Shanghai Marriott Hotel Yangpu Riverside

Well, this hotel should be a Marriott, but it isn’t really. At least this was the least best stay I had at a Marriott hotel. It seems like they renovated an old business hotel and used cheap sub-contractors with cheap parts to do the job. There is no real design language in the hotel, everything feels like they just winged it. The room had everywhere signs of bad Labour, pencil stances where holes should be drilled, the amenities feel very cheap. The toilet is for instances is new bit of very poor quality. The whole experience is rather equivalent to a 4* business hotel for 300-400 RMB the night than a 5*Marriott for 750 RMB. When sitting in the lounge the staff asked for mandatory consumption, despite being a hotel guest. The only free seating availability was a small couch in the gigantic foyer which felt just weird. They have fake books of Gucci and Prada in the Reception area which just feels unnecessary pseudo glamorous, adding to the weird vibe. There is also still a bad smell of the renovation lingering in the air. The plus points of the stay were good cleanliness, great water pressure in the bathroom, a clean and well maintained swimming pool. We cut our stay short. Do not recommend if you value your money or expect Marriott quality. PS: the worst was the cheap air conditioning of the room: it was some no name equipment which was just blasting cold air and would not keep a certain temperature.

Perfect 10/10 for the service and the room. The room is spacious, and the bed is soft and clean. We stayed here during my birthday last March 26 and I did not expect they will surprise me with a one whole cake. We ordered for dinner for only 288 RMB the meal is more than enough for 3 persons and we’re just 2 pax so we had it packed and bring it to our room. Will surely stay in Marriot again. Satisfied guest ❤️

Almost all staffs are lacking of professional training at work place. The top management has to do their appraisals of their performance for the great improvement.