Guest User
April 18, 2025
Hello! I accidentally lost my ID card when I stayed at your hotel. I had already left the hotel when I found it. I was very anxious. With a try-it mentality, I called the hotel to help check whether I had forgotten it in the hotel room and the trash can. It was already 5 o'clock in the evening since I checked out in the morning. I was very glad that the hotel helped me find my ID card. The hotel staff told me that the room had been cleaned at that time and it was found in the garbage. Thank you so much to the hotel front desk lady [Hold your fist][Hold your fist] They are serious, responsible, meticulous and efficient. Not only did they quickly solve my urgent needs, but they also made me feel at home.
I would like to especially thank the front desk partner today. Her professional and patient service attitude, as well as her high attention to the needs of guests, fully demonstrated the high-quality service level and good professionalism of your hotel. This experience made me deeply appreciate your hotel's "customer-oriented" service concept. I sincerely thank all the staff of your store for their hard work! I look forward to having the opportunity to stay again in the future, and I will also strongly recommend it to my friends around me!
Sincerely
Salute!
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