Pet friendly Hotels Myrtle Beach

Let me start by saying I travel a lot and we are frequent visitors and loyal to the Marriott brand and this hotel proves why! Alvin and staff provided outstanding customer service to ensure we had the best room possible for our stay. These associates treat you like family and always make our stay memorable by the service they provided. Upon arrival we were greeted with outstanding customer service from the time we arrived until check out. The staff are amazing employees who make you feel like you are the only customer in the hotel thanking us for being Elite customers and going out of their way to ensure our stay was outstanding.. The room is the most comfortable relaxing place we have ever stayed. The room is extremely spacious, comfortable, clean and the balcony furniture was nice to relax with a glass of wine and read. Our housekeepers were outstanding at ensuring our room was always clean. Bed and pillows were divine and room so comfortable we felt like we were at home. We appreciated the microwave and fridge. Fantastic property that is friendly, well maintained and relaxing. This hotel is located near several restaurants and shopping. Lots of easy free parking. One thing we truly appreciated is they understand people love and travel with their dogs and are a pet friendly hotel. Mr Marriott would be so proud of this wonderful hotel where you truly feel appreciated and valued. The manager is incredible and definitely sets the tone for 5 star customer service as every employee treated us so nice. When in the area this will always be my go to hotel and home away from home. Thank you to all the employees for making our stay comfortable and relaxing. We will be back.

This was out third stay at this property. Our first stay was when is first opened. We stayed for 4 nights and overall had a great experience. Star at the front desk was really nice and very informative. Here are the Pros & Cons of this hotel. Pros: -They have done a decent job keeping up with the maintenance of the property. -The lobby/common area is bright, modern, and offers an amazing view of the beach. Wether you are eating breakfast or just want to read a good book in an inviting atmosphere -Room-spacious (we used suite rewards to upgrade to an executive double queen studio), full kitchen, decor was modern and flooring allows room to look and smell clean since there is no wall to wall carpeting. -Large balcony-can store beach chairs and umbrella, while still having room to sit -Ocean view and Oceanfront rooms both offered nice views (we have stayed in both types) -Location-quiet less populated area of the beach. This may be a con for some because there is not a lot to do within walking distance. -Fitness area-modern equipment, spacious enough. Included ellipticals, treadmills, weight machine, balls, etc. Cons -Bathroom- spacious, but not sure why there is only half of a shower door. I also wish that the shower head was detachable. -Breakfast could be improved. When we visited a couple of years ago the buffet had things like Brie cheese & chocolate croissants. No such luck this time. The quality is not great (eg. tasteless eggs, watery oatmeal, limited fruit selection). -Housekeeping-this is an extended stay location so they no longer clean your room everyday. You only get a “refresh” (remove trash and replace towels) after 3 days. I wish Marriott would remove the option in the APP for housekeeping everyday for these hotels. You opt in only to find out it’s not possible. -Parking garage-it’s tight and challenging to maneuver, but I appreciate that it’s covered, easy to get to, and there is ample parking. There are 15 min check in areas on the first floor which are helpful. The problem is that people still double park and cause traffic to back up. -Beach-the area in front of the hotel is very rocky (bring water shoes). I also did not like that the chair rental company set up their items in a line (chairs & umbrella) obscuring the view for everyone else. We were forced to set up our chairs behind theirs and did not have as nice a view of the water. Overall, we still like this property and will eventually come back.

Upon checking in, the front desk workers were beyond helpful! There was never a need to ask a question and what to do or where to go! The room was beyond clean and the housekeepers were excellent at there job! All the workers were always cheerful and was there to answer and help with any questions! Probably the best hotel experience I ever had! Definitely will stay again!

The room was very clean; the air conditioner was low noise and very satisfied; the kitchen utensils were all available, and there was a refrigerator for four people for a few days. The sound insulation is also very good, and the sound of the guests outside can't be called. Environment: very good big shopping center Service: Very good Hygiene: very good Facilities: very good

We've been staying at this Hampton for more than 12 years and always enjoyed it. This year there were too many problems to ignore. Check in was very slow, we waited for almost an hour to get checked in, which has never happened before. The elevators need some maintenance. It sounds like there is a lot of sand in the door track and not sure if they were cleaned while we were there. The room we finally got was nice, although the couch needed to be cleaned and the room could be updated. The breakfast was good, the usual Hampton meal. They have 2 areas to serve breakfast since this is a large hotel, however only one area was open so breakfast was very busy. The breakfast employees did a great job of keeping up though. The pool wasn't cleaned the first day we were there which was a Monday so you can imagine how much sand was in it after a busy weekend. Also made me wonder if the water had been tested for cleanliness. The shower area, when you come off the beach, wasn't cleaned for the 4 days we were there, so rinsing your feet off did no good. That's probably why the pools are full of sand. The boardwalk steps are being overwhelmed by the plants from the sand dunes and look to be in disrepair. But probably the most disturbing thing was the dog situation. We really feel Hilton has made a big mistake allowing dogs on all their properties. This property is not set up for dogs to do their ”business.” The only convenient grassy locations are right by the swimming pools and I do mean very close proximity. Anyone that has ever had a dog knows that no matter how well you try to pick up after a dog, many times there is ”residue” left behind, not to mention all the urninating they are doing in the grass. We sat on our balcony and watched dogs using the grass as their bathroom and then watched people walk through the grass and get in the pool. Not a good set up at all! I really hesitated reviewing this year, but felt the hotel really needs to get back to what made them the number one hotel in Myrtle Beach for years. Not sure if we will give them another chance, which is sad because we really loved this hotel!

Clearly, ”clean” is relative. The hotel has a sheen of dust/dirt. Their standards of clean are subpar. I'm so disappointed in the hotel. Front desk staff was VERY friendly and helpful. One housekeeper had to come and clean again after we checked in and she was super pleasant. Hair on shower wall, greasy tile floors that hadn't been mopped, dust and sand on the desk and other surfaces. Remotes were filthy (I always travel with bleach wipes and the wipes had visible dirt on them from the buttons). The breakfast was ho-hum and the area not that clean. Serving utensils were never cleaned or swapped out. And hot food and Styrofoam plates and bowls is diabolical. The young man was nice. The lady was rude and had on a dirty shirt at 7:30am. Toddler underwear were in one of the elevators for more than 24 hours. Trash can was dirty at 6:55am. The bulk of the housekeeping staff appear to be white women, and as a black woman in the South, they did not feel hospitable (to me, and I know the vibe well). They barely speak even when greeted. I'm a platinum IHG member on a tour with Holiday Inn Vacations. Both companies should be ashamed.

We stay in a lot of Holiday Inn Expresses. Consistency is key for them and I expect it. This one stood out with an individual desk clerk. I provided his name to HIE but don’t recall it now. After my check in, next time by the desk he said hello with my name! Hasn’t happened before in any hotel. He made it memorable for us.

A little old, but overall ok.