Pinke Service Apartment

Very friendly staff members, wherein they were attentive and helpful. Immediate response to all our enquiries and attentive. Truly appreciate it! Thanks again for the best hosting. Very near to the Nanjing shopping street. Only 1 station away. Convenient for access.

I booked a room with bunk beds because we have kids, but the experience was very disappointing. The room was extremely dirty when we arrived. The floor hadn’t been swept — it was covered with dust and hair. The entire room felt run-down, and there was a water leak in the bathroom. Although we requested cleaning, it wasn’t done properly. We kept sneezing throughout our stay due to the dust. After two nights, we discovered that behind the headboard there was even more dust and rubbish. When we asked to change rooms, the staff downgraded us to the room on the third floor with no view. The corridor was cluttered with neighbors’ belongings, and that room was also not clean. Even after asking for cleaning again, we still found dust, rubbish, and even a slipper under the bed. During our stay, no housekeeping was provided, and there was no drinking water available. We were very disappointed with the overall cleanliness and service.

No iron provided, no utensils to eat with and no plate. We were not provided with enough towels and when requested they just gave us 2 face towels

We stayed for four nights and they let us check in early which is very kind of them. Nice view of Shanghai city from the window. The room was very spacious. There is a dining table with four chairs and plenty of wardrobe space and coat hangers. This room was much better compared with daughter’s room. Good location, good customer service when we needed more toilet paper and umbrellas when it was raining.

Very good rooms, location is very good all shopping markets are walking distance... Enjoyed