Regent Shanghai on The Bund

位置很好，樓下就是北外灘，早晚散步很舒服 早餐品質也很好，有單點和自助 酒店的工作人員服務意識都很好 整個入住體驗很不錯

帶家人小孩來上海玩，在朋友的推薦下選擇了海鷗麗晶 房間的確不算特別大；但是整個酒店的地理位置絕佳！鬧中取靜的北外灘，不用走到外灘人擠人就能看到上海的標誌性景色。 特別要表揚前台的Till 小哥，服務很熱情！讓我們覺得賓至如歸 禮賓的Jack 非常專業，反應也很快！服務很細緻，看到我們進出都會和我們進行問候，就像回到家一樣。 還會再來的！

The service at the front desk is the first "heartwarming business card" that this hotel gives to its guests. There are countless details that are considerate. As soon as the car stopped, the doorman Jack came forward with just the right amount of enthusiasm. The strength of taking the luggage was measured, and the words "Please come this way" were as gentle as the spring breeze. At the front desk, the smile of the receptionist Marco when he looked up was not a formulaic politeness, but a real warmth. When checking in, he was quick but not impatient, and he introduced the facilities in a clear and orderly manner. Even the surrounding cafes that I asked about casually could be described in detail. The most touching thing is the "predictive thoughtfulness" - seeing me carrying a folding umbrella, he took the initiative to remind me of the weather for the next day; noticing that the elders walking with me slowed down a little, he quietly adjusted the pace of handling. There was no overly attentive restraint throughout the process, nor was there a sense of distance. It only made people feel that every need was steadily received, and it was comfortable as if being taken care of by a familiar person. Such service has long exceeded the scope of "qualified" and has become a warmth that people want to savor again and again. In addition to the service, the lobby of this hotel is very beautiful, especially the floral design in the lobby is stylish and high-end.