Search Your Playa de Palma Hotels

Background for our trip. After a bereavement, cancer diagnosis and treatment, a house move and lots of other stuff we needed a complete rest, peace and relaxation. This hotel is spotless, both the communal areas and our room, and nice Spanish style decor with a modern twist here and there. Victoria on reception very welcoming and helpful. The safe and WiFi are included. There was an almost 60 Euro tourist tax for 10 days. A smallish hotel so you get to know the staff, the majority of whom are lovely and friendly. The All Inclusive is no longer AI to prevent binge drinking so if you like to drink alcohol outside of mealtimes you need to take note of this. A government rule, not the hotels. 3 alcoholic drinks per person at lunch and 3 at dinner. Outside of these times you get 50% off. A beer is 1 euro 90 cents. Hotel has a policy of no sunbed saving which guests took note of. Pool/sunbeds open at 10am and you can always get a sunbed. Plenty of shade and several huge umbrellas. One buffet restaurant. Food standard buffet style. Plenty of variety. Hot food sometimes cold. If you can't find something to eat every day you must be a very fussy eater. Food also at pool bar but we didn't eat there. Choc puddings in buffet restaurant exceptional! It was Oktoberfest so lots of very drunk, loud Germans celebrating at the pool bar and encouraged to do so by the one older barman. Noise didn't bother us as we lived in Germany for 8 years but if you want peace and quiet don't book in Oktoberfest. We are not big drinkers but love nice coffee. We had a bad experience at the pool bar. The older guy/barman who talks all the time shouted at us when we ordered 2 cafe con leche. We ordered in Spanish and were very polite. We are a quiet, calm, older British couple in our 60s and know how to behave respectfully! He refused to make them and shouted machine machine at us several times. He came across as very arrogant. The coffee from the machine isn't that nice. On checking with Reception they confirmed that the nice coffees which need to be made by the bar staff are included for AI guests. He was very rude to us on only our third day of 10 and it ruined our holiday to the point where I cried the next day as I just wanted a relaxing holiday with no drama to recover from my breast cancer. Marina at the pool bar was lovely and did her best to make up for her rude colleague and made it obvious that she didn't like the way we were treated by her colleague. We have been travelling all over the world for over 40 years and have never had to complain about a hotel staff member before but we were so upset that we complained to Camila, the guest experience manager. We were offered 2 free beers after the incident but I was so annoyed I declined as all I wanted was what I had asked for, 2 nice coffees. The next day we were given 2 complimentary espresso martinis, a bowl of fruit and 2 bucks fizz. A nice gesture but we would rather not be shouted at in front of fellow guests and

The location is right in the middle of Palma beach. The hotel is almost connected to the beach. Since it is the off-season, most of the shops on the beach side are closed. The sea water is too cold, so winter is not the season to go into the water. However, the hotel's swimming pool is heated, and there are also guests swimming in the pool. The rooms all face the sea. The rooms are very large and have bathtubs. Each room also has a terrace, which is also super large. It's just that the decoration is simple, bottled water is not supplied, and the shampoo/hair conditioner/shower gel and hair dryer are all hung on the wall, which is unprecedented in a 5-star hotel. Fortunately, I brought toilettes, but I gave up on the wall-mounted hair dryer. It was completely useless and I slept with my hair wet. The staff are very welcoming. When I arrived, they almost rushed out to push my luggage for me. I was a little scared. There would also be a welcome drink and a goodbye drink when I arrived and when I left. Acceptable off season value. There were so many people at breakfast, and the buffet breakfast was totally unappetizing, except for smoothie.

I agree with others’ comments about the cleanliness and friendliness (and lovely smiles) of all staff at the unpretentious Tent Capi Playa, the lukewarm buffet dishes, and the lack of bedroom fridge and tea/coffee making facility………… but there is a safe and hairdryer…… and hot and cold drinks machines in the foyer available 24/7. I loved the concept of a brunch service, available from 08.30 till 01.30; you can visit as often as you like and eat as much as you like. They even put out pizza slices later in the session. I couldn’t find an English-language TV channel………. seems to require the hotel to connect to a cable service?........ though there are loads of Spanish, French and German channels. The pool is quite small (no-one used it during my March visit) and there are sun loungers, bean bags, ‘normal’ tables and chairs….. and even a couple of hammocks! Sadly, they play awful and loud “music” over the outdoor loudspeaker system……… and, then, there’s those folk who cannot go on holiday without using their mobile phones incessantly! There are loads of restaurants and bars within easy walking distance and the local bendy bus (mostly green and white) stop is just under 2 blocks away from the hotel. There are 2 services – the A2 goes to the airport (cost €5pp) and the No 25 goes to Palma in one direction and s’Arenal in the other (cost €2pp for any length of a single journey). If you’re coming to the hotel catch the bus labelled No A2 at the airport or “25 s’Arenal” from Palma and watch the onboard info screen for “Proxima parada (next stop) Balneari 9” and press one of the red stop buttons to alert the driver. The hotel is just around 200 yards back. Pay the driver with cash as you board (but don’t use a higher than €10 note), take your change and ticket. If you’re going to/from the airport, the journey time is about 25 minutes and runs at 45 minute intervals. If you’re going to Palma the bus is labelled “Catedral – Palma Express”. There’s a bus every 10 to 12 minutes or so and it takes around 35 minutes to the cathedral or about a further 10 minutes to “Proxima parada Placa d’Espanya” where the main island modern train and bus station (Estacio Intermodal) and historic Soller train station are both just across the busy road from the bus stop (“H”). Beware, though, the Palma bus could be hugely overcrowded, or full, especially at ‘rush’ hour heading for Palma…… and that was in March. Several times it was so full that it didn’t even stop though once or twice there was a second bus right behind. The historic train station is accessed through a café over the road to the left of the two low white buildings. You’ll probably need to buy a ticket in advance (online, one week beforehand) and I recommend you add the tram down to Port de Soller. I paid €39 for the combined round trip. The modern railway station is down the escalator to the left of the left-hand low white building to level -1 and the regional bus station (red/white/yellow busses) is via an

Breakfast is good, very close to the beach, the room has a terrace lounge chair, and a toiletries and a kettle are provided. The front desk is very nice, for us to explain to the 25th, 15th and 23rd roads in the capital of Parma, and to take the seesight line in the city of Parma. The ticket can be used within 24 hours, and you can get off at any classic. Guide Chinese. But when I checked out, the cleaning staff came to remind us, even slamming the door and knocking out my coat on the ground, it was quite awkward, it might just be 12:10. I haven’t arrived yet to express my dissatisfaction.

Where to start, wow. The hotel is absolutely amazing. Our room, 525, was the best, with jacuzzi and lounge, impeccably clean, as was the whole hotel, they even wash the walls daily. All the staff were super efficient, great banter with the boys in the bar every night, thank you. The breakfast was outstanding, fruit selection fantastic and the poached eggs were the best I have had anywhere, thank you. We had a slight issue, no need to mention what it was, but without doubt it was sorted immediately, thank you for your kindness and understanding. We have already recommended you to our friends back home and hope this review will encourage more guests to stay with you. Keep doing what you are doing because it is perfect, thank you.

We found the hotel, rooms and dining were all very good. The staff were very helpful and eager to please, especially the very attentive security guard who looked after our bikes in the car park. You can catch a direct bus to Palma from right outside the hotel. The hotel is just a few minutes walk from the beach, bars and restaurants. The only caveat I would have is make sure this hotel is for you. This is, to an extent, a party resort and the hotel reflects this. The guests were predominantly groups of single males, of all ages , with the odd hen party. There was a lot of late night/early morning noise and drunken singing and the bar was often raucous although we never saw any loutish or aggressive behaviour. Just people having a very good time. If you are looking for a relaxing family holiday or romantic getaway I would recommend you consider other hotels.

First time in rui hotel 10/10 I’m a food 🥘 critic and I couldn’t find anything negative about this place /started with reception so friendly and welcoming / the hotel modern and very clean 🧽 the food and service was amazing sharp service and friendly,must say I’ve stayed in many hotels this place was superberb they nailed it the food was hot !!! Which is very important and a great variety of top food !! Everything you could want catered for everyone.ps the cakes were to die for so moist carrot cake ,brownies oh so lovely stayed at so many hotels and the food is bland ; but the Rui hotel food 🥘 definitely the best you will not be disappointed.and honestly say the the staff went out of there way to make your stay the good 10/10;I’ve never given this rating so you can see for yourself great value for money 💰

Excellent hotel with excelent service. The hotel is really nice with very friendly stuff also very calmingathmosphere. The music is great duringthe day, they created a good tastenof zen mood. Also small guesturs likeeveryday leaving water , chocolates in the room. Spa is great and every detail is thought o relqx. For kids they leave special package in the room also onXmas day they left a present in the room personalized and we said this is above expectations. it made our daughter very happy. also during nights live music is great. all in all, it is way better service than a lot offive stars we have been with those extra mile guestures.

Everything about the hotel was good unfortunatley they were in the orocess of renewing the main path in and for the first few days we had to walk over piles of sand and rubble which we hadnt been informed of i have had a stroke so that was a challehge,but that aside the staff were friendly and pleasant ,the hotel was very clean and comfortable ,really big rooms ,2 tvs ,area was great all in all a nice holiday

Beim HM Ayron Park handelt es sich um ein gehobenes Ballermann Hotel (ich würde den Anteil der ”Partygäste” mit ca. 50% beziffern) welches fußläufig sowohl vom Megapark als auch vom Bierkönig erreichbar ist. Die gesamte Anlage ist sehr gepflegt und schön - die normalerweise für Spanien typische Gastfreundschaft hab ich jedoch vermisst - man war nicht unfreundlich aber in der Art der Kommunikation teilweise doch sehr bestimmt (was bei manchen Gästen vielleicht auch notwendig ist und dadurch möglicherweise bereits zur Routine geworden ist - man sollte hier versuchen zu differenzieren). Die Putzkräfte sind sehr gründlich und die Zimmer zum Glück relativ gut schallisoliert - lautes Gegröle der aktuellen Ballermann Hits kann man jedoch trotzdem immer wieder trotz geschlossenen Fenster vernehmen = also für einen Entspannungsurlaub ist das Hotel trotz mehreren schönen Poolanlagen (auch am Dach) und Wellness Bereich, nur bedingt geeignet. Das sollte einem aber bei dieser Lage ohnehin bewusst sein. Kulinarisch würde ich das Frühstück als ausgezeichnet bezeichnen - hier fehlt es wirklich an nichts - vom nach Wunsch zubereiteten Omelett, frischen Avocados, Lachs, Sekt bis hin zu sämtlichen Komponenten die man sich von einem reichhaltigen Frühstücksbuffet erwartet, gibt es hier alles. Die Speisen/Snacks die von uns am Pool konsumiert wurden, waren zwar in Ordnung, aber für den insgesamt doch gehobenen Anspruch des Hotels eher enttäuschend: Die Burgerpattys waren tot gebraten und die Salami Pizza hatte kaum Geschmack und war mehr als fettig. Bei den Getränke Preisen ist man preislich etwas höher angesiedelt - was für ein 5* Hotel auch in Ordnung ist - so kostet zB ein Aperol Spritz €10,- Ein Late Check Out am Abreisetag war nach mehrmaligen Nachfragen zwar möglich (gegen einen Aufpreis von €10,- pro Stunde für jedes Einzelzimmer), an der Kommunikation konnte man aber merken, dass das eher widerwillig angeboten wird. Wir haben gleich bei der Anreise nach diesem Service gefragt, wobei wir darauf verwiesen wurden, dass diesbezüglich am Abreisetag zwischen 10:15 -10:30 Uhr nochmal nachfragen soll (das sei das normale Prozedere - was mir am Tag vor der Abreise auch nochmal von einem anderen Mitarbeiter bestätigt wurde) Das Hotel wirke jetzt nicht vollständig ausgelastet (Ende Oktober) was diese Vorgehensweise dann doch etwas fragwürdig erscheinen lässt (immerhin ist der normale Check Out bereits um 11 Uhr - was bei einer negativen Antwort dann für unnötigen Stress sorgen würde). Zusammengefasst würde ich das Hotel wieder buchen - es war für unsere Männerrunde bestens geeignet.