Ramada by Wyndham Pingtan

Ramada by Wyndham Pingtan Reviews

Ramada by Wyndham Pingtan

No. 219 Shenglinzhuang, East Street, Pingtan, Fujian, 350400, ChinaSee Hotel Details
Ramada by Wyndham Pingtan
Ramada by Wyndham PingtanRamada by Wyndham PingtanRamada by Wyndham Pingtan
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1 night

Guest Reviews

9.0/10
Good
603 review
Verified reviews
Location9.0
Amenities8.7
Service9.2
Cleanliness8.9
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All reviews(603)
Positive reviews(566)
Reviews with photos/video(123)
Close to beach(61)
Friendly front desk staff(41)
Loved the beach(27)
Tasty food(23)
Has facilities for children(11)
Perfect for families(11)
Family activities available(11)
Negative reviews(37)
Guest User
Deluxe Room (2 Beds)
Stayed in May 2024
Solo traveler
5 review
8.5/10
Very Good
Posted on Jun 17, 2024
Location is ok, but address pin on the map is not correct, beach is not on the back. Breakfast is ok, old building, but is generally clean, stuff is nice
Response from Property: Hello! Thank you for choosing to stay at our hotel and leaving a review. We will update the location on the map and look forward to your next visit.
Ho Shuhui
Parent-child Room
Stayed in Mar 2023
Family
19 review
9.5/10
Amazing
Posted on Apr 9, 2023
Great hotel with great location!
Response from Property: Hello dear! Thank you for choosing to stay at our hotel and for your positive review! I am very happy to receive your recognition and hope to receive your continued support. Welcome to visit us again!
Xiexiaobei727
Parent-child Room
Stayed in Mar 2024
Traveling with friends
32 review
9.0/10
Great
Posted on Apr 26, 2024
I was thinking of going out to play and worried about cheating famous hotels, so I chose the safer Ramada. The parent-child room for 4 people. I have to say that it was more than a little different from the Ramada I stayed in before. The room lights were very dim and the two beds only had There is a socket in the middle, and there is no full-length mirror. The overall experience is average.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at our hotel and for your positive review! We will continue to work hard to do better and hope to receive your continued support. Welcome to visit us again!
man29999
Deluxe Room (2 Beds)
Stayed in Feb 2024
Solo traveler
61 review
10/10
Outstanding
Posted on Apr 1, 2024
The hotel is in a great location, with delicious food nearby and close to Longwangtou Ocean Park. The gentleman at the front desk was very nice and upgraded the room. The room was large and the breakfast was delicious.
Original TextTranslated by Google
Response from Property: Thank you for your stay and recognition. We will continue to work hard to do better. "The hotel is like home, and the room is a confidant" is our service concept. Guests from all over the world are like family. We treat every guest as our own family and look forward to your return home at Ramada.
Anonymous User
Parent-child Room
Stayed in Jan 2024
Family
10 review
5.5/10
Posted on Feb 17, 2024
The location is in Pingtan City, the surrounding is very lively, and it is very convenient to eat. You can also eat in the hotel itself, but there are too few parking spaces! There was no parking space when I checked in, so I had to wait outside. The room type is a parent-child duplex, with stairs in the room, which can accommodate three adults and two children. It is very interesting. Children prefer this type of apartment, but the air conditioner can only blow to the second floor, resulting in hot upper and cold lower. The facilities are old and the sanitary conditions are average. . . .
Original TextTranslated by Google
Response from Property: 您好!衷心感謝您選擇入住我們酒店,並抽出寶貴時間分享入住體驗。您對周邊便利性的認可是我們的榮幸,但未能讓您全程滿意我們深表歉意。針對您反饋的問題,我們高度重視並已着手改進: 由於酒店地處城區核心地段,停車空間確實有限,尤其在旅遊旺季難以滿足所有客人需求。對此我們深表歉意。為改善這一情況,我們已啟動以下措施:①與周邊停車場達成合作,為住客提供專屬優惠停車位;②優化車輛引導流程,增設臨時停車區供客人上下行李; 複式結構空調送風不均確是我們的設計疏漏。工程團隊已開始逐房調試空調風向,併為二樓加配循環扇;同時我們正在調研分體式空調改造方案,預計三個月內完成首批房型升級。 我們已對當值清潔團隊進行重新培訓,並引入第三方衞生稽查制度;客房部將開展為期一個月的設施維護專項行動,重點更新布草、修復傢俱邊角磨損。您提及的具體房間我們已暫停接待進行深度清潔維護,誠摯邀請您在整改後再次檢驗我們的提升成果。 期待能用更優質的服務重獲您的信任!
Anonymous User
Deluxe Queen Room
Stayed in Jan 2024
Couple
3 review
2.0/10
Posted on Feb 15, 2024
The hotel is a bit outrageous. The Mahjong Suite I booked has two floors. There are 3 lights on the upper floor, one is completely off, one has poor contact, and only one bedside lamp emits a weak light. I have to use a flashlight to see clearly when I go downstairs at night. The kettle in the room is broken. I called the front desk and got a new one that smells like Chinese medicine. The bathroom floor towel is dirty, the bath water is not hot, and even the escape route sign on the door is about to fall off.
Original TextTranslated by Google
Response from Property: 您好!非常抱歉此次入住未能為您帶來舒適體驗,您反饋的問題我們高度重視,並已立即採取以下措施: 已安排工程團隊全面檢修電路及照明系統,確保所有客房燈光正常;逃生標識已加固並全面排查消防設施安全。 浴室地巾問題已問責清潔部門,強化清潔流程監管;熱水壺異味系消毒疏失,現已更換全新設備並加強用品質檢。 已檢修熱水系統,並將持續監測水温穩定性,保障洗浴舒適度。 後續將加強員工培訓與客房檢查標準,杜絕類似問題。 您的反饋是我們改進的動力,若您願意再次入住,我們將優先為您升級房型並提供專屬服務。再次向您致歉,感謝您的監督!
_CFT010000001653****
Deluxe Double Room
Stayed in Nov 2023
Business traveler
5 review
2.0/10
Posted on Jan 2, 2024
After checking into the hotel, both of us had allergic reactions. Small red spots appeared on our bodies and they were very itchy. We suspected that the hotel sheets were not cleaned properly. Oh, it itched so badly.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好! 非常感謝您選擇入住我們酒店,並對您在入住期間的不適體驗深表歉意。我們始終將客人的健康與安全放在首位,床品清潔嚴格遵循高標準衞生流程,每日更換並專業消殺。對於您遇到的情況,我們高度重視,已第一時間安排客房部全面檢查房間,並邀請第三方衞生機構進行檢測,確保問題根源得到徹查。再次為給您帶來的困擾致歉,我們將全力跟進處理。祝您早日康復!
Anonymous User
Parent-child Room
Stayed in Nov 2023
Traveling with friends
29 review
8.5/10
Very Good
Posted on Dec 24, 2023
I was very upset about the homestay I booked before, so I just wanted to change to another one and sleep there. I left Pingtan early the next morning. I found this one in the central area with a very affordable price. I went in and took a look at the room first. There was no peculiar smell. Although the furniture was a bit old, the bedding and accessories were very clean, so I decided to stay. The large suite was a duplex with three beds, just right for three people👍. I didn't expect the breakfast to be delivered, but it turned out to be quite good. The side dishes for the porridge were complete and delicious. On the day, they provided "Shi Lai Luan" and said it was a snack to be eaten on the local winter solstice. The guy at the noodle stall gave full emotional value, and I was very happy to hear him speak Fujian Pu. And the bathroom water in this house is very big, very comfortable!
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay in our hotel and for your positive comments! We will continue to work hard to do better. I hope to get your support as always. Welcome to visit us again!
118872****
Deluxe Queen Room
Stayed in Mar 2024
Family
1 review
5.0/10
Posted on Apr 30, 2024
The room fee for two days was over 1200 yuan. I asked for some water in the middle of the night. The customer service told me firmly that it was 3 yuan per bottle. Well, the hotel has strict cost control. Fortunately, I have to check out tomorrow.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at our Ramada Hotel. Each room in the hotel provides two bottles of free mineral water. The excess is indeed beyond the authority of ordinary front desk staff. Thank you for your valuable advice. For the same problem, we will authorize it and will be more flexible in the future. I hope to get your understanding.
M739388****
Deluxe Double Room
Stayed in Mar 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 18, 2024
Overall it's OK. I don't know why the rating is so low. The facilities are a bit old. I went to the hotel to check the room before checking in. I referred to the reviews. In terms of cost performance, this hotel is more suitable. It would be better if the breakfast could be improved.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay in our hotel and for your positive comments! We will continue to work hard to do better and hope to get your continued support. Welcome to visit us again!
_WB34364****
Deluxe Double Room
Stayed in Sep 2023
Family
2 review
10/10
Outstanding
Posted on Dec 27, 2023
The hotel environment is OK. It is one of the few star-rated hotels. The only problem is that there are few parking spaces. There are many places to eat around. It is very convenient. Overall, I am quite satisfied.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay in our hotel and for your positive comments! We will continue to work hard to do better. I hope to get your support as always. Welcome to visit us again!
Annihuang
Deluxe Double Room
Stayed in Aug 2023
Family
66 review
10/10
Outstanding
Posted on Sep 28, 2023
The hotel is in a great location. It's very convenient to drive anywhere. There are many places to eat downstairs. It's also very close to the seafood stalls at the beach. There is a parking lot downstairs. The room was upgraded to the 10th floor, and you can see far away.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay in our hotel and for your positive comments! I am very happy to receive your recognition and hope to receive your continued support. Welcome to visit us again!
Paidaxingdebaozangnvhuang
Deluxe Double Room
Stayed in Feb 2024
Other
12 review
2.0/10
Posted on Mar 30, 2024
Facilities: The curtains are not very light-blocking. I was woken up by the light at around 6 o'clock. The place that is not light-blocking is just opposite the head of the bed. Hygiene: I stayed in the room on the first day and continued to stay on the second day. The hygiene cleaned the paper balls on the floor that were not thrown into the trash can and the chocolate candy shells that I had eaten were still on the carpet. I chose to continue staying without moving luggage. The short trip was only a week. After reporting the problem to the front desk, the duty manager was very good and strongly suggested changing rooms. They needed to check and repair. As a result, I was told that the room was ready and asked to change rooms before I woke up on the third morning. After that, because I didn't have the habit of drinking tea, I moved the tea table in the room to the side and saw a pile of cigarette ash under the tea table that had not been cleaned. Secondly, I sat on the sofa. Maybe because I didn't wear socks, my feet stepped on a curly hair on the sofa! The reason for changing rooms is that the curtains don't block light, but the problem still exists. The bathroom has a foul smell Environment: Old hotel Service: Breakfast can only be described as simple and really bad Service: No latex pillow or buckwheat pillow. I have cervical problems and cannot use a normal pillow. I asked for an extra bath towel and pillowcase. Maybe this request is too much for the hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at our Ramada by Wyndham Wandefu. We are deeply sorry for your experience in the hotel. We will strengthen training in all aspects and hope to give you a better stay experience. We also hope that you can continue to support us. All the staff of Ramada Hotel look forward to your visit again.
Mfine_80
Parent-child Room
Stayed in Jul 2023
Family
13 review
8.0/10
Very Good
Posted on Aug 19, 2023
Facilities: Family room, one double bed and two single beds, flog-style room, comfortable Hygiene: Good Environment: The location is at the intersection, the traffic is not very convenient, and it is difficult to get a taxi before 8 o'clock in the morning. There is a car rental shop next to it, where you can rent electric cars. Service: The front desk service is OK, the room service needs to be improved, the waiter does not smile and serve, and it feels super difficult for her to ask for a few clothes drying racks.
Original TextTranslated by Google
Response from Property: We are very sorry! We deeply regret your experience during your stay at the hotel. We have found the person responsible and ordered rectification. We look forward to seeing you again!
Sanshigede
Deluxe Queen Room
Stayed in Jul 2023
Family
5 review
9.0/10
Great
Posted on Aug 7, 2023
Room: The windows are very large and the carpet is not particularly clean, but the quilt and bathroom supplies are very clean. Service: I think the service is pretty good, especially the breakfast. Location: There are many stores that rent electric bicycles around, and eating is more convenient, but it is a bit far from the seafood street. It takes a while to walk there. If you rent a electric bicycle, it doesn't matter. To sum up, I stayed here for three days and I am quite satisfied. The lobby manager and waiters are very good. The price is also quite suitable. Absolutely true review 😉
Original TextTranslated by Google
Response from Property: Hello dear! Thank you for choosing to stay at our hotel and for your positive review! I am very happy to receive your recognition and hope to receive your continued support. Welcome to visit us again!