MARVELOUS LAND HOTEL Reviews

The hotel was clean, comfortable and close to all the main activities. The front desk receptionists were very helpful. Overall I'd stay there again :)

The hotel is next to residential buildings but quiet at night. The front desk staff are friendly. The room. Iss spacious and clean. We enjoyed our stay.

We had a wonderful stay at this hotel in Pu’er. The staff were incredibly kind, welcoming, and always ready to help us with anything we needed. They even made laundry for us free. Their attentive service truly made a difference and made us feel at home. We would definitely recommend this hotel to anyone visiting Pu’er!

A star-rated hotel, the top choice for staying in Pu'er. Spacious rooms with complete facilities. Pu'er is a low-key and simple city, with a peaceful atmosphere and an easygoing lifestyle.

The receptionist was very polite and happy to help us three foreign guests with information about tourism in Pu'er. Thank you so much!

This hotel is really strange. It was very cheap the first day, but the price doubled on Ctrip the second day, and I bought a ticket... I don't understand why they did that...

The soundproofing is very poor; I was woken up by different noises both nights. The first night, I couldn't tell if it was crying from next door or upstairs, but it was very loud. The second night, I was woken up again by someone talking loudly in the hallway. However, the location is excellent; it's convenient to go anywhere.

Environment: The room had an odor, but the cleaning staff said they couldn't smell it, probably because I've been in the same environment for too long...

Very comfortable hotel, the overall environment is clean and sanitary, daily necessities are replaced in time, the environment is quiet and peaceful at night, the hotel breakfast is particularly good, five-star praise, I will come again next time!

I thought breakfast would be something fancy, but it was just a bowl of rice noodles. They asked for my room number three times, and looked at me with suspicion when I checked in... Also, I have a suggestion: please provide two disposable face towels. They don't cost much anyway, and they'd definitely elevate your experience.

I booked nine hotels for this trip, and this one had the worst experience. **Facilities** The hotel decor wasn't new, but it was acceptable. The shower water was strong, and there were thoughtful little nightlights, which was commendable. However, there were several problems. The tea was in a canister, but no tea-making tools were provided, so you had to use your hands to brew the tea, which was unhygienic. The slippers were too small and uncomfortable, and the bag indicated they couldn't be taken away, meaning they were reusable cloth slippers, raising concerns about hygiene. There were also no disposable slippers available. **Breakfast Service** Breakfast was mediocre; it was filling enough, but not particularly outstanding. Breakfast started at 7:30 am, which was inconvenient for guests catching early trains. My child and I needed to catch the 7:57 am train and wanted to take some boiled eggs with us a little after 7:00 am, but the hotel refused, wasting our 20 yuan breakfast voucher per person. **Check-in and Front Desk Service** The front desk service was chaotic during check-in. My child and I went to check in together. Afterwards, I went downstairs alone to inquire about something. The front desk insisted they only registered one ID card. When I called my child down, they told me minors didn't need to register. The system didn't provide any notification, and they didn't proactively ask, causing me a lot of trouble. Furthermore, the front desk said they would write down my phone number and call to answer my questions, but I didn't receive a call from when I left until I returned. I had to go back to the front desk again, a terrible experience. Lost and Found I forgot my braces on the table while eating. When I went back to look for them, the table had been cleaned up, and the staff said they didn't see the braces. Everything on the table had been thrown in the trash, resulting in my braces being lost. Travel Package Related I only discovered the complimentary travel package included with the booking while writing this review. The staff never mentioned it. This made me feel that my rights weren't fully protected and I felt ignored. The included travel package was one of the factors that attracted me to choose this hotel, but I didn't receive any of the expected service introduction or arrangements. This stay was very unpleasant. I hope the hotel can improve in these areas and enhance service quality; otherwise, it will be difficult for guests to be satisfied and choose to stay again.

It's an old hotel, so I don't have high expectations for the facilities. The location doesn't seem to be particularly convenient. Follow the navigation to drive a few turns until you enter the community. The front desk service can be said to be very poor! ! When I checked in, there was no one at the front desk! ! They also made me wait for a while. Is this the attitude a hotel should have? The front desk clerk was unhappy the whole time during check-in and check-out. Do I have to stay here? Is this the youth hostel I'm staying in? I have never stayed in a hotel with such bad service. If it weren't for the good attitude of the uncle who guided us to park, I wouldn't want to give it even one star. The tea and slippers are shared, and the hygiene is really not good.

The room facilities were quite old; there was no wardrobe, which was inconvenient. The TV was also very old. Overall, the hotel needs to upgrade its facilities. The staff were quite friendly. The hotel is located in a residential area, so it's relatively quiet.

Comfortable stay, beautiful environment, convenient transportation. The front desk clerk is nice, the room aunt is easy to talk to, the breakfast is very delicious, there are many coffee shops nearby, recommended