Scenic Hotels in Sendai

"We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel."

"I had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others."

"Grand lobby Near the jr station just walk thru the linked bridge from station towards yodabashi and get down to the sport shop. Cross the road u will see one five Less than 8minutes I went to Japan more than 20times. And this is the less welcoming front desk With no greeting no smile They look like machine Beds are comfortable View is nice Lift is spacious Room windo are big and clean Bright enough Family mart just two shops away Miyagi dori subway just infront of the hotel."

"Fantastic hotel in a very convenient location. It is close to everything, including Sendai Station, shops, and bus stops, with several convenience stores nearby. The hotel exceeded our expectations. It had live music, free refreshments for guests after 3 p.m., and live piano performances in the afternoon. In the morning, there was live organ music, which created a very special atmosphere. The staff were always polite and helpful. The rooms were spacious, clean, and had great views."

"The location of the hotel is convenient just walk along sky walk through AER building you will see the hotel.The room is bigger than the other hotel we stayed during this 13 day trip. We stayed here for 2 nights. The first day of our stay, 2 water bottles, set of green tea and coffee were provided in the room. Because we would like to save the environment so we agreed with the hotel not to change towel and bed sheet.The the second day nothing was provided only garbage picking. But my friend's room was different . Everything was provided because they didn't say anything. Even we didn't want to change bed sheet or towel but we still want to drink coffee or tea. So we were confused with the hotel service.Anyway we still recommended this hotel to anyone who come to Sendai."

"Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication."

"Being able to see the sunrise from the balcony of the room is amazing enough! One of the hotels with the best views in Sendai. The service is also very good, very friendly and professional. I will definitely come again."

"The hotel is quite nice, about a 10-minute walk from the station, which is convenient for shopping. Mitsui Department Store is nearby, just across the street. The hotel has a large public bath, which is great for a relaxing soak after a day out. Just try to avoid peak hours."

"The hotel is conveniently located just right outside of the train station (shinkansen west exit) and it’s linked to the shopping malls that are around the stations. The bus stops are just below as well, good if you are taking a bus out or if you joined day trips departing from Sendai. The hotel is also very comfortable and the hotel staff are very friendly."

"The hotel's location is excellent; it's right by the Kōtōdaikōen subway station. Across the street, you'll find Mitsukoshi Department Store and a shopping arcade, making dining and shopping very convenient. The hotel room was a decent size, and overall cleanliness was good, though the windowsill had some dust when I checked in, perhaps due to a rushed cleaning. Also, there was no air purifier in the room. Overall, it's still quite good. The front desk staff were very friendly, and breakfast was nice too."