Pet friendly Hotels Marrakech

I recently stayed at this hotel and had a disappointing experience with the front desk staff, specifically the two girls on duty during my check-in at 9 PM. Despite my reservation, I had to wait over 30 minutes for a room, which turned out to be different from the one I booked. Despite informing them of our anniversary, the staff's response was unhelpful. The initial room's view was changed without acknowledgment, and the alternative offered was worse. Only after speaking to the manager ( it's worth noting that the manager I spoke to was exceptionally friendly and understanding) did we receive a better room, but it still wasn't the one we booked. The lack of consideration for our special occasion made it a frustrating experience overall.

The hotel is located in the heart of the old town. Close to an ancient tomb that is more than 500 years old. There are many people visiting every day. This hotel can be said to be called Taoyuan in the city, but the surrounding environment is not very good. According to the waiter, the hotel started building a new building in 2002 and first bought a house, and later bought eight more. The owner, a Frenchman, renovated the nine houses as a whole and connected them together. The design is very elegant, reflecting the Moroccan national style. Every detail is very delicate and can be called a work of art. The three-story roof is covered with flowers and various layouts. Very novel. It feels extremely cozy. The hotel's food and beverage varieties are relatively small and the taste is average, not as good as other nine points. The price is not cheap either. Overall, this hotel is quite unique. Staying for a day or two is no problem.

The hotel is in great location. Amenities are good pool is good too. But the staff are not well trained in hospitality. The aircon did not work in entire hotel. One of the days the room service did not come and I had to call them 3 time to get my room done. I even asked one day to warm my takeaway but they refused bcoz it’s hotel policy not to consume any outside food even in your rooms, how absurd!! My suggest is stay away if you can

It is little bit far from the city center but hotel is amazing like a heaven on earth. Architecture and landscape is perfect. Spa personnel is not kind and friendly. And also there was a problem in the bathroom with water they waited for fixing and cleaning so long.

Unforgettable Stay at the Mandarin Oriental Marrakech We would like to express our deepest gratitude to our Butler Abdoullah and the entire team at the Mandarin Oriental Marrakech for making our stay truly exceptional. From the moment we arrived, everything exceeded our expectations, and it became an unforgettable experience. We celebrated my fiancée's birthday, and to make it even more special, I proposed to her — and she said yes! Abdoullah and the entire team played an integral role in making this moment so magical, and we are beyond thankful for their part in making it so memorable. Abdoullah, in particular, was absolutely outstanding as our butler. Not only did he provide us with fantastic dining recommendations outside the hotel, but he also fulfilled every wish we had, making us feel truly special throughout our stay. His attention to detail and personalized service were beyond exceptional. It felt like nothing was too much trouble, and every request was met with a smile. The warmth and hospitality we received from everyone, both in Marrakech and at the hotel, were truly beyond anything we could have hoped for. The spa and hammam experience was pure relaxation — we felt like we were floating on air. The restaurants, food and sightseeing tours were incredible, and every experience was made even better by Abdoullah’s thoughtful guidance. Thanks to Abdoullah's impeccable service, our stay at the Mandarin Oriental was one of the best vacations we’ve ever had. We felt completely cared for and pampered in every way possible. Thank you again for making our time in Marrakech so remarkable. These memories will last forever, and we can’t wait to return. Warm regards, Danika & Matthias

Definitely a very very old heritage hotel with a lot of history! The hotel premises are stunning. The reception and lounge staff were so nice and helpful. I do think, the hotel could do with a litte but of refurbishing especially for the rooms. But I cannot complain! Got the best deal, and had a really good time and the breakfast out in the garden under orange trees was like straight out of a movie! Loved it!!! Great location, close to many more hip and happening hotels, bars, restaurants and cafes.

The hotel feels very good, the room is not very big, the bathroom is a little old, some service staff are a little impatient, and some are very good. But the bed is quite comfortable and there is a big balcony. The scenery of the yard and the swimming pool are nothing to say. It's a great place for a relaxing vacation. The price is more expensive than the Four Seasons in Tunisia, so the price of more than 400 is actually a bit expensive. But guests who are not sensitive to price must choose this place.

The environment and architecture are very good, but the service is at the level of an ordinary hotel, and I feel that it is not worth the premium. For example, my friend and I arrived at different times, but the hotel was only willing to provide one free pick-up for each room. In the end, they were willing to reimburse my friend's taxi fare for the outbound trip only after our room canceled the airport drop-off service. It was very troublesome. Domestic hotels that cost two to three thousand RMB a night all provide free pick-ups per person. Aman in Luang Prabang, which is of the same brand as yours, also arranges free pick-ups for each guest every time they go out of the hotel to play. In addition, when we were having breakfast, the staff spilled juice on another friend of ours, and did not apologize, nor did they clean up the juice on my friend and on the ground. In short, the service of this hotel is not up to par, and I will not go there a second time.

What a gem of a property in the Accor catalog of accommodation and hospitality! I am a senior, solo, single traveler, and Ibis rooms are just fine with me! The Wi-Fi could be a little bit better, but that's the problem with the vendor and the Internet service Provider, not the Ibis. Although this Ibis would be within their rights to demand better service- in 2023, with 100+ rooms. I came directly from an Ibis in Lisbon, which had fewer items for breakfast, and no Chef for evening dinner! The breakfast is a wonderful mix of Moroccan, Arabic, French foods, but also American/English. Scrambled eggs are made without dairy, and I brought my own gluten-free bread from Carrefour to be sure. While they do have a container of Honey, I bring my own, as I don't like touching containers and spoons touched by other customers... another customer absconded with my honey yesterday, and one of the wait staff had to retrieve it! Three languages are spoken here: Moroccan, Arabic, French, and plenty of English. Any word that is too specific can be translated on any of the web translation sources. Like when I needed to explain that DHL was bringing a package with my gluten-free chocolate chip cookies that Carrefour does not stock! There's been some shuffling of the wait staff in the last few days, but besides being new, quiet, and shy, they are all talented and all understand hospitality. The evening dinner is attended to by the top echelon of the hotel staff and everything is more than fine – which in my case means a very plain and simple American taste. Since I don't carry currency, the evening food bill goes on my room tab. Breakfast was part of the booking in the first place, but I don't fully understand what ”half-board” means, if that means evening dinner, so I will be inquiring about that. Being next-door to the train station means it's a three minute walk to excellent sight seeing and people watching. And McDonald's of you so care, and at least two mobile phone SIM shops. Carrefour is a 10 minute walk, and there is a shopping mall which is about a 20 minute walk which I will be visiting for recreation purposes and window shopping, to get a feel for the retail culture of this city. And people watching! I did read about the potable water situation on a Moroccan tourism page. This Ibis has plenty of bottled water, so just ask- at Reception and of course in the Restaurant.  I also read about cash versus credit card. The three places that I have spent money at have all accepted cards. It is currently Ramadan, but this Ibis respects International tourists' needs and wants. No disruption of service- and the staff seem to be very happy to be celebrating the holiday. My room had two minor maintenance issues, which were resolved quickly. The garden is beautiful and peaceful, and well manicured. I have stayed with other brand name chain hotels in the US and Europe. There is nothing in this historic building that is outdated, or in need of renovation. The most important