Reyna Hotel Hanoi & Spa

Reyna Hotel Hanoi & Spa Reviews

Reyna Hotel Hanoi & Spa

39 Đ. Mễ Trì, Road, Quan Nam Tu Liem, Hanoi, VietnamView Hotel Details
Reyna Hotel Hanoi & Spa
Reyna Hotel Hanoi & SpaReyna Hotel Hanoi & SpaReyna Hotel Hanoi & Spa
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1 night

Reyna Hotel Hanoi & Spa Guest Reviews

4.2/5
Very Good
195 review
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.1
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All reviews(195)
Positive reviews(184)
Reviews with photos/video(25)
Great service(39)
Delicious breakfast(22)
Great location(19)
Great value for money(18)
Convenient location(15)
Easy to get around(7)
Strange smell in room(6)
Awesome amenities(5)
Negative reviews(11)
HearMeRoar
Superior Room
Stayed in 2024年4月
Business travelers
28 review
5.0/5
Outstanding
Posted on 2024年4月6日
Very clean. Located along many eateries and cafe. Good and attentive service by the staffs. Huge bed.
Wai Keong Lester
Superior Room
Stayed in 2024年10月
Solo travelers
5 review
5.0/5
Outstanding
Posted on 2024年10月21日
great location and near to everything. good value for this hotel. highly recommended
deukyeon
Superior Room
Stayed in 2024年6月
Business travelers
28 review
4.0/5
Very Good
Posted on 2024年8月26日
Price, location, facilities are all good. Have a nice trip.
JAEPHIL
Deluxe Twin Room
Stayed in 2023年11月
Family
12 review
4.2/5
Very Good
Posted on 2023年11月15日
It is located close to Korean town and very convinient to transfer to other place and All staffs are very kind.
Alexander
Deluxe Twin Room
Stayed in 2023年10月
Travel with friends
5 review
4.2/5
Very Good
Posted on 2023年10月16日
This was our first time booking this hotel. Staff + service was impeccable and our needs was attended promptly. The hotel breakfast was sub-par, room is comfortable and spacious. Overall, we had a great experience and we would love to be back again soon!
Guest User
Deluxe Double Room
Stayed in 2024年7月
Business travelers
8 review
5.0/5
Outstanding
Posted on 2024年8月11日
Good service and big room
Response from Property: Thank you so much for supporting Reyna Hotel Hanoi! We hope to have you back soon. Best regards, Thu Ha - Sales team
James 9999
Deluxe Double Room
Stayed in 2023年10月
Travel with friends
75 review
5.0/5
Outstanding
Posted on 2023年10月28日
Good location, Good service, good price, good experience,
That’s the way of life!
Stayed in 2022年11月
Business travelers
34 review
4.0/5
Very Good
Posted on 2022年11月11日
First trip to hanoi! Overall stay was pleasant except for 2 things 1. the housekeeping person did not perform cleaning and check where I was almost charged for missing teaspoon in the room. It was rather unpleasant after all on my last day of check out. 2. My first breakfast was horrifying as there were a lot fruit flies sticking by the bread jams and fruits. Lastly took condition was good and view was pleasant
Bernard Loh Wei Soon
Superior Room
Stayed in 2023年7月
Business travelers
3 review
4.7/5
Amazing
Posted on 2023年9月9日
Good accommodation nice breakfast location near exhibition
SUNGDUK
Deluxe Double Room
Stayed in 2023年9月
Business travelers
22 review
3.5/5
Posted on 2023年11月6日
Good location and services
고석수
Superior Room
Stayed in 2022年5月
Business travelers
1 review
4.2/5
Very Good
Posted on 2022年5月18日
Good place Friendly step
Response from Property: Dear our valued guest, Thank you so much for your kind support to Reyna Hotel Hanoi, also spent your time to let ú know your experience when staying with us Look forward to welcoming you back soon at Reyna Hotel HanoiBest regard, Ms Hien - Sales Team
PlauCraZArt
Superior Room
Stayed in 2022年7月
Solo travelers
14 review
4.2/5
Very Good
Posted on 2022年7月4日
It is not a big hotel, but clear and good service from the staff. It is located a Mall and you can easy find a food and coffee shops.
Response from Property: Dear our valued guest, Thank you so much for letting us know about your comment after your recent stay at Reyna Hotel Hanoi. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcome you again in the near future. Best regards, Reyna Hotel Hanoi Team
Guest User
Superior Room
Stayed in 2022年6月
Solo travelers
12 review
5.0/5
Outstanding
Posted on 2022年6月15日
Wonderful staff, amazing cleaning services. Helpful and grateful in every way.. An absolute pleasure to stay there.
Response from Property: Dear our valued guest,Thank you so much for letting us know about your comment after your recent stay at Reyna Hotel Hanoi. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcome you again in the near future.We look forward to another opportunity to host you at our Reyna Hotel Hanoi, and once again, thank you for your comments!Best Regards,Reyna Hotel Team
Guest User
Superior Room
Stayed in 2022年7月
Business travelers
7 review
5.0/5
Outstanding
Posted on 2022年7月12日
Service is good Service I give 6 start Clean I give 4 start Overall is no bad
Response from Property: Dear our valued guest,Thank you so much for your kind support also spending your time to give us your feedbackLook forward to welcoming you and your friends at Reyna Hotel Hanoi soon in next tripsHave a good day!Best regards,Reyna Hotel Team
meclio
Deluxe Double Room
Stayed in 2022年6月
Business travelers
8 review
2.0/5
Posted on 2022年6月24日
The room smells too bad and the bathroom smells bad
Response from Property: Dear our valued guest,Great thanks for your kind feedback, Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay Best regards,Reyna Hotel Hanoi Team