Pet friendly Hotels Marrakech

As usual, the Sofitel Marrakech is my favourite hotel in town. I have been a regular customer for more than 15 years and I still enjoy every minute of my stay over there. The friendliness of the staff, the management and service is just top world-class. I can't wait to return once again to this place which I call my home away from home! Keep up the good work!

We have been fortunate to travel the world and stay in many of the most renowned hotels globally, including two decades in Asia, but the Mandarin Oriental Marrakech stands out for being an exceptional resort hotel in a magical city. The gardens, public areas and pool are beautiful, the villas amazing, and the food throughout is fantastic (Ling Ling, breakfast and room service all excellent). However, the genuine hospitality of Marcel Thoma and his excellent team made our stay truly memorable - nothing was too much trouble, and we felt special from the moment we arrived to the last farewell. We visited and ate at several of the other well known hotels in Marrakech - so glad we booked the Mandarin as it is definetely the best by far in my opinion. We had a truly wonderful stay. Thank you so much to the incredible MO Marrakech team - we can't wait to return!

It is little bit far from the city center but hotel is amazing like a heaven on earth. Architecture and landscape is perfect. Spa personnel is not kind and friendly. And also there was a problem in the bathroom with water they waited for fixing and cleaning so long.

Definitely a very very old heritage hotel with a lot of history! The hotel premises are stunning. The reception and lounge staff were so nice and helpful. I do think, the hotel could do with a litte but of refurbishing especially for the rooms. But I cannot complain! Got the best deal, and had a really good time and the breakfast out in the garden under orange trees was like straight out of a movie! Loved it!!! Great location, close to many more hip and happening hotels, bars, restaurants and cafes.

The environment and architecture are very good, but the service is at the level of an ordinary hotel, and I feel that it is not worth the premium. For example, my friend and I arrived at different times, but the hotel was only willing to provide one free pick-up for each room. In the end, they were willing to reimburse my friend's taxi fare for the outbound trip only after our room canceled the airport drop-off service. It was very troublesome. Domestic hotels that cost two to three thousand RMB a night all provide free pick-ups per person. Aman in Luang Prabang, which is of the same brand as yours, also arranges free pick-ups for each guest every time they go out of the hotel to play. In addition, when we were having breakfast, the staff spilled juice on another friend of ours, and did not apologize, nor did they clean up the juice on my friend and on the ground. In short, the service of this hotel is not up to par, and I will not go there a second time.

The hotel is located in the heart of the old town. Close to an ancient tomb that is more than 500 years old. There are many people visiting every day. This hotel can be said to be called Taoyuan in the city, but the surrounding environment is not very good. According to the waiter, the hotel started building a new building in 2002 and first bought a house, and later bought eight more. The owner, a Frenchman, renovated the nine houses as a whole and connected them together. The design is very elegant, reflecting the Moroccan national style. Every detail is very delicate and can be called a work of art. The three-story roof is covered with flowers and various layouts. Very novel. It feels extremely cozy. The hotel's food and beverage varieties are relatively small and the taste is average, not as good as other nine points. The price is not cheap either. Overall, this hotel is quite unique. Staying for a day or two is no problem.

What a gem of a property in the Accor catalog of accommodation and hospitality! I am a senior, solo, single traveler, and Ibis rooms are just fine with me! The Wi-Fi could be a little bit better, but that's the problem with the vendor and the Internet service Provider, not the Ibis. Although this Ibis would be within their rights to demand better service- in 2023, with 100+ rooms. I came directly from an Ibis in Lisbon, which had fewer items for breakfast, and no Chef for evening dinner! The breakfast is a wonderful mix of Moroccan, Arabic, French foods, but also American/English. Scrambled eggs are made without dairy, and I brought my own gluten-free bread from Carrefour to be sure. While they do have a container of Honey, I bring my own, as I don't like touching containers and spoons touched by other customers... another customer absconded with my honey yesterday, and one of the wait staff had to retrieve it! Three languages are spoken here: Moroccan, Arabic, French, and plenty of English. Any word that is too specific can be translated on any of the web translation sources. Like when I needed to explain that DHL was bringing a package with my gluten-free chocolate chip cookies that Carrefour does not stock! There's been some shuffling of the wait staff in the last few days, but besides being new, quiet, and shy, they are all talented and all understand hospitality. The evening dinner is attended to by the top echelon of the hotel staff and everything is more than fine – which in my case means a very plain and simple American taste. Since I don't carry currency, the evening food bill goes on my room tab. Breakfast was part of the booking in the first place, but I don't fully understand what ”half-board” means, if that means evening dinner, so I will be inquiring about that. Being next-door to the train station means it's a three minute walk to excellent sight seeing and people watching. And McDonald's of you so care, and at least two mobile phone SIM shops. Carrefour is a 10 minute walk, and there is a shopping mall which is about a 20 minute walk which I will be visiting for recreation purposes and window shopping, to get a feel for the retail culture of this city. And people watching! I did read about the potable water situation on a Moroccan tourism page. This Ibis has plenty of bottled water, so just ask- at Reception and of course in the Restaurant.  I also read about cash versus credit card. The three places that I have spent money at have all accepted cards. It is currently Ramadan, but this Ibis respects International tourists' needs and wants. No disruption of service- and the staff seem to be very happy to be celebrating the holiday. My room had two minor maintenance issues, which were resolved quickly. The garden is beautiful and peaceful, and well manicured. I have stayed with other brand name chain hotels in the US and Europe. There is nothing in this historic building that is outdated, or in need of renovation. The most important

We had a great stay. Clean and nice room with comfy bed. Breakfast by the pool was great. Staffs were nice and friendly especially the door gentleman! Check-in was a bit of a pain as it took ages (lack of staff when i arrived)… we needed to rest badly but had to wait for like 20 mins. Lifts are very old and slow but luckily there wasn’t many guests so it wasn’t a burden. Ingeneral i think it was a good value hotel. We would come back!

Excellent service: staff is very friendly, very helpful and you come as guests nothing but nothing short.