packs of heat pads. It was a pleasant surprise to see 程澄 and 昭君 when I checked out this morning. 程澄 also helped me booked my ride to the train station. It is the tiny but significant details that makes it all a wonderful experience. I’ve come to love Atour thanks to the team. While the location is no where close to significant attraction, it is only a 5 minute walk to the subway. Easy access to the train station